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  5. Reviews of Hotel Smeraldo

Reviews of Hotel Smeraldo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via 25 Aprile 11, 25019 Sirmione, Italy

#69 of 72 hotels in Sirmione

Guests' Choice

Review Score

Based on 93 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 24, 2024

    9.0
    great value delivered considering the cost
    • Leisure trip
    • Family with young children
    • Family Room with Partial Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Just the point of the room acoustic

    Very well located, good breakfast and shower.

    Stayed in May 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Partial Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Bed wasn't really comfortable, i requested two single beds and got beds attached to each other. To do check in you have to go across the street which is ridiculous.

    Location, nice view from balcony, room big enough with shower and also bathtube

    Stayed in April 2024

  • Reviewed: October 10, 2023

    8.0
    Nice but can be better!
    • Leisure trip
    • Solo traveler
    • Economy Double or Twin Room
    • Stayed 1 night

    When I arrived the elevator was out of order and nobody helped me with my luggage. Fortunately my room was in the first floor, but in a hotel you expect somebody can carry your luggage.

    It's very clean, the bathroom had everything you need. The restaurant is excellent!

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Staff was super nice coping with the complicated check in procedure
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Check in and check out was done by hotel Paul, across the street! The desk kept our Passports for processing, so had to go back again! The hotel charges a security deposit of 100, why? Just to refund it after check out! Next Booking.com only takes half of the reservation charge, so during check in the other half is charged… Long process to check in! Waste of time!

    Room was okay, paid extra to get Lake Garda View, really not worth the extra money! Breakfast was served in our hotel, pleasant surprise we didn’t had to go across the street!

    Stayed in September 2023

  • Reviewed: September 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    No wifi and room on the first floor was incredibly noisy, particularly in the mornings.

    Great location

    Stayed in September 2023

  • Reviewed: August 27, 2023

    8.0
    Smeraldo location and comfort contributed to us enjoying our break - we would recommend.
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 7 nights

    The shower cubicle/bathroom was small, but adequate. We didn't know how much the tourist tax would be, which was a cause for concern as the range we were told was very broad (thankfully it was on the lower-end of the scale, but still an expense to consider) - it would be very useful if this was stated in advance somewhere. The hotel did have a power outage one evening, but this lasted only for 10 minutes.

    Location excellent because there was easy access to swim in the lake and it was 10 minute walk to the old town. Smeraldo is opposite its sister hotel La Paul, where check-in/out was located, along with a restaurant/bar, other facilities, and access to lake on that side. We preferred the access to the lake at Smeraldo though, but enjoyed going across to La Paul to see the sunset over the lake. Breakfast in Smeraldo's dining room was pleasant, and there was a good choice of buffet items such as scrambled egg, bacon, delicious ripe tomatoes, bread, cold meats and cheeses, cereals, cakes, fruit etc. We had a lovely lake view from our balcony (family room for 3, first floor). The balcony had room for a table and two chairs, and a clothes horse to dry towels/clothes, which was very handy. The room had a pleasant decor, comfortable mattresses, and a large wardrobe with a safe. Our room was air conditioned, which was essential, and it also had a fridge for our use. We preferred swimming in the lake from our Smeraldo access, rather than the public beach in Sirmione as it was more convenient for us. We did not use the public beach, but it looked lovely when we were sightseeing, with sandy areas that not all locations around the lake have. We would recommend staying at Smeraldo, and we would certainly stay there again if we were able to have the lake view again, on the 1st or 2nd floor.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    9.0
    Lovely holiday, would love to go back
    • Leisure trip
    • Travelers with friends
    • Family Room with Partial Lake View
    • Stayed 7 nights
    • Submitted from a mobile device

    Some facilities a bit tired, our fridge didn't work and the garden shower was broken too. We wanted to explore more places and would have been better hiring a car.

