Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Lazio hotel reviews
  4. Latina hotel reviews
  5. Reviews of Hotel Excelsior

Reviews of Hotel Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piazzale Lelia Caetani snc, 04013 Latina, Italy

#9 of 9 hotels in Latina

Guests' Choice

Review Score

Based on 57 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.7

  • Location

    7.5

  • Facilities

    6.5

  • Staff

    7.3

  • Value for money

    7.2

  • Free Wifi

    5.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was little cold.

    It's near to train station and the room size is enough.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    5.0
    do not expect luxury but had fresh orange juice for breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Basic and a bit aged but reflected in the cost

    Good for traveling into Rome if you have interail pass as next to station Three sisters restaurant one block away was good hotel does not have restaurants

    Stayed in April 2023

  • Reviewed: April 12, 2023

    6.0
    Overnight in Latina
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On check in person was more interested in his phone than checking us in. Room was a but cold and heater not keen on changing that. Breakfast was fine on first morning but on second morning was a different person and he didn't replenish anything. There were no spoons, knives or any cheese or ham. Whole hotel needs modernising, was more like Fawlty Towers than any other hotel I've stayed in. Was overpriced for what it was.

    Bed was comfortable and breakfast was generally good. Very convenient for the railway station and a useful place to stay if visiting Rome as trains cheap and run hourly. Room wascold but found some blankets, the next day the staff then made up bed using blankets, which was appreciated.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    5.0
    very poor ambience
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    rubbish bed covers, cold room, very poor access to plug outlets and more

    price

    Stayed in March 2023

  • Reviewed: January 3, 2023

    7.0
    Critiqués
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The hot water had no pressure when the Hotel was full or ar Peak hours. The vent heating was not the best system I have ever seen.

    Location near the train station - perfect for visiting Rome and/or Napoli

    Stayed in January 2023

  • Reviewed: September 2, 2022

    7.0
    it was good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bed

    breakfast

    Stayed in August 2022

  • Reviewed: August 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was small. The shower was very small- difficult to move in

    Decent breakfast

    Stayed in August 2022

  • Reviewed: August 6, 2022

    5.0
    I will never again stay at this place
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    As a hotel very poor every aspect needs to be better

    Poor no hot breakfast poor service staff don’t speak English

    Stayed in July 2022

  • Reviewed: May 11, 2022

    5.0
    comfortable hotel, fairly basic but clean and it was a reasonable price.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was tired

    location to railway station

    Stayed in May 2022

  • Reviewed: November 20, 2023

    8.0
    A memorable experience due to the location and the overall facilities.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    A few changes to suit modern requirements will make this hotel exceptional. A modern business traveler will need a dependable wifi in the rooms. We carry gadgets beyond just a laptop, so one power outlet in a double occupancy room is certainly less. The staff were sincere, but lacked training in hospitality - small things like keeping us waiting while they attended to long phone calls. Windows have unusual steel rolling shutters, a small card on "how to operate" would be useful. Differentiating smoking and non smoking rooms would be useful. And please, don't insist on guests having to purchase drinking water! Especially where the owner is a veteran endurance runner!!

    The location is unbeatable! The hotel has perhaps seen better days, but is still good for a working visit (except for the wifi). The owner's trophies as an endurance runner is displayed very nicely and tell a fascinating story. Room was clean, functional, as was the included breakfast.

    Stayed in November 2023

  • Reviewed: June 14, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    wasen't 4 star hotel for sure...

    close to trainstation

    Stayed in June 2023

  • Reviewed: May 18, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 10 nights
    • Submitted from a mobile device

    No heating system. Detailed report written on Google reviews.

    Near the train station

    Stayed in May 2023

  • Reviewed: May 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel was a good option, as we wanted to stay outside Rome. Opposite the train station, which was a bonus. Hotel is dated, it is not an overseas tourist hotel, with little to do around Hotel in the evening. Breakfast is very sweet. Overall we were happy with our stay.

    Stayed in May 2023

  • Reviewed: April 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is 1 minute to the train station. It's very easy to go to Rome and Naples. It's clean, quiet and very comfortable... The breakfast is also ok

    Stayed in April 2023

  • Reviewed: April 1, 2023

    8.0
    Good value, clean hotel with decent breakfast and close to railway station and town.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Would have been nice if the restaurant was open but we were there before the peak season started, so understandable it was closed and only a short [10 minute] walk into town with a number of places to eat.

