There was no hot water, we had to take a cold shower everyday. We did report it the first day and was promised they will look into it, but the next morning there was still no hot water. There was no duvet on the bed. We only realized it the evening after reception was closed. The next morning we were informed that they do not place duvets on the beds during summer. On request they did place a duvet on the bed without any complaints. I would suggest that a duvet be placed on the bed for your choice to use or not.

Excellent location with an amazing view of the canal. Enjoyed the breakfast in the room and the staff was very friendly.

Stayed in May 2024

No elevator. Rooms are on 2nd and third floors, stairs are narrow and turn, we had room 202 (yes you guessed it) up the full three stories of steps with four turns and 4 heavy bags, never again!

Clean once in hotel (side ally to the front door not very nice). Room was quiet. Staff friendly and helpful.

Stayed in May 2024

Air contitionated not working by resatriction of venice.

Stayed in May 2024

Great location and great service!!

Stayed in May 2024

There was no iron or remote control for the AC. As the window had to be left open for ventilation, the room got very noisy in the morning due to construction work.

Friendly, helpful staff and great location.

Stayed in April 2024

We were on the ground floor so there was sometimes a bit of noise but nothing major.

The location was perfect for us - just a 10 minute walk from the airport boat stop and from the train station. Lots of great bars and restaurants close by - definitely visit the places on the streets behind the hotel for some great wine and chiccetti with lots of locals visiting these places as well as tourists. Most of the major tourist attractions were within a 20 minute walk - and a beautiful walk at that. A good size room with a comfy bed and decent drop shower.

Stayed in April 2024

Wifi is weak as weak as signal

Location, nice staff

Stayed in April 2024

Tiny room, not much bigger than a double bed, so a bit claustrophobic. The small space is not well planned (room without a chair and sitting area).

Great location, on the main track, in the center, close to the train station and most of the tourist attractions in Venice, but at the same time the place is most of the time quiet. By the canal. Coffee maker in the room. Nice and helpful staff at the reception.

Stayed in April 2024

The room is beautifully decorated with modern decor. There is delicious, daily breakfast delivered to the room. The check-in was swift and greeted by a friendly staff. All the front desk staff speak fluent English and very accomodating!

Stayed in March 2024

There was no lift, but that is expected with the historic buildings in the city.

Many amenities and all the basics were offered. Perfect location. Very polite and helpful staff. Would recommend to other travellers!

Stayed in March 2024

The entrance to the hotel is quite easy to miss as it’s a smallish pathway off the main path. The hallway is slightly outdated. Doors are a little stiff and don’t feel completely shut but had no complains and didn’t hear much sound from other rooms

Staying here was very lovely! The staff were always pleasant and friendly, when asked for advice on where to eat they gave us a list of recommendations. Not too far from station / bus station about 15-20 minutes walk and a 20ish minutes from tourist attractions. The room was nice and presentable. Clean. The view of the canal was worth it.

Stayed in March 2024

Somewhat pricey for a 3 star, out if season. No lift. Bit of a walk to St Marks Square.

Good location for eating and shops. Room looked over a canal. Friendly staff

Stayed in February 2024

When we came into the room, the room smelled a bit funny. When we opened the windows to see the amazing view, the smell cleared up right away.

We loved the view from our room and we got to stay in an authentic building in Venice. We have everything we need in the room. We are satisfied with it. It's about 10-minute walk to the city center.

Stayed in December 2023

Quaint little Hotel right beside the Casino

Stayed in January 2024

Clean Perfect Location Value for Money

Stayed in December 2023

One little thing is it doesn’t have any toiletries holder/caddy during shower.

Aside from the location which is perfect for tourists, the staff are very friendly and approachable. Anna, who greeted and entertained us, was a great help during our stay since she gave us plenty of ideas on our tour in Venice. We will definitely recommend this Hotel.

Stayed in November 2023

We were based on the ground floor next to the front door which was a little noisy in the mornings (or when people couldn’t get the door open!)

Good location, within walking distance of the Rialto Bridge and lots of restaurants. Anna was really helpful giving us an overview of good places to visit and restaurants they recommend.

Stayed in November 2023

Due to the time we were visiting, Venice's regulation on no air conditioning or heat. It was extremely chilly and rainy so our wet damp clothes took along time to dry out.

The staff was very helpful and the room was nice and large. Comfortable bed, and the bathroom was adequate, with towels and toiletries. We decided to order breakfast for the two mornings and were pleased with the choices, coffee was very good, and nice to have "room service." The hotel is in a quiet courtyard yet in a lively area of Cannaregio. We were also able to leave our bags on the last morning for a bit more sightseeing. We will recommend the hotel to friends.

Stayed in October 2023

Room was a little tight when the cot was placed inside. I didn't realize how difficult it would be to move around just based on the room pics.

The staff were so helpful with every request, especially Anna.

Stayed in November 2023

No elevator, however room was on Level 1 so only 1 flight of stairs to climb.

Good location - it is off the main strip and down a quiet alleyway. Rooms are basic but have everything you need. Bathroom is clean and relatively modern. We werent able to use the aircon, however rooms did cool down at night so wasnt required when we visited.

Stayed in October 2023

Small, no elevator, use blanket without a sheet, mosquitoes

Stayed in October 2023

Room was very dark at night, only has 2 little lamps next to the bed. Bathroom not very clean, smell weird and has mold, doesn’t have toilet paper holder, which was quite annoying . Lots of Mosquitoes in the room as it’s close to the water I think .

The lady in reception is super friendly and explain about all the attractions and history of city. Location was close to train station and many good restaurants.

Stayed in October 2023

Shower was slightly small and a plug socket nearer the mirror would have been good for the hairdryer.

Convenient location, not too far from the train/ coach station and then not too far on to the main attractions, canal view was nice. The room was clean. Staff were really friendly and always smiling.

Stayed in October 2023

The room is too small, no noise isolation , breakfast- only room service

Stayed in October 2023