Shorsh street opposite Mega mall, 44001 Erbil, Iraq
#39 of 66 hotels in Erbil
Guests' ChoiceBased on 69 hotel reviews
7.9Cleanliness
8.3
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
9.0
Value for money
7.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 23, 2023
Shatha
SwedenThe hotel needs some maintainance but whenever you ask the staff they help.
The breakfast
Stayed in June 2023
Reviewed: May 28, 2023
Adnan
GermanyNothing
It's location as well as cleaning the beautiful perfum at all the places
Stayed in May 2023
Reviewed: May 14, 2023
Sabah
United Kingdomthough it is in a great location. but there was a little bit of noise of the nearby cars driving till mid night.
Friendly and helpful staff members. provided options to occupy another room which was cozier for my family and mine.
Stayed in May 2023
Reviewed: January 4, 2023
Ali
Iraqnothing
friendly staff
Stayed in January 2023
Reviewed: December 28, 2022
Ali
IraqThe door key has to be changed.
1. The staff was amazing. 2. The breakfast was delicious. 3. The hotel environment was very comfortable and quiet 4. The hotel location was very nice to arrive for any location in Erbil easily.
Stayed in December 2022
Reviewed: October 9, 2022
Ammar
IraqI didn't like the breakfast staff Although was a good
I like the reception staff Was so friendly and arranged us a travel
Stayed in October 2022
Reviewed: June 29, 2022
Shahir
IranSwimming Poolwas not clean
Location Breakfast Rooms
Stayed in June 2022
Reviewed: May 25, 2022
Tahgod
Iraqnothing
• the location was amazing 😍 Mega Mall just across the street and everything is near. • the hotel was clean and lovely. • breakfast was awesome and delicious 😍 • staff are so nice and helpful, they gave us a suit instead of a three-bed bedroom with the same price. • flexible check-in and check-out times. • fast wifi
Stayed in May 2022
Reviewed: March 9, 2022
Ahmed
Iraqgood location and breakfast
Stayed in March 2022
Reviewed: February 10, 2022
Ali
IraqThe breakfast needs more variety
The staff at the reception were very friendly and the room was very spacious
Stayed in February 2022
Reviewed: September 11, 2021
Brifkany
United States of Americathe car parking
the breakfast
Stayed in September 2021
Reviewed: May 31, 2021
Dr
Saudi Arabia1- The restaurant is open only for breakfast. How ever it has very good menu and delicious food. 2- Internet is very slow.
1- staff staff staff. The most wonderful staff i have ever met. Very welcoming. Very helpful. Very polite. Whatever i write, they are even better. 2- good hotel for the value 3- good location 4- breakfast menu is fantastic
Stayed in May 2021
Reviewed: March 13, 2024
Danny
United States of AmericaThe front desk staff were exceptionally helpful, professional, and courteous.
Stayed in March 2024
Reviewed: March 5, 2024
Susan
United States of AmericaBecause it is early March, the AC isn’t on yet - that would have been nice. I really like the breakfast hours - but the scrambled eggs I had were all dried out on top…(I scraped these aside). The selection of breads was good!
Hanin is fantastic! She needs a raise! She was extremely helpful and made our stay very enjoyable! When I asked for tissues - she didn’t say - ‘just look around!’ But she sent them to our room along with lots of extra towels, water, etc. My suggestion is that she train all of your front desk employees - also, her English is great!! She suggested the fabulous restaurant next door (instead of KFC)! You are THE BEST, Hanin!
Stayed in March 2024
Reviewed: March 4, 2024
Wisam
United States of AmericaI usually compliment a hotel by saying it’s good for the money. Banoj is exceptionally good for a ridiculously affordable rate. The staff is so cooperative and the receptionist (Hanin) is the first friendly one of her kind that I meet since I moved to the US thirteen years ago
Stayed in March 2024
Reviewed: October 4, 2023
Maysam
IraqIt is old
Stayed in October 2023
Reviewed: August 25, 2023
Heven
United KingdomSmoking smell in the room. No air conditioning in the gym.
Stayed in August 2023
Reviewed: August 15, 2023
Ali
IraqBathroom
Reasonable size
Stayed in June 2023
Reviewed: June 22, 2023
Abbas
AustraliaStreets crossings for pedestrians not organised hope next trip be better otherwise I fell in erbi between my family
Honesty and behavioural all people of erbil good communication easy going friendly love to come back
Stayed in June 2023
Reviewed: November 21, 2022
Rebwar
IraqThe family suite was dirty and grubby and decor was poor, some of the lights didn’t work, the air conditioner didn’t work, only 1 plug socket and the door lock was broken. in my opinion could do with a refurbishment
The comfy large beds and the shower
Stayed in November 2022
Reviewed: September 5, 2022
Harith
IraqNothing
Hi Everything was great. Room is clean, Near the malls and restaurants
Stayed in August 2022
Reviewed: May 29, 2022
Al
IraqVery poor and limited options in breakfast The towels not clean! Most of room power sockets not functioning! Pricey
Nice location
Stayed in May 2022
Reviewed: May 27, 2022
Shakhawan
Iraqreception staff
restaurant
Stayed in May 2022
Reviewed: March 30, 2022
Sabah
IraqNon
Staffrecipient..especially Mr suliman
Stayed in March 2022
Showing 1 - 25
Birmingham, USA
Ontario, USA
Leffinge, Belgium
Saalbach-Hinterglemm, Austria
Tbilisi, Georgia
Echuca, Australia
Esterri d'Àneu, Spain
Kāyankulam, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content