    Love the location, overlooking the lake, access to swim and nice stroll into the main town. Lots of beautiful places to visit and plenty of resteraunts.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    8.0
    Overall a good trip.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The property outside looked a bit grubby, could do with being painted. Paving had weeds etc

    Inside property was clean & fresh. Good location. Good breakfast. Fantastic shower.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    Nice enough
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Friendly staff, and the room was exactly as the receptionist described it, "nice enough". The garden/beach at the other hotel, that can be used freely, was really nice.

    Stayed in June 2023

  • Reviewed: June 29, 2023

    9.0
    Great relaxing spot
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was tight and unclear and hard to find front desk

    Good breakfast and location and kind staff

    Stayed in June 2023

  • Reviewed: June 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The two single mattresses side by side do not work as a double bed for a couple…at least find a way to properly join them together. They spread apart in no time and you end up in the gap in between.

    the staff does try. there was no plant based milk in the morning but it was provided on request.

    Stayed in June 2023

  • Reviewed: October 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Not clear how to access the hotel

    Nice recently refurbished room Clean

    Stayed in October 2022

  • Reviewed: September 22, 2022

    9.0
    Great location.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, elevator was out when we checked in so we had to lug suitcases up two floors. Here is where we learned that the main floor is level 0. LOL. It was fixed by the next day but we had already trained ourselves for the stairs.

    Excellent location. Room was fabulous with a lake view. Breakfast was good. Staff very friendly.

    Stayed in September 2022

  • Reviewed: September 22, 2022

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Double Room with Partial Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The lift stopped working for a day.

    Friendly staff Great location, very close to the old town.

    Stayed in September 2022

  • Reviewed: September 21, 2022

    9.0
    All you need
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Lakefront, not far from the castle. Quiet.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was brilliant! Lots to choose from and the food was delicious. Our room was lovely, very spacious and a beautiful view.

    Stayed in September 2022

  • Reviewed: September 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Refrigerator did not work to keep leftover dinner. Wished balcony doors fully opened more. Ed was in thr way.

    Location. Friendly helpful staff.

    Stayed in September 2022

  • Reviewed: August 2, 2022

    7.0
    We enjoyed our stay at the esmeraldo and would book again
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was poor cold meats and cheese should have been kept in a cool area toaster inadequate

    Access to the lake and a short walk to the old town and a handy car park, the staff were very nice, the view from the very large balcony was a joy to wake up to

    Stayed in August 2022

  • Reviewed: July 23, 2022

    8.0
    Will happily go back
    • Leisure trip
    • Group
    • Family Room with Partial Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was as advertised. Clean with two balconies. The shower would need improvement but the bathroom as a whole was very nice. Sitting area, fridge, air conditioning. Generous breakfast and very friendly staff. Access to partner hotel with bigger pool and larger garden with nice snack day time restaurant. Also great location for town access and both sunrise and sunset over the lake.

    Stayed in July 2022

  • Reviewed: June 26, 2022

    8.0
    Sirmione is a great place to swim in warm clear lake water.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 7 nights
    • Submitted from a mobile device

    We requested and paid for a lake view, but a large tree obscured most of the view. Our room fridge did not work.

    Location is great. Central to everything in Sirmione. We could use the facilities of their main hotel just across the road. Better pool and beach front along the lake. Staff were lovely. Rooms serviced daily to a high standard.

    Stayed in June 2022

  • Reviewed: June 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price is too big.

    Good location, nice room.

    Stayed in June 2022

  • Reviewed: October 1, 2021

    8.0
    I enjoyed my stay
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 3 nights

    the pool was very little and very often there was nobody at the reception

    the lake view

    Stayed in September 2021

  • Reviewed: August 5, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls/ceiling is not very well insulated so you will most definitely hear every toilet flush and every footstep from the people above you. That was really annoying

    Great location, great view, private access to the lake, plenty of parking space across the street.

    Stayed in August 2021

  • Reviewed: July 11, 2021

    8.0
    A Hidden Gem
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn't like the air conditioning was not working well and the pool was a shallow plunge pool.

    I loved our room with a lake view, quite setting, nice grass area with lounge chairs to relax and gaze at the lake, fantastic breakfast with friendly servers and very clean.

    Stayed in July 2021

Showing 1 - 25

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