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  5. Reviews of Tapestry by Hilton Ambasciatori Hotel

Reviews of Tapestry by Hilton Ambasciatori Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corso del Popolo, 221, 30172 Mestre, Italy

#30 of 57 hotels in Mestre

Guests' Choice

Review Score

Based on 55 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.9

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    7.0
    Basic but affordable with quick transportation links to Venice and the airport.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    As for a hotel with Hilton's branding, it is very basic – no vanity set, slippers, laundry bag, not to mention sewing kits that appear to be a high-end accessory these days. Also, no bathrobes despite them being in the booking.com room description. It was also somewhat disappointing that the cups provided on the tea tray were paper cups – why? Why not a simple ceramic set? Also, although it was clean overall, there were hairs on the bidet and on a towel that were definitely not my or my husband's.

    The hotel is in a convenient location with quick transportation links to the airport, the train station and just across the street from an affordable bus to Venice. The staff was nice and helpful, even in the middle of the night.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Nice Stay.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unpractical shower faucets. Not a really nice location but

    the hotel opened in August 2023 is pleasant, very clean, rooms are nice, bathrooms have all comfortable details Nice slick design. Guarded independent parking next door. Smiling and helpful staff.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Great hotel if you are ready to go by bus to Venice city.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights

    The bus 4L that goes to Venezia is mostly overcrowded. The carpet in the hall was never vacuum cleaned during my stay (3 days). It seems that the floor in the room was not cleaned during the stay neither. But generally hotel is well kept and clean. The selection at the breakfast is somewhat boring. I liked the hotel nevertheless.

    The female receptionist (sorry for not remembering her name) really gave the feeling of a 4 stars hotel. She was exceptionally kind and gave practical and individually adjusted ideas for the stay in Venezia. Hotel is modern and renewed what gives a good fresh feeling. Bed was comfortable, room is well equipped.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was very nice, spacious and clean room, good maintenance, friendly staff... I suggest only to include a small smoking area, or a few tables outside where you can have an espresso and smoke a cigar in the afternoon/evening.

    Stayed in April 2024

  • Reviewed: February 26, 2024

    9.0
    Very good stay
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was not the best

    Modern Hotel with bathroom etc

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly crew

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Nice, clean and good located hotel
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite overworked and thus a bit rude waiter in lobby bar but we did not mind since it was New Years. Also be careful and check the bill in a restaurant before you pay ;)

    Friendly reception staff, very helpful. Tasty and stylish restaurant, perfect breakfast and dinner. Good location, bus stop in front of hotel, train 10 minutes by walk. Overall very nice, clean and pleasant hotel.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    7.0
    Avrage property
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not good room size

    No

    Stayed in January 2024

  • Reviewed: December 29, 2023

    7.0
    Well located and cozy.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 5 nights

    The room was quite noisy with noise coming from inside the building (from ventilator most likely) which was waking us up frequently in the night. I hope the hotel can address it which would make it rather nice (in the absence of this problem).

    It is a nice hotel and located not far from train station. Nice and friendly staff and rather cosy.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    9.0
    Nice but loud.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    You can hear really well the outside noises in the hotel rooms. It feels like the window is open at all times.

    It was all brand new and nice, really comfortable. Really close to a super market, actually two of them and like 10min walk from the train station.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    7.0
    2 nights near Venice:)
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1. Almost no soundproof - we hear everything from the room upstairs and all doors closing of nearby rooms early in the morning 2. No gown and slippers that are OK for 4 stars 3. No conditioning in the bathroom, so it creates additional warm and humidity in the room 4. Bad window - you here everything in the street. So take upper floors

    1. Good location - 2 minutes to bus stop for 4L bus that goes to Venice 2. Underground parking nearby (not from the hotel). Cost is 15€ per 24h. Hotel also has several parking places but just outdoor and the price is the same 3. Clean renovated rooms 4. Good breakfast

    Stayed in November 2023

  • Reviewed: November 10, 2023

    8.0
    Good choice for Venice trip, only 10-15 mins bus time to main island
    • Leisure trip
    • Travelers with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    1 mins walk to bus stop, and view of the room is great!

