A lot of facilities not open- jacuzzi, restaurants. Food was average

Stunning location. Unique hotel

Stayed in April 2024

The mattress felt old (we could feel the inner springs).

Fabulous location with amazing views. The staff were very friendly and helpful. We loved the inclusion of the beach club.

Stayed in October 2023

The funicular railway to get from the parking lot to the hotel was inoperable (mentioned in other reviews) for the whole of our stay. You then have to climb almost 300 steps to get to the reception area. They will bring up your cases but it would be an issue if you have any mobility issues. They do not even offer a drink or credit for the inconvenience.

The hotel location is fantastic, The view from the infinity edge pool is wonderful, The hotel is older but well maintained. The breakfast selection was great and included the choice of some hot options

Stayed in September 2023

They really need to get better signage - the driveway into the hotel is actually another hotel (Pietra di Luna) which makes things super confusing especially since HBL has no signs. Cleanliness could be improved, as there were ants present on our floor. Additionally, I was excited to workout in the outdoor gym but none of the cardio equipment works / it’s in complete disrepair and the weights were so old and basically useless. we had to leave really early at 5am to drive back to Rome to catch our flight and the staff could have made things run smoother for us - the cable car had broken down (obviously not their fault) but it was pretty dark walking down all those stairs at 5am and then on top of that, confusion / miscommunication on where our car keys were (despite confirming where they would be left the night before).

Property is beautiful - the pool and all the gardens / different sitting areas are lovely. I don’t think you can find a better view anywhere else, including Positano. very fun taking the cable car up to the hotel. Our room had a large patio off of it which had an incredible view of Amalfi. Maiori is a beautiful town and while there are still great restaurants and lovely beaches, it’s much quieter / less touristy than Positano which was great. Nice to have the boardwalk along the water as well and the town is relatively flat compared to other areas of Amalfi. The staff (particularly Diego who works the downstairs reception) was absolutely lovely. Would definitely stay again if they rectify certain issues (I.e. the ant situation / cleanliness and the gym).

Stayed in September 2023

This place is so wonderful but totally unapproachable for anyone with mobility issues. There are so many stairs it is a pity that there is no way to get to your room without many many stairs. The pool is so wonderful but the hours of use are too short 10-7 in the hot days, the place could provide better service for those outdoors enjoying the wonderful hotel.

The view from the hotel was so beautiful and comfort of bed wonderful. Staff was very friendly and helpful. Breakfast on the balcony was the most picturesque and relaxing. The pool to cool off fantastic and the option to have use of chairs on the beach and towels. Having a wonderful restaurant is a high light.

Stayed in July 2023

Our suite was so charming with a cute loft area for our college-aged kids and an amazing view. We were only there two nights as we were traveling the coast, but the air conditioning never worked in our unit. We made it, but were very warm at times.

Breathtaking views, outstanding dining, wonderful service. Maiori is absolutely the best location on the Amalfi coast. A hidden gem. And, this is your castle on the cliff with views like no other! The charm of the village sounds, the shadows and lighting shifts over the cliffs all day long, the smells of botanical blooms and the sound of gentle waves lapping the shore can be heard from your balcony and your bed! Enjoy breakfast overlooking the water and dinner overlooking Minori. Great location, excellent staff, reasonable prices, wonderful food!

Stayed in May 2023

The room was pretty beat up with lots of chipping paint and wear throughout. In general it was a great view with lots of possibility but definitely not a 5 star hotel given the condition of the rooms. It's also a very difficult to find the entrance and not described well on the website or in any communications.

Gorgeous view, great staff and very nice breakfast. If it was warmer out the pool would have been really nice.

Stayed in October 2022

amazing location. amazing views. old school glamour. wonderful food. wonderful staff.

Stayed in October 2022

The hotel could be updated a bit as it doesn’t appear as a 5 star hotel, it is a bit outdated in parts of the property. I expected the service to be a bit better than what we experienced as it is a 5 star hotel also.

