Via Nazionale 14, San Lorenzo, 50123 Florence, Italy
#243 of 378 hotels in Florence
Guests' ChoiceBased on 231 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.0
Staff
8.7
Value for money
8.1
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Andriy
IsraelPoor Breakfast
Good location (city center and close to all main attractions)
Stayed in April 2024
Reviewed: March 18, 2024
Maria
United States of AmericaTerrible plumbing, bathroom could use updating. Elevators not working upon arrival.
Nice room, good breakfast, great location. Staff friendly.
Stayed in February 2024
Reviewed: March 5, 2024
Rene
South AfricaI am not a fan of the automated coffee machine, but that is just personal taste. Breakfast was very good all and all.
The location of the hotel is very convenient, close to train and tram stations and tourist attractions. Walking distance to most of the main attractions. The room is comfortable and tidy. Staff very friendly and helpful. I would recommend this highly. Good value for the price.
Stayed in February 2024
Reviewed: February 24, 2024
Arindam
IndiaBreakfast is really good.
Stayed in February 2024
Reviewed: February 22, 2024
Mohammed
BahrainThe front desk staff customer service could be improved. Getting a second key became a big task for them.
The location was very good. There is a temp parking in front for off loading and garage nearby for.extra. rooms.were spacious and clean. Breakfast was very decent and the price was quite fair.
Stayed in February 2024
Reviewed: February 6, 2024
Falbertliu
CanadaThere is practically NO WiFi.
The staff are great but the facility can use some serious upgrade and renovation. Extra bedding is definitely recommend.
Stayed in November 2023
Reviewed: January 7, 2024
Sonal
CanadaNo tea or coffee machine or microwave in room Sofa bed and additional bed was uncomfortable
Place was maintained and clean Breakfast was good, once they even served fresh croissant straight out of the oven Good location - Close to the station and all other tourist attractions Great food options nearby
Stayed in January 2024
Reviewed: January 6, 2024
Martin
United KingdomThe bar facilities were not open
Great location
Stayed in January 2024
Reviewed: January 3, 2024
Esteban
ArgentinaLocation was really good. Super close to the train terminal and main attractions
Stayed in December 2023
Reviewed: November 26, 2023
Rosina
United States of AmericaMold in the shower area; need extra pillows
Great location, free breakfast
Stayed in November 2023
Reviewed: October 13, 2023
David
United KingdomNo tea and coffee facility
Good locatin, good sound proofing
Stayed in October 2023
Reviewed: October 3, 2023
Howard
United KingdomThe bathroom shower wasn’t working properly
Good choice of breakfast
Stayed in September 2023
Reviewed: September 30, 2023
Josephine
United States of AmericaAir conditioning didn’t work well and the shower door was didn’t close all the way so the bathroom got flooded. They fixed it the next day.
Location was good easy to get and close to the sights. The breakfast was very good and the staff was nice
Stayed in September 2023
Reviewed: September 17, 2023
Natalie
AustraliaLocation is brilliant, however the room was a little dark and the fridge was not functioning properly. Breakfast was sufficient. Staff were lovely and check in/out were smooth and efficient.
Stayed in August 2023
Reviewed: September 4, 2023
Carman
South AfricaLocation and comfort
Stayed in September 2023
Reviewed: August 19, 2023
Faye
United KingdomBreakfast wasn’t great.
Very spacious rooms in an excellent location
Stayed in August 2023
Reviewed: July 16, 2023
Olha
UkraineVery good hotel, the location is perfect. There is a private parking near hotel and huge food court nearby. The room was very clean and it is fitted for family with 2 kids. Very comfortable beds and bathroom.
Stayed in July 2023
Reviewed: June 30, 2023
Susan
United KingdomAlthough room was serviced daily, found that surfaces in the room were not wiped down and the floor was not swept properly, leaving them dusty.
The room was a good size with a comfortable bed, a dressing table with a mirror and a desk. Good size cupboard. The room was quiet, no noise from other rooms. Large variety of food offered for breakfast. Nice location near to a large selection of places to eat and the well-known food market that sells all kinds of foods from different vendors under one roof.
Stayed in June 2023
Reviewed: June 28, 2023
Judie
United States of AmericaLittle noisy.. could hear doors slamming
Service at breakfast was wonderful Lots of choices
Stayed in June 2023
Reviewed: June 23, 2023
Yorkshireroj
United KingdomWe had a couple of issues the water wouldn't stay in bath drained away as quick as you could fill it. On our last night the lights went faulty so you couldn't turn them off. Staff couldn't sort it. No other rooms free so not a very good night's sleep! A few weeks later after complaining we were refunded some money so it was resolved in the end.
The location is brilliant. The staff overall were nice. The room despite the lights issue which was just one of them things was roomy comfortable and clean. The breakfast was plentiful and delicious.
Stayed in May 2023
Reviewed: June 15, 2023
Elaine
United Arab EmiratesThey don't keep mini bar, or electric kettle/coffee machine..
The hotel is in perfection location, within walking distance from the central station and close to Duomo Church. Also just outside the hotel building you'll find all the street vendors for leathers, souvenirs etc. They have excellent breakfast selection with different pastries, fruits, yogurts, boiled egg and coffee. The room is spacious specially the bathroom, it's huge and very modern.
Stayed in May 2023
Reviewed: June 3, 2023
Deirdre
United KingdomVery central, good breakfast and very friendly staff
Stayed in May 2023
Reviewed: May 29, 2023
Bhavana
IndiaRooms were clean, large, well fitted out and nice decor in local style.
Stayed in May 2023
Reviewed: May 27, 2023
Stephen
United KingdomShower over the bath is always a little tricky for us , perhaps could do with a handrail for piece of mind.
Good location just a short walk from the railway station. room was comfortable, clean and up to date. Nice breakfast with a great choice and good quality. Would stay here again.
Stayed in May 2023
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