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  5. Reviews of Swiss-Belinn Kemayoran

Reviews of Swiss-Belinn Kemayoran This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Complex Springhill Golf Residences Jl. Benyamin Sueb Ruas D7 Blok D6 Kemayoran Utara, 14410 Jakarta, Indonesia

#211 of 539 hotels in Jakarta

Guests' Choice

Review Score

Based on 119 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.0

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.6

  • Free Wifi

    7.1

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Showing 1 - 25

  • Reviewed: May 27, 2024

    8.0
    Excellent staff made the whole experience great
    • Leisure trip
    • Couple
    • Superior Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing much, apart from some cleanliness matters of the room. It can be quite dusty

    We attended the Java Jazz Festival so the location was great as it is near the festival site

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    I enjoyed the stay ands the staff are wonderful. Bar selection id not have any sugar free options
    • Business trip
    • Solo traveler
    • Superior Deluxe Double Room
    • Stayed 1 night

    Juice Glasses for Breakfast are way too small and simply means a person has to go back numerous times to fill a glass.

    The Breakfast was good although limited in the Western Selection.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    6.0
    it was good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Twin Room
    • Stayed 1 night

    please clean the carpet regularly or even better, floor without carpet.

    location, good food.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Superior Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn’t sleep from 2am-5am because of extremely noisy banging and crashing due to construction above us. We were on the 11th floor. I went to reception at 3am and they offered me a different room

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Couple
    • Deluxe Premier Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking area very small and narrow.. must really careful when parking here

    Very spacious, quite, and clean room.. very satisfied in every visit n never dissapointed ❤️❤️

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    It is cheaper to book directly with hotel, we can get 25% discount payment credit card
    • Leisure trip
    • Couple
    • Superior Deluxe Twin Room
    • Stayed 1 night

    The presentation of the omelette needs to be better, the size is too small and the vegetables are not mixed enough

    Good breakfast but the breakfast area is separate

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    ROOM SERVICES

    Good

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Basic stay
    • Leisure trip
    • Group
    • Superior Deluxe Double Room
    • Stayed 1 night

    In-room TV didn't work, I called the room service, and they said there will be someone there to fix the problem, but no one did until I checked out I ordered late dinner, it was nasi goreng, a very simple menu but the rice was bit of dry and tasteless The location of the hotel was also not easy to find, even using google maps, needs to put up more road sign on how to reach the hotel

    The room is ok, clean and comfortable

    Stayed in January 2024

  • Reviewed: December 13, 2023

    6.0
    Not recommend,just closed to the Jakarta expo.
    • Business trip
    • Travelers with friends
    • Deluxe Premier Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The sheets and quilt covers are too old and unclean

    The service is very good

    Stayed in November 2023

  • Reviewed: November 16, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Grand Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bit far from night life. Expenses must be covered immediately

    The staff were pleasant and helpful Location was close to exhibition entre with shuttle bus. Also BF was good

    Stayed in November 2023

  • Reviewed: November 8, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Deluxe Premier Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    I recently had the pleasure of staying at Swiss-Belinn Kemayoran in Jakarta, and it was a delightful experience from start to finish. The hotel's strategic location near the Jakarta International Expo and various entertainment venues was perfect for both my business and leisure needs. The range of amenities at Swiss-Belinn Kemayoran added greatly to my stay. With access to a well-equipped fitness center, a refreshing pool, and diverse dining options on-site, I found little reason to leave the comfort of the hotel. The service was a standout, reflecting the warm hospitality Indonesia is known for. Every staff member I encountered was professional and eager to assist, making my stay smooth and pleasant. The rooms were a haven of cleanliness and modernity, with comfortable beds and contemporary facilities, ensuring a restorative rest each night. Value for money is a significant advantage of this hotel. Considering the amenities and service quality, the pricing was more than reasonable. The convenience of being close to public transport and major roads made exploring the vibrant city of Jakarta an absolute breeze. The hotel also catered excellently to my dining preferences, offering a mix of delectable Indonesian specialties and familiar international fare. Moreover, the views of Jakarta's bustling cityscape from my room were an unexpected bonus, adding a dynamic backdrop to my stay. Overall, my stay at this hotel was an experience I would highly recommend. It struck the perfect balance between indulgence and practicality, leaving me with many pleasant memories.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Superior Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor internet connection

    Room facility and cleanliness Friendly staff

    Stayed in October 2023

  • Reviewed: September 22, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Premier Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi is not good in bedrooms. Many times it's not connected. The Buffer could be better.

    Staff were pleasant. Location was easy access to the expressway.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good value

    Stayed in August 2023

  • Reviewed: September 3, 2023

    7.0
    Not so better.
    • Business trip
    • Couple
    • Deluxe Premier Twin Room
    • Stayed 4 nights

    The twin beds room has limited space, not enough for 2 persons.The room has no window, the air can not be changed and not fresh.

    Very near to the expo, gate nine. Shutle bus is provided from hotel to expo, which is good.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Premier Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    we did book the smoking room, and it was okay. what we did not expect is the room's toilet smells aweful. hopefully our stay next time would be better. thanks swissbel 🤍

    Stayed in September 2023

  • Reviewed: August 25, 2023

    9.0
    Good room, but the "sofa bed" is just a sofa and can't be transformed into a bed
    • Leisure trip
    • Family with young children
    • Business Suite Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The "sofa bed", mentioned in the room specification is just a sofa. It can't be transformed into a bed.

    Clean Room, good facilities, and good breakfast

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels got brown stains. No AC in the lift. Small issue on my booking room and access card but resolved quickly.

    Hotel staffs are responsive and helpful. I like the breakfast, the foods variety and tastes just nice and eventhough in the pack hours foods were refilled fast. The hotel providing free shuttle to JIExpo event every 30 minutes is an added value.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Deluxe Twin Room
    • Stayed 1 night

    Excellent service and great facilities, good value for money... recommended for business travelers, concertgoers or for those looking for short escapades...... I got a room upgrade, very spacious and clean and well equipped....

    Stayed in August 2023

  • Reviewed: July 1, 2023

    9.0
    In short it was good
    • Leisure trip
    • Solo traveler
    • Superior Deluxe Double Room
    • Stayed 1 night

    Even though i travelled alone but i booked room for 2 guests. Towels, tooth brush, slippers etc everything was only for one guest. No one was there to help with the luggage while check in and check out.

    Location is good and value for money staying in the hotel

    Stayed in June 2023

  • Reviewed: June 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Premier Queen Room
    • Stayed 2 nights

    Worth value for money. Late check out dapat diakomodir sesuai permintaan

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    Tolerable
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in time. Booked 4 rooms at the same floor. Only 2 rooms ready at check in time 2.15 pm. 2 more rooms ready at 3.45 pm. Did not get free parking at this hotel. Have to pay 80.000 rupiah for parking from check in time to check out time. Cash. Not comforting. Why not free, n staff not inisiatif to ask about it.

    Location. Close to Jakarta Fair. A shuttle bus is available. Get 1 room out of 4 rooms booked up graded. Thx.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The carpet in the room was very dirty and needs a good steam clean or worse removed and replaced. One of the pillows was dirty

    Great breakfast and good location

    Stayed in June 2023

  • Reviewed: May 12, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Premier Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing close by

    location close to expo and free shuttle to it.

    Stayed in May 2023

Showing 1 - 25

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