Via Divina Provvidenza 2, 18013 Diano Marina, Italy
#13 of 42 hotels in Diano Marina
Guests' ChoiceBased on 31 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
8.3
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 15, 2024
Ruth
United KingdomI like everything about the property.
Location was great, excellent facilities and the staff absolutely helpful.
Stayed in May 2024
Reviewed: August 27, 2023
Subou5
FranceOur bedroom had a balcony with a fabulous view of the sea but the room itself was not very big. We had dinner at the hotel in the evening - the staff and the restaurant were great but I found the meal a little underwhelming.
Such a nice hotel with a stunning view of the sea and the Bay. The hotel has a private beach (sunbeds and parasol) with a navette that can take you there 3 or 4 times a day and pick you up later. (You can walk, its about 400m but its on a fairly steep hill) A beautiful pool and large terrace with gorgeous plants; very picturesque. The staff were very helpful. Everything in the hotel is clean and spotless and the breakfast includes a large selection of sweet and savoury.
Stayed in August 2023
Reviewed: July 22, 2023
Alina
SwitzerlandNothing. Everything was great!
First and foremost, the food at this hotel is absolutely divine. As a lover of Italian cuisine, I was thrilled to discover that all the dishes served were authentic and delicious. The candlelight dinners were an absolute highlight, creating an enchanting atmosphere that added a touch of magic to our evenings. The staff, particularly the waiters, were exceptional, especially Giuseppe. He was not only professional and attentive but also incredibly kind and accommodating. His genuine friendliness and warm smiles made us feel right at home. Moreover, I must commend the entire hotel staff for their outstanding level of hospitality. Everyone we encountered, from the receptionists to the housekeeping staff, greeted us with genuine warmth and ensured that every aspect of our stay was perfect. It was evident that they took great pride in their work and genuinely cared about the comfort and satisfaction of their guests. I would like to extend a special mention to the owner, Americo. He is a truly remarkable individual who went above and beyond to make our stay as pleasant as possible. Americo's personal attention and genuine concern for our well-being were evident throughout our visit. He took the time to interact with us and ensure that we were enjoying our stay, and his presence added a personal touch that made our experience all the more special. In addition to the impeccable service, the hotel itself is well-maintained and beautifully designed. The rooms were comfortable, clean, and tastefully decorated, providing a cozy retreat after a long day of exploring the surrounding area. Overall, our stay at this hotel was an absolute delight. The combination of delicious Italian cuisine, the enchanting candlelight dinners, the exceptional service from the kind and attentive staff, and the personal touch of Americo, the owner, made it an unforgettable experience.
Stayed in July 2023
Reviewed: June 18, 2023
Aleksandrs
Latviawesther was not the best, but there is nothing to dislike on the hotel itself
everything is as described and shown on the photo, free parking on site, beautiful pool, beautiful view. I highly reccomend to take half board, dinner is four course menu and very delicious. staff is also exceptional. this time believe high rating and you will enjoy your stay here.
Stayed in May 2023
Reviewed: May 21, 2023
Elena
RussiaVery beautifully situated hotel! All the staff is super professional, welcoming and nice
Stayed in May 2023
Reviewed: April 23, 2023
Francois
SwitzerlandThe people, the cleanliness, the view from the room.
Stayed in April 2023
Reviewed: April 20, 2023
Giorgiana
FranceViews, food, staff, facilities, location, everything is wonderful.
Stayed in April 2023
Reviewed: August 23, 2022
Marharyta
Belaruslovely staff. excellent food. the view is amazing
Stayed in August 2022
Reviewed: August 5, 2022
Stephen
SwitzerlandWe had 3 rooms and our room 310, which we had a cot in for a baby, we found the shower extremely small. The beach shuttle bus driver got upset when we missed his last transport and had to call to see if he could collect us. Reception were great and resolved all issues quickly. The walk to the beach was tricky with a baby and my bad knee as you cross a busy road. Walking back from the beach was a challenging uphill walk........avoid walking to the beach and take the bus............but be on time for the shuttle!
Rooms were a good size. Food was excellent particularly at dinner time. We also asked for service of our baby's food at the start of dinner at 7:30pm which the head waiter always arranged. The cocktails after dinner were outstanding as was Matteo's friendly and accomodating service which continued when he served at breakfast and Dinner.....backbone of the service team! The hotel owner always made a point of engaging guests as they entered for dinner. He was particularly lovely with our baby son. The swimming pool was great. A reserved sun lounger on the beach for our entire stay. Beautiful sea conditions for small children and adults. Talking to people who have stayed in other hotels in town the Metropol is the best in town.
Stayed in July 2022
Reviewed: July 31, 2022
Mike
United KingdomThere were no coffee or tea facilities in the room and the internet did not reach our room on the top floor.
