The bed was too big for the size of the room. There was no chair, but the staff brought it to the room as soon as I asked for.

The breakfast was quite good

Stayed in May 2024

could have added more items in sausage and eggs..

Stayed in April 2024

A big place. Good location next to the train station and buses to Assisi. It was clean , but there were dark marks on the walls and a few stains on the bed covers. Breakfast was ok, but no warm dishes.

Stayed in April 2024

The noise from the neighboring room which was occupied by students that were on their school excursion, but eventually they fell asleep, so no big deal.

Great location, right in the heart of Santa Maria degli Angeli, surrounded by well kept gardens, within waking distance to everything, including the train station. The room and amenities were adequate, while the price was absolutely fair for what you get.

Stayed in March 2024

Good breakfast, very friendly staff, and super calm room

Stayed in March 2024

Location and breakfast was excellent.

Stayed in January 2024

More English-speaking staff would have been better, to be able to help us more effectively esp with getting our ways, ordering food etc

Very near St Mary of the Angels church, train station and eateries. Room were clean and comfortable. Some staff were friendly.

Stayed in December 2023

The staff was lovely but would have liked kettle and tea and coffee in rooms

Stayed in October 2022

Nice place

Stayed in June 2022

blinds could have been a bit thicker to block out more morning light. Because the hotel is fairly large, it can feel a bit impersonal. This and the 24 hour check-in however can be a plus if you are looking for a reliable hotel experience!

Excellent breakfast. Most staff were friendly and helpful. The bar sells coffee and wine by the glass at very cheap prices. Hotel is modern and very clean and comfortable rooms, and right next to the Angeli Basilica. You will see Friars occasionally wandering the common areas. There is a bus stop right next to the Basilica that takes you directly along the 3.5km route up to the old hill town part of Assisi. The walk from the train station is fairly flat and easy to do with luggage in tow in 15mins.

Stayed in March 2022

Very helpful staff, restaurant meals were simple but excellent, accomodation was more than adequate and very comfortable.

Stayed in May 2024

The first floor bedroom had a strong sewage odor coming from the bathroom drains. I had to ask to change rooms. This room should be closed to preserve the health of the guests. The treatment of the attendants is very impersonal and they are not at all friendly towards the guests. It's a shame for a Franciscan hotel to have such cold staff when welcoming guests.

The hotel is located next to the Basilica di Santa Maria degli Angeli.

Stayed in May 2024

Train was supposed to arrive 22:30 in perugia, but delayed and when arrived in perugia, already the last train/bus to assisi departed, so I had to stay whole night at perugua station until the earliest train available in the morning arrived. Then i finally got to the hôtel when reception opened and explained my situation and asked if they could reschedule a night. but their attitude was dismissive like "your train got late? Tough luck." No sympathy or empathy at all. If reschedule wasn't possible, instead they could have provide me with free breakfast, or coupons for local restaurants or attractions at least, but no effort to be sympathetic and not even trying other options to accomodate customer who went through nightmare coming all the way from USA to visit assisi, one of the most celebrated pigrimage sites in italy. This hospitality business has the worst attitude of hospitality of all I've experienced in my life, thus i do not recommended this place at all to anyone, no one should be using this facility and no one should be treated the way i was treated, as they horrendously lack the basic spirit of hospitality. As empathy is supposed to be the foundation of hospitality.

Stayed in May 2024

Nothing - although check in staff were not very friendly

Close to the Church and bus stop, and train station for easy connections

Stayed in April 2024

Staff available all hours, easy to walk to Assisi

Stayed in April 2024

Two things: although I was in a section of the hotel supposedly for individual travellers, the corridors were echoey and my sleep was disturbed by noisy groups of teenagers screaming, shouting and running around the corridors. At breakfast every day there was no assigned place for me, even though I booked bed and breakfast deal. I saw that families and couples had assigned seating. I felt that the staff were not bothered about individual travellers, especially non-Italians, even though I speak Italian fine. At checkout the person barely glanced at me and merely demanded tourist tax from me but managed to greet other people effusively. Sadly I will reconsider returning here: I have stayed here several times before

Good location. Clean and comfortable room. Lovely breakfast and when I had a meal in the restaurant the food was of very good quality. Giorgio, one of the reception staff, was the friendliest and most helpful person I met.

Stayed in March 2024

Comfortable facility and convenient location

Stayed in March 2024

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This was our fourth or fifth stay in Hotel Domus Pacis, and we just love it. The staff remembers us with such kindness and joy that we feel truly welcome here. The rooms are spartan (as they should be: the hotel is owned by the church, we think), though all food that comes in your way is excellently prepared and does not cost a lot.

Stayed in April 2023

lifts are slow

everything

Stayed in October 2022

I don’t have any complaints about the property

Excellent location just around from the train station with good-sized clean rooms and lovely views. Good restaurant facilities and helpful staff.

Stayed in August 2022

the air-conditioning did not work at the time I was. Moreover, on the second night, there was no hot water in the shower. There is no person in the reception after 17:30 so there is no way to contact someone from the hotel if you don't have an Italian number.

nice place, really comfortable bed.

Stayed in July 2022

location close to basilica staff helpful good secure free parking

Stayed in April 2022

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024