Rooms and bathrooms could use some updating, but no real complaints!

Great location and the restaurant was excellent. My boyfriend wanted to eat there every night! Staff was lovely and the “A floor” was a really nice option to congregate outside of the room. We traveled with family so we didn’t have to pile into anyone’s room to hang out, we were able to hang out in the lounge.

Stayed in May 2024

The shower was extremely tight and getting in and out was challenging because of the height of the tub

We were a little too close to the Ponte Vecchio and it was noisy at night because of all of the activity. Ask for a room not facing the bridge. The buffet breakfast was great. the staff was nice and helpful.

Stayed in April 2024

I wish the terrace was open in the day as it was so very peaceful up there. A proper little sanctuary with views

This was my second stay at this hotel, and in 6 years it was nice to see it has stayed the same welcoming and friendly place. Its central location meant we could easily go out and come back to rest in peace and quiet away from the crowds, before wandering out again. Its simplicity and the smoothly run service were great. We ate in the restaurant one night. Amazing food from a simple menu, with some of the best roof top views over the city, served by super helpful staff, and it was peaceful but not too quiet

Stayed in April 2024

bathroom is not maintained well, moldy in some parts.

Location. perfect for a solo traveler

Stayed in March 2024

We stayed here in 2011. Our stay then was fantastic! Since then, the hotel has been sold to another group. The hotel is tired and in need of updating. I am sure the pandemic did not help in any way. HOWEVER, we did notice there was updating being done on the first floor. It appears that new management is taking steps to address this issue.

Staff were exceptional! Lobby staff went out of their way to ensure our happiness. The breakfast staff were amazing as well. They were very attentive to everyone's needs! Even though the hotel is tired we would stay here again!

Stayed in March 2024

- the walls need to be repainted - there was a bit of mold in the tile joints * would have been nicer to have a firmer mattress, but that's just personal preference

- Great location and view from the hotel's restaurant. - Good and varied breakfast - Friendly staff - I received a room upgrade upon arrival - quite room even if the hotel is located in very busy area

Stayed in January 2024

Bathrooms are small.

Staff, location and value for money

Stayed in December 2023

Great food, perfect location

Stayed in December 2023

On the Pont Vechio and walking distance to Pitti Palace in 5 min. Perfect location! Room was spacious and so was the bathroom. The breakfast satisfied all nationalities and had great coffee machine. Has a restaurant but I didn't try it at night. Near several nice restaurants and tons of shops on the bridge.

Stayed in December 2023

The hotel is in a super location and the reception staff were very welcoming and helpful. We loved the view over the rooftops to the Cathedral Dome and the Palazzo Vecchio. The room was quiet and the beds very comfortable. There was a good variety of choices for breakfast and we appreciated the kettle in the room. Thank you to the staff for a very enjoyable stay.

Stayed in December 2023

Location, breakfast, room.

Stayed in December 2023

Very noisy at night

Nice location, nice breakfast

Stayed in November 2023

The beds are not exactly the most comfortable and the pillows to be polite are hard like flour sacks.

Loved the location and staff…. Very helpful and friendly

Stayed in November 2023

The bathtub area could use some TLC. You could hear a lot up stairs and outside.

The rooms were cleans with tall ceilings. The breakfast was excellent with a great view. The location in the old city was great.

Stayed in November 2023

Could be a but improved, but overall it was a good stay.

The location, the staff, the rooftop, and the breakfast were good.

Stayed in September 2023

Since my first stay at this hotel in 2010, I believe the hotel is under new management, and I was disappointed that the room was considerably more ‘tired’ and the decor was completely different, and I hate to say, but to a lower standard. It was disappointing that the main roof top terrace was no longer offered as an area to eat breakfast, as the views from there are special.

You can not fault the location of this hotel, right at the base of the Ponte Vecchio, within easy walking distance to the Pitti Palace, the Uffizi Gallery and central Florence. The breakfast offered had a great selection, with an option to sit outside on the roof terrace without views. There is a lift.

Stayed in August 2023

Loved the rooftop bar and breakfast room. Really friendly staff and great rooms, fab air conditioning in this heat (40 degrees!) and good bathroom facilities. Clean, big towels everyday and no problems with water pressure, which other reviews have mentioned. Location was a winner and all-in-all I would recommend this hotel to others!

Stayed in August 2023

The hotel needs a little more maintainenance, as well as better attention of cleaning of the rooms.

Great locations, staff was amazing and very polite. Pretty standard hotel breakfast and nice comfy bed.

Stayed in August 2023

Parking lot, you have to walk to go ti the hotel. Coffee's are not that great.

Accessible on everything

Stayed in August 2023

Small rooms

Great location

Stayed in August 2023

price of parking (not the hotel's fault)

stuff, location, bed, and cleanliness

Stayed in August 2023

Location was great!

Stayed in July 2023

The Aircondition did not go lower than 26 degrees Celsius, we mentioned it when asked if everything was okay , and nothing was done, it was just to hot in the room. The breakfast was so so, no fresh fruit, ended up with eating a croissant with a cappuccino, so disappointing.

Location.

Stayed in July 2023

Room was lovely; a great view of the city streets. Rooftop terrace was a great meeting place for our group. The breakfast was also wonderful. Great location; close to Pittii Palace, Ponte Vecchio, etc. Highly recommend.

Stayed in July 2023