This is a great hotel with excellent staff.
Stayed in July 2022
Reviewed: July 29, 2022
Liza
SwitzerlandAbsolutely great place to stay, especially with kids. Everything is well organised: excellent breakfast with everything fresh, great and clean pool, a bus shuttle to the beach and an amazing dinner, which definitely exceeded our expectations. Chef is absolutely amazing! The town is also perfect for a stroll in the evening and the shuttle service can pick you up and bring back to the hotel. Very friendly and professional staff. We enjoyed a lot our stay at Metropol and will be definitely back.
Stayed in July 2022
Reviewed: April 30, 2022
Marianna
Italynothig to say, everithing better than I could wish
everithing well, the position, the design and the owner very kind
Stayed in April 2022
Reviewed: July 10, 2021
Maja
DenmarkOnly drawback is a busy road in front of the hotel.
Lovely hotel, great pool, wonderful private Beach. Staff really friendly. Really relaxed atmosphere. The town is perfect for a stroll, and the surrounding areas are great for a bikeride.
Stayed in July 2021
Reviewed: June 28, 2021
Yana
Switzerland-
5 minutes walking to the beach, nice view, free parking. They were so kind to give us a late check out
Stayed in June 2021
Reviewed: June 12, 2021
Alvaro
BelgiumLocation and comfort.
Stayed in June 2021
Reviewed: August 12, 2023
Remon
GreeceOnline but ok’ing doesn’t match room Types.
Great location with wonderful views. Hotel rooms don’t match online bookings. We booked family room but when we got there the room only fit 2 people. Had to book a second room.
Stayed in August 2023
Reviewed: September 28, 2022
Róbert
SlovakiaI payed for the room with see view and didint get it....i asked on the reception and they played dumb. Dont go the upper floor....i heard all night the air condition on the roof or something
Location
Stayed in September 2022
Reviewed: July 2, 2022
Roberto
ItalyUncomfortable parking
Stayed in June 2022
Reviewed: June 30, 2022
Rosario
ItalyHow to say.... The staff was great especially the lifeguard at the pool...he is a really great guy. The Reception was really poor and powerless... I asked many times for help about parking lots and it was pointless.... No help was provided... Cars were parked really badly and apparently this is their way to behave on this hotel... I told them at different times that the hotel parking was too tight for a car to be safely parked but as a response I had : " even if we have only 50 parking places...we allow our customer in anyway...so the latest arrived .... As a confirmation of my issue...on the fifth day I found scratches on my car( BACK, FRONT AND SIDE)...and when I told the "owner" ( not the director.....but the owner!!!!) He has told me that I used the car and it was surely my fault....... Unbelievable!!!! You let me park my car in a TOO small place and you blame me for having scratched my car during my tours???? I required the video of the various security cams. Placed around.... Guess the answer??? It is just live cams...no recording.... ( WHY THE HELL DO YOU HAVE THEM???) The second issue that really got me bad is that the hotel is advising to accept animals....but no one specifies before the booking confirmation that the animal should be buried in the hotel's room!!!! Restaurant terrace bar & swimmingpool are not allowed to animals....but to complete this mess.....also at the beach you cannot bring your animal..... I mean why do you advise you accept animals?? Just to get more bookings?? To tell the truth at the beach bar they allowed us with our furry friend ....and the lifeguard at the swimming pool was an intelligent man...so he allowed us on the swimmingpool and he actually
Swimmingpool was really the added value...fresh clean and absolutely well managed by the lifeguard...a really lovely guy The hotel is really clean and on a wonderful hill.
Stayed in June 2022
Reviewed: June 22, 2022
Amanda
United Kingdomthe lack of good air conditioning and some of the food
the view, the terrace, pool & beach
Stayed in June 2022
Reviewed: September 19, 2021
Nathalie
SwitzerlandThe staff was probably a bit tired from the intense tourist season and wasn't always super helpful.
I did really like the overall experience at the hotel. The room was clean and the balcony very spacious, the breakfast and dinner were rich in terms of what they offered. The beach is beautiful and the free parking is convenient.
Stayed in September 2021
Reviewed: November 2, 2021
Anonymous
EstoniaTiny room. Neighbor room bathroom window was at our balcony so every time they went to toilet or took shower we could hear it while enjoying wine and sunset🤣
We took half board and enjoyed both breakfast and dinner. Food was super delicious. During dinner you chose first and main dishes, plus starter and dessert. Personnel was super nice. Hotel has a nice garden and a beautiful pool but you could swim there only in a special hat. Very strange.
Stayed in September 2021
Reviewed: April 29, 2024
Patrizia
ItalyThere are no comments available for this review
Stayed in April 2024
Reviewed: September 25, 2022
Andy
LuxembourgThere are no comments available for this review
Stayed in August 2022
Showing 1 - 25
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