    Stayed in November 2023

  • Reviewed: September 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Well not a real problem but tv hanging in the first part of the room and 2 chairs to sit and watch? Strange. Luckily we did not even have time to turn it on.

    The hotel is located within a walking distance to the railway station and the bus 4l for Venice is at the doorstep. That's the best option. Breakfast is ok as for Italian style ;) The room was clean and quite big. And the staff very nice and helpful. Yet, a strange feeling it's not exactly what I expected from a 4 star hotel with a well known brand name. And a great fitness room!

    Stayed in September 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The finishings were incomplete, the renovations seemed to have been done recently but paint marks everywhere, carpets not clean, the paint works on the edges were sub standard. The lifts were old and small.

    Hotel was clean and facilities were nice - not the best but good. The staff were friendly and helpful.

    Stayed in August 2023

  • Reviewed: April 24, 2024

    3.0
    Nice and clean but thats it.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was THE coldest hotel i ever stayed at. Ive spoken with the receptionist that its too cold in the room and not able to change temperature in the room and they said they turned it off last week so i cant change it. It was 10° outside, rain and wind, and they turned off the heating option in the hotel. Even receptionist was wearing a puffer jacket. There was a constant clicking noise in the room as well as i could hear every little noise from the outside. Normally it doesnt bother me much, but i was on the 7th floor and i could hear absolutely every noise. There was some kind of alarm going off in i presume one of the rooms, that i could hear in my room. And the last thing is that all the information about restaurant whether online or in the hotel was saying its open till 9:30pm and when i asked reception if i need reservation they didnt mention they will be closing earlier that day. I came down around 8pm to find out the restaurant was closed. Just a bit disappointed unfortunately.

    It was clean and modern, and staff was polite. Check in and out was fast.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Stay away from rooms that have a door to a neighbor room inside. It provides zero soundproofing and you will hear everything that happens behind the wall - TV, phone calls, toilet sounds, etc. If you travel by car, be aware that hotel provides a parking spot in front of the hotel under the carport next to the city road. I would suggest to find another hotel if you care about security of your car.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 12 nights
    • Submitted from a mobile device

    Excellent hotel Friendly staff Great food Comfy cozy homely rooms

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location next to the bus stop to Venice Very clean and comfortable Friendly staff

    Stayed in February 2024

  • Reviewed: February 14, 2024

    2.0
    Not a welcoming atmosphere
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bar was closed upon arrival at 17.30. Nothing in the room to drink. Restaurant should open at 18.30 but only opened 25 minutes later. Service in restaurant was really very bad and unfriendly

    Stayed in February 2024

  • Reviewed: January 24, 2024

    10
    Very comfortable stay, excellent staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The surrounding neighbourhood isn’t fantastic, but that’s not why we stayed there. We did feel safe to walk around a bit.

    Its proximity to the bus stop for travelling to Venice is PERFECT.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    5.0
    Fair
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise in the room from roof and electric switches,,not worthy to stay more than 3 nights

    Great Location ,great staff

    Stayed in January 2024

  • Reviewed: November 1, 2023

    10
    Nice rooms on a location that is in the proximity of a train station, ideal for visiting Venice on a multi-day trip.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In the hotel description on Booking, it says that the hotel has an electric car charging station, but in reality, it doesn't.

    Nice facilities and rooms.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent room only improvement would be changing the toiletries (the shower jel smelt abit funny). Staff were very helpful - explained how to use the buses to get to Venice (the stop was right outside) and on the day the bus company was striking they arranged a taxi for us / informed us of the limited time the service would be running in the evening. Only thing that could of been improved / been more useful on was how to use the TV it had a screening function that we could not use / staff couldn’t help with.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    It was opened 8 days ago when we were there, and the hotel is already falling apart, the ceiling in our room is dropping, the hanger in the shower was broken, the floor and walls are dirty, and the towels giveaway fibres that stick to your skin and cloth and give me an allergy. the 36-euro breakfast was unpleasant too, the scrambled egg was dry and hard. the hotel is located in more like a bustee area me and my friend feel unsafe. not to mention the staff lyed to me on multiple matters. so far the wrost hotel experience ever had. absolutely disappointed to hilton.

    nothing

    Stayed in August 2023

Showing 1 - 25

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