The hotel is beautiful, in a great location, the breakfast was lovely and the pizza from the terrace was delicious. The pool was beautiful.

Stayed in August 2022

Quite a lot of steps

Amazing views

Stayed in October 2022

it was difficult it was to find reception. the gym needs a little care.

The views are amazing from just about everywhere. The staff were all very helpful and friendly . nearness to all the walking trails was a good plus!

Stayed in August 2022

facilities are limited

staff are amazingly helpful and friendly

Stayed in August 2022

VERY HARD beds !! And bad pillows Pool bar staff couldn't speak English The AC had to be controlled from the reception Breakfast missing a lot of the basics Badly sound reduced walls (had to listen to a couple having sex in the next room, AND hearing their dirty talk...) Forgot some clothes and they couldn't send it over quickly to Capri or Naples Should be a higher wall between the different rooms terraces

The view !!!! The terrace The outdoor facilities The green gardens Beautiful room and hotel Friendly staff Forgot some clothes that they will send to Norway Prices Amazing food Independent beach club connected to the hotel, really friendly staff and good service and a really nice small beach club with a great location

Stayed in September 2022

there was jacuzzi tub with shower in the bathroom but no individual shower. So you need to shower sitting in the tub. also there are so many little ants.

it’s beautiful historic building with tons of botanical plants and cactus. I loved the view from hotel, staffs are wonderful and the pool was great.

Stayed in August 2022

Very nice breakfast with good coffee, juice and Prosecco! Very nice and serviceminded staff.

Stayed in August 2022

The pool was rarely managed with no clean towels available. Reception would tell you that towels were by the pool. Then you would have to walk back up to say no there are no towels. We eventually just took our own when we thought of it from the room.

The hotel is very nice but the what is not clear is that after the lift takes you up to the hotel you must go another 120 steps before you get to main reception where there is a lift to the rooms. To the pool is probably 40. All my family are fit and like to exercise but I must say I did not enjoy this!

Stayed in August 2022

Air conditioning should be better, shower very small, umbrellas at pool hard to manage, lots of ants

Loved the pool, loved the breakfast, loved the terrace, loved the view

Stayed in August 2022

Lot's of steps to reach the hotel, but worth it for the view!

A lovely (and little bit quirky) hotel in a wonderful location. Close to bustling Ravello, but far enough way for some peace and quiet! Superb views and a lovely pool. Room spacious and quiet.

Stayed in August 2022

Stupenda location

Stayed in August 2022

The location and food was amazing. The views of the Amalfi Coast and the ground of the hotel were unreal. We would definitely stay here again.

Stayed in July 2022

some cosmetic fixes needed but very minor and not effected experience. Jacuzzi bath needs repair / replace and some decorative fixes in hallways .

Stylish and unique interior and hillside location along with its glass lift entrance. friendly and helpful staff. excellent food quality. Pool area layout and was never over crowded.

Stayed in July 2022

The gym needs updating.

The staff is amazing!! The property is beautiful! There’s lots to do in Maiori!

Stayed in April 2022

On the other hand the interior of the hotel is relatively “used” and a lot of items need renovation. This applies primarily to the bathroom. We were a bit surprised that we had just one night table (i.e., belonging to just one of two beds), only one door to the balcony was functional (the second one-unfortunately the one leading to the sea view-it was possible to open just for 20 cm). The staff was very polite and helpful, however a bit slow. Breakfast was very good, however, no English breakfast available, no fresh vegetables and no eggs, bacon etc. To be honest, we expected a bit more of 5-star hotel.

The hotel has an extraordinary location with the best view of Amalfi coast. Rooms are very spacious and the sea view is amazing.

Stayed in September 2021

There are two restaurants on the property. One is very high end and the other has pizza and pasta. The food was great, but the menu was limited.

Everything about this hotel is amazing! We were so blown away during our stay! The hotel sits far above the other buildings on the cliff and the views are unbelievable! The service was great and I really felt taken care of during our trip. It’s definitely a 5 star hotel in every way! And breakfast was amazing!

Stayed in May 2024