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  5. Reviews of Queenwood Hotel

Reviews of Queenwood Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No 77, Street 136, Sangkat Phsar Kandal I, Daun Penh, Phnom Penh, Cambodia

#203 of 214 hotels in Phnom Penh

Guests' Choice

Review Score

Based on 82 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    8.1

  • Facilities

    6.2

  • Staff

    6.9

  • Value for money

    6.5

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy area. Staff less than friendly. The hotel is old and badly in need of updating. Air con is very noisy and not particularly good. Noisy bars across the road.

    Wifi

    Stayed in May 2024

  • Reviewed: February 16, 2024

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Roof Pool and bar closed early 5pm. Room only had internal window.

    Roof top swimming pool

    Stayed in February 2024

  • Reviewed: February 10, 2024

    5.0
    It's cheap and okay, but simple things could be fixed and maintained at little cost.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    There is no restaurant, no breakfast, rooftop bar closed, EVERY room has something wrong/poorly maintained. Hot water shower not working, aircon not working properly, TV not working properly, powerpoints broken or unusable, shower drains blocked. Every room had something wrong with it.

    The hotel is clean and rooms sizeable. Great location.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    7.0
    Clean and decent with excellent location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was not available

    Stayed in January 2024

  • Reviewed: November 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bit noisy and rundown

    Location and price

    Stayed in November 2023

  • Reviewed: September 14, 2023

    6.0
    Suitable
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No food

    Pool Larger rooms on 7th floor

    Stayed in August 2023

  • Reviewed: July 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 9 nights

    Dirty swimming Pool No Daily cleaning

    It had a lift

    Stayed in July 2023

  • Reviewed: July 23, 2023

    5.0
    Noise!!!!!
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The noise is incredible you just can't sleep deluxe room had no hot water for 6 days they did nothing about it bar girls across street scream and shout constantly till 3am people slam doors when coming in to room there are much better places to stay like residence 110 this is cheaper and out of this world

    Leaving !!!! Was the best part of the stay

    Stayed in July 2023

  • Reviewed: February 18, 2023

    6.0
    Mostly what we expected having stayed at your hotel before
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights

    I Had to clean the aircon filters again. Same last time we stayed at Queenwood. Had no coffee tea and only one cup Sheets on bed were were very worn and patched and not real clean / white.

    608 - Room great large and airy - shower good, furnishings excellent. Bed very good - one pillow good the other needed assistance from a cushion.

    Stayed in February 2023

  • Reviewed: August 10, 2022

    7.0
    Good place to stay
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Nothing

    Stayed in August 2022

  • Reviewed: July 9, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    At the time I stayed resturant was not open 😒. Pool is small

    Stayed in July 2022

  • Reviewed: February 19, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very worn short time hotel but clean and good aircon

    Good location near bars

    Stayed in February 2024

  • Reviewed: February 11, 2024

    1.0
    I will never set foot in that place again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Evertying,they allowed people to smoke in their rooms,even after being told of this.there was no breakfast,no morning newspaper,the pool table on the pool level is unysable because oof severe and old damage.the ladder to get in and out of the pool is missing.general cleanliness and maintainence do not exist.I changed room 5 minutes fter booking because water coming freely from the ac

    I liked nothing other than the location.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was too small .

    Location was ok.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    8.0
    Good experience and would book again.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooftop bar didn’t have food available

    Good location and friendly staff.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    4.0
    Very bad
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very dirty lots of bugs in the room

    Nothing

    Stayed in January 2024

  • Reviewed: January 8, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I requested to stay another night, they wanted to charge me close to what I paid for 2 nights. Gave excuse that my original booking was upgraded due to availability. Hate to see what a lesser room was. Rooftop bar/ restaurant is a joke. Never open. The 2 receptionist seem very unhappy, not friendly. Basically on a street that is all bars and prostitution so comes with the territory. Cleaning staff was friendly..

    Room and linen's were clean.

    Stayed in December 2023

  • Reviewed: November 25, 2023

    3.0
    Horroble…
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were smelly, I mean not a scent, it was full on smelly in the rooms that you could taste it, we changed the rooms and still went on. At 7 am sharp, they started some renovations… that we do not vibrated out of the bed from the drilling was a wonder.

    Not a lot…

    Stayed in November 2023

  • Reviewed: July 16, 2023

    2.0
    Very unfriendly and missleading.
    • Group
    • Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    We are a group of volunteers go out everyday to schools and poor families. The advertisement was misleading. Said they did meals and had a sky bar but where the pool was it closed at 5pm The staff were not bothered in helping us my friend and I took up 52kg of rice by hand. I asked the stagf if they had a trolly and they said no. The mext day I saw a trolley out the back. Very disappointed Never stay there again

    It was in a red light district

    Stayed in July 2023

  • Reviewed: June 15, 2023

    1.0
    Avoid at all costs! Poor staff, facilities could have been good but closed ealier then advised
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    staff, facilities , was told that there was a pool and a bar area ( rooftop bar) first night night it was closed second night we was asked to leave at 5pm even tho it was advised to stay open until 11pm

    room was okay wasn’t provided with a towel asked staff to show how the aircon worked had no response

    Stayed in June 2023

  • Reviewed: April 15, 2023

    1.0
    Not worth it unless you are old WM
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We checked out early from this hotel due to the loud noise of outside and people in corridors at night. The room was not very clean, found rat/mouse poo on ground in room, the bathroom is constantly wet due to shower hose being in middle of bathroom. No bin in bathroom so they expect you to walk your used toilet paper to bin in room. When we opened the curtains they just fell off the rack. Room smelled of smoke. In red light distract so there is creepy old white men hanging round everywhere. Bed was not comfy. Not worth even the price it is.

    Wifi was alright

    Stayed in April 2023

  • Reviewed: April 1, 2023

    1.0
    Would not recommend to anyone.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything in the room was dirty when we arrived, clearly hadn’t been cleaned or any sheets changed in between visitors. It advertises breakfast but this is not available. Red light district very near by, potentially used as a flying visit rather than accommodation.

    I liked that it was a last minute choice for us (as the hotel we had originally booked was over booked) and there were rooms available, unfortunately there was a reason for this

    Stayed in March 2023

  • Reviewed: March 7, 2023

    9.0
    Great value
    • Business trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Bit noisy

    Location great price nice room 👌

    Stayed in February 2023

  • Reviewed: March 7, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Picture on the booking.com compair with the real view not the same as what I expected. Ripout price. Bed as concrete.

    Stayed in February 2023

Showing 1 - 25

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