    Room was basic but very clean. The Hotel is close to the station and my room faced towards the station so it got a bit noisy at times, not from the trains but from all the cars picking up people who seemed to think it OK to sound their car horns even in the middle of the night! The breakfast was a very good self-service breakfast with all the normal foods you get in Europe [meat/cheese/breads/pastries/cakes/yoghurt/cereals/juices and coffee]

    Stayed in March 2023

  • Reviewed: February 28, 2023

    10
    Nice location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast

    clean

    Stayed in February 2023

  • Reviewed: December 1, 2022

    9.0
    Very good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    A Litlle hard to find. Need more information in Maps!

    Excelent hotel!

    Stayed in November 2022

  • Reviewed: November 28, 2022

    1.0
    Cold, uncomfortable, not worth €74 should not have more that 1 star
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was freezing cold. Heating was broken only blew cold air. there was a broken jacuzzi in the bathroom and all the bits were badly rusted and falling off. There was no shower so we did not even bath because parts of the over flow pipe was on the side of the bath and there was no plug. There were no extra pillows or blankets. You always had to look for the staff. And I can’t believe they have 4 stars and don’t have WiFi!

    I liked that it was clean

    Stayed in November 2022

  • Reviewed: November 16, 2022

    1.0
    WORST EXPERIENCE EVER. THIS IS NO 4 STAR. IT’S NOT EVEN 2 STARS
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    When i arrived to the hotel, there was nobody in recpetion. They gave me a room that was dirty ( bed and bath tub with insects) with no heating and no quilt ( we are in mid november, it’s freezing. It has been my worst night. I went down to the bar at 20:30 for something to drink and eat. It was closed and all that appeared to be the staff where in the tables eating what appeared to be a deliveroo and watching tv as if they were at home instead of working at a hotel. Then, the mini bar of the room was empty so i had to go outside the hotel for just a bottle of water. Finally, the breakfast buffet offers the most poorly options to have. There was no coffee or the. if you want orange juice, you have to make it yourself. there is no even proper cuttlery. They give you plastic glasses and plastic spoons. This is no 4 stars hotel. I am not even sure if it could make a 2 stars.

    there is nothing to like.

    Stayed in November 2022

  • Reviewed: September 13, 2022

    3.0
    Barely 3 star and definitely not a 4 star experience.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is barely a 3 star hotel and definitely not 4 star. Elderly belligerent gentleman at reception insisted we make payment which had already been made to Booking.Com. He only spoke Italian and we only speak English which added to an already uncomfortable experience.

    Stayed in September 2022

  • Reviewed: July 31, 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy Slow staff Poor breakfast

    Stayed in July 2022

  • Reviewed: July 24, 2022

    1.0
    Worst hotel ever.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Worst hotel I've ever stayed at. I knew going into it, that the cheap price meant I shouldn't expect much. But wow, not even in third world countries have I had such a terrible experience. I pre paid on booking.com yet when I arrived to check in, the man at the check in desk (who shoudln't work in hospitality) yelled at me because HE couldn't find my reservation. Asked yelling "why can't you people call"... I responded, I booked online. Then after walking through the disgusting hotel hallways, i reach my bedroom. It had flies, ants, and mosquitos. The toilet had pubic hairs in it. The bed smelled. The chair had brown stains on it. A nightmare. But didn't want to go deal with the yelling man at the lobby again. So I spent a few hours sitting on the nasty bed, killing bugs, then left.

    Honestly, nothing. Worst hotel ever. The location is ok if you need to go to the train station.

    Stayed in July 2022

  • Reviewed: November 11, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's really Lauryn rooms perfect for family and breakfast 🥐🍳 delicious

    Stayed in November 2021

  • Reviewed: November 4, 2021

    8.0
    It's OK
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    - The room's decor. The furniture looks a bit old, dull and austere. - The hotel rates itself as a four star, but I would say it is more like a three star. - The heating system wouldn't work. - Uncomfortable bidet.

    - Breakfast arranged as a buffet and featuring a nice choice of sweets. - Fenced outdoor parking lot with an access gate. So you can park your car safely and freely. - The staff was nice in addressing me to a pizzeria which delivers food right at the hotel. - Bargain price. That was awesome.

    Stayed in November 2021

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: