We were not happy about having to walk through a building site to get to and from our riad. I mean literally walk through it.. piles of rubble lined the walls of the narrow street and the wooden scaffolding above looked very precarious.. Whilst we understand they need to repair the damage done by the earthquake last year we question letting guests stay in accommodation next to these repair works. We asked to be moved to the main Riad but there was no availability.. 3 of the riads are accessed by the street with the building works referred to so we were not alone traversing the cement mixing etc!

The staff were both polite and helpful and the accommodation itself was exactly as described.. we enjoyed our traditional breakfasts in the courtyard of our riad, and Mohammed our waiter looked after us extremely well. I cannot fault the staff or the accommodation..

Stayed in May 2024

Location is a little out of the way but still felt safe, bit noisy because local neighbourhood. Not enough tables for breakfast

Breakfast was amazing. Staff helpful with directions. They gave us an phone with data meaning we could use googlemaps which was an amazing help. Room was great

Stayed in March 2024

Be aware that there are sometimes drain smells and you need to leave windows open for a while. We stayed in Lydines which is about 15 minutes walk from the other riads. There was no restaurant or bar at Lydines but this wasn't a problem because the 5 star Almaha hotel is just around the corner. Nevertheless, the hotel is well located in the Casbah and an easy walk to the main Fnaa square.

The staff were very helpful. Let them take you to meet taxis since they cannot get to the door. The breakfast was good and filling. The beds were comfortable.

Stayed in April 2024

More toilet facilities

Very traditional and clean.

Stayed in March 2024

There isn’t much to dislike

Excellently located near a convenient taxi drop off point, not something every riad can claim in the Medina. Not far from the Bahia Palace it was in easy walking distance of much to see. All the staff were friendly and very accommodating, nothing was too much trouble. From the arrival tea and cakes through to the checking out everything was done with a smile. The riad we stayed in, Firdaus, was immaculate in the public areas as well as the rooms. Peaceful, calm and relaxing. The spa was excellent offerings range of treatments and massages.

Stayed in February 2024

Our stay at Riad Bab Firdaous within the Angsana Riads collection was nothing short of perfection. The attention to detail and guest satisfaction was evident from the start. Facing an adapter hiccup upon arrival, the staff swiftly provided a solution, exemplifying their commitment to guest comfort. The thoughtful provision of a phone for the duration of our stay showcased their dedication to convenience. We indulged in a couples Hammam and massage, a truly 5-star experience leaving us thoroughly rejuvenated. The included breakfast was not only delicious but also served with impeccable hospitality. The strategic location, merely a 7-minute walk from Jma el Fna and a 5-minute walk from Bahia Palace, made exploring the surroundings effortless. With essential amenities like a taxi rank, ATM, and pharmacy within a minute's reach, the Riad Bab Firdaous ensured that every guest's needs were met seamlessly. In essence, our stay was characterized by exceptional service, luxurious amenities, and a prime location, making it a memorable and delightful experience.

Stayed in December 2023

Nothing negative.

Delightful Riad and a sanctuary from the hustle and bustle of the town. The staff were very courteous and friendly. Really liked the top roof balcony for the views and a relaxing area for a quiet time.

Stayed in October 2023

Beds were really hard - not comfortable to sleep in. One room was supposed to be a twin for the kids but they gave us 2 doubles so one had to sleep on settee ☹️

Great staff, fantastic breakfast, great location

Stayed in August 2023

Wonderfully architecture, friendly staff , who made us feel like home, exquisite food in the restaurant 😋 und one of our best massages in a lifetime at the spa. Thank you for those very nice days!

Stayed in June 2023

Dim lighting for bedtime reading but we moved a lamp so we could read.

Great location, warm welcome, copious breakfast, nicely designed rooms in an old riad.

Stayed in April 2023

limited natural light and fresh air

well maintained and decorated.

Stayed in April 2023

The excellent service started at the reception and went all the way through to the cleaning personnel

Stayed in April 2023

There was nothing we didn't like about Riad Angsana

We had a wonderful stay at Riad Angsana. It was so spacious and comfortable, The head receptionist: Mohammed was exceptionally informative and helpful. He spent quality time with us to care for all our needs. The breakfast was extremely good. The location was in the middle of the Kasbah so was local to shops and restaurants.

Stayed in March 2023

I loved the architecture of the riad, it was beautiful and felt traditional. We felt very welcomed as everyone was really nice. Location was perfect, right in the city center.

Stayed in March 2023

It’s not well isolated, we could hear all the noice form the street and other rooms

Really helpful and nice stuff, good breakfast and great location !! The room was clean, bed comfortable and there is an AC

Stayed in March 2023

Only negative thing was the water pressure in the shower, it took a long time to wash the hair. Another thing that could make it even better would be to have extension cords by the beds, we had to unplugg the bed lamps in order to charge our phone. No problem but that would have been a really great thing to have.

Super nice and helpful staff that went above and beyond. Breakfast was amazing, so fresh. We defenetly would recommend this to others.

Stayed in February 2023

Quiet and beautiful building. Absolutely excellent service. Probably the best breakfasts we have ever had.

Stayed in February 2023

We loved Angsana Riad. The room was very cozy and with extremely comfortable beds. The breakfast was delicious and we had the opportunity to try local specialties and pastries all homemade and fresh. Excellent location in the Medina. Every single person that work there was very nice and friendly. We had the chance to know Nadia, who helped us with a booking issue and solved it perfectly coming towards our request. We will and already have recommended this riad to our friends/ family because everything was smooth and really made us have a perfect weekend with our friends in Marrakech. Will be back for sure!

Stayed in January 2023

Wonderful experience staying here

Stayed in January 2023

Excellent team and great location

Stayed in January 2023

The price of the SPA is equal to those in Europe. A pity.

Although our flight was delayed until 2am, we were picked up at the airport and brought to the riad. Please remember to specify the number of people to accommodate the vehicle. Mohamed and the others were very friendly and helpful, just like Moroccan hospitality! A real Moroccan breakfast 10/10: no fake French breakfast with croissants. Everything was natural, local, of high quality, and the various crepes and breads cooked on the spot: amlou, fruits, juice, honey, olive oil, white barley soup, etc. Amine, our waiter was excellent during our stay. The cook was also excellent. A Moroccan stay with European standards.

Stayed in December 2022

the service was excellent, the staff went above and beyond to make our stay very enjoyable and stress free

Stayed in December 2022

Location cannot be reached directly by car, needs a short walking distance

Quiet, large sized room fantastic setting nice restaurant (both for breakfast and dinner) nice staff

Stayed in December 2022

Nothing, really, this is a wonderful riad!

The riad is so beautiful, and I can see that the entire riad is being designed with care. The room is also very artistic which made the exotic experience. The breakfast was good. The location was spot on, 10min to Jemaa El Fnaa, and almost at the door step of Palais Bahia. The staff was also super considerate. I want to thank the staff for the special breakfast arrangement when we said we needed to check out super early for the dessert tour. Fabulous stay!

Stayed in December 2022