The Mall, 171001 Shimla, India
#26 of 107 hotels in Shimla
Guests' ChoiceBased on 77 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
7.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 3, 2024
Karol
United KingdomService in the restaurant was attentive but delivery of food was slow and haphazard. We didn’t like the taxi arrangement which involved using an agent.
Our room was lovely. Large, clean and stylish. Reception staff were very helpful and professional. The location was excellent- the hotel is accessible by car yet only 5 minutes walk from the top of the pedestrianised mall. We ate all our meals in the hotel. Food was excellent quality and good value.
Stayed in February 2024
Reviewed: October 20, 2023
Amit
IndiaThe Price it was way to high for two nights. And the uncourteous behaviour of the front desk staff at the hotel.
The Location, It was nearer to The Mall, Food specially the breakfast was very good and delicious, The Suit & The Amenities provided in that suit was fabulous.
Stayed in October 2023
Reviewed: July 2, 2023
S
IndiaEntrance and parking
Back yard for sitting.
Stayed in June 2023
Reviewed: June 25, 2023
Teena
IndiaThe balcony needs outdoor furniture. While the hotel provided us 2 chairs on request, they were banquet chairs. Proper outdoor chairs and small table will be great to sit out and enjoy the view.
The location is really good, right on mall road makes it very accessible for walk on mall road and walk to the ridge. Also taxi can reach here so it's easier.
Stayed in June 2023
Reviewed: May 24, 2023
Saurabh
Indiathe outer view from Room No 1021 was not so special
location, ambience , neatness
Stayed in May 2023
Reviewed: December 30, 2022
Aniket
IndiaRoom service food was overpriced. Other than that, nothing to complain about really.
Location is excellent. You can walk to Mall Road.
Stayed in December 2022
Reviewed: November 12, 2022
Vispi
United Arab EmiratesBreakfast buffet should be improved although staff were courteous
Excellent location Helpful staff
Stayed in November 2022
Reviewed: November 3, 2022
Manu
Indianothing
location food
Stayed in October 2022
Reviewed: August 25, 2022
Sharmila
Indiasecurity is a concern - our luggage was not scanned, our temperature was not recorded and hand sanitizer and masks not compulsory
location, rooms and view
Stayed in August 2022
Reviewed: August 25, 2022
Sharmila
Indiastaff is v slow and with bad attitude. everything is included but you have to ask for it e.g. body wash, water, slippers, etc
rooms are good, location is good
Stayed in August 2022
Reviewed: June 27, 2022
Lancelot
IndiaThe hotel has an excellent location and beautiful valley view. The food is awesome and kids will totally love it.
Stayed in May 2022
Reviewed: April 6, 2022
Anuj
IndiaChoice of breakfast, quality was very good. Excellent location but tariff is on a higher side. On my recent visit with family, I opted for Oberoi Clarkes which was reasonable as compared to Marina.
Stayed in March 2022
Reviewed: August 28, 2021
Gurdeep
IndiaView from balcony little over priced
Nice room decent staff
Stayed in August 2021
Reviewed: June 21, 2021
Naresh
ThailandThe open air rooftop restaurant which is the best part of the hotel was closed for serving food and drinks.
In the overcrowded Shimla town, to be on the jam packed roads is madness. So the location of Marina is possibly the best option for an enjoying the Mall Road and Ridge. The bar has an excellent sound system and a great DJ. The food and room service is good.
Stayed in June 2021
Reviewed: March 9, 2024
Matthieu
FranceWorst quality/price ratio of my 2months travel in Asia Armed military guards everywhere in the hotel (..?) Staff starring at my mum's bum Poor quality breakfast Staff not speaking english good enough to be understood leading to mistakes Old fashioned style, everything needs a refresh Standard bed quality
The view, the shower and the tandoori chicken
Stayed in March 2024
Reviewed: November 30, 2023
Swapnil
IndiaThe property was amazing, so was the service! Amazing staff, amazing people!
Stayed in November 2023
Reviewed: November 6, 2023
Trun
IndiaThat's wonderful to hear! A comfortable and memorable stay in a hotel can make a trip even more enjoyable.
The hotel stay was exceptional and the food was absolutely delightful. ( Mr. Amit chef , Narendes singh , gururam, Mr Ravi and front office staff was incredibly attentive and made our stay truly memorable. We were thoroughly impressed with the comfort, cleanliness, and overall ambiance of the hotel. The meals were prepared to perfection, with a wide variety of delicious options to choose from. We cannot praise the hotel enough for providing such a fantastic experience.
Stayed in November 2023
Reviewed: May 28, 2023
Jayajyoti
IndiaNothing ... All good
The ambience was very good and the view from the terrace Restaurant was very good. The hospitality of the staff was magnificent.
Stayed in May 2023
Reviewed: March 20, 2023
Gaurav
IndiaThe breakfast buffet was good but needs improvement.
The location is great. A good hotel with car park and overall facilities are great here.
Stayed in March 2023
Reviewed: January 20, 2023
Paritosh
Indianothing
excellent hospitality
Stayed in January 2023
Reviewed: September 7, 2022
Hardip
IndiaThey are charging high price for the stay but the Breakfast provided was not good as it is supposed to be as per the price range.
Room are spacious and well cleaned. Ambience was good.
Stayed in August 2022
Reviewed: July 26, 2022
Alwyn
AustraliaBad attitude from staff.Not willing to assist in any matter.I had booked for 3 days and i had to leave a day before .When asked if something could be done about it during check in and also check out ,they are unable to assist in any matter.When asked for an invoice during checkout they could not provide as well.
It was clean
Stayed in July 2022
Reviewed: July 24, 2022
Vikas
IndiaNothing I have to say about delike
Excellent stay nothing is adverse about it ,location,food,staff ,rooms everything is perfect.
Stayed in July 2022
Reviewed: March 29, 2022
Himanshu
IndiaAwesome location and property
Stayed in March 2022
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