Number 6, M100 Building, Tourist Street, Khoroo-1, Chingeltei District, Ulaanbaatar city, Mongolia, Chingeltei, 260636 Ulaanbaatar, Mongolia
#52 of 52 hotels in Ulaanbaatar
Guests' ChoiceBased on 68 hotel reviews
8.4Cleanliness
8.5
Comfort
8.7
Location
9.6
Facilities
8.1
Staff
9.0
Value for money
8.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 27, 2024
Ashton
United States of AmericaThe shower was very inconveniently set up, the shower head hose does not reach well and it made showering very difficult. The outlets beside the bed on both sides did not work, and there are obvious signs of aging throughout the room.
The location was great and the breakfast was very good. The room was very spacious, we were in the deluxe room and there was a small patio which was great. The hotel employee spoke no English but was very pleasant and willing to use translation apps.
Stayed in May 2024
Reviewed: May 21, 2024
Glen
United States of AmericaGreat location. Within walking distance of all of UB's sights. Very helpful people working here. Nice breakfast as well.
Stayed in May 2024
Reviewed: May 21, 2024
Michal
BelgiumMy only complaint is about the restaurant, it was supposed to be open until late, but already around 8 pm the waiter refused to serve anything.
The location couldn’t be better, it’s just a few steps away from the central square and there are many restaurants and cafes around. The room was big (a bit dated though), the bathroom very nice and the bed comfortable.
Stayed in May 2024
Reviewed: May 13, 2024
Thorsten
GermanyWindows couldn't be opened to let fresh air in, leaking shower, water needs to run a couple of minutes before it gets warm, sparse and late (starts at 8a.m.) breakfast
location couldn't be any better, small but comfy hotel, awesome wifi, generous rooms
Stayed in May 2024
Reviewed: April 15, 2024
Neil
United KingdomEverything was good
The staff are super friendly and organised various taxis for us. The breakfast in the restaurant next door was great.
Stayed in March 2024
Reviewed: March 13, 2024
Allan
United States of AmericaWe were upgraded to a deluxe roomupon our arrival, which was extremely comfortable and the hotel staff were very friendly and helpful with everything. The location makes it very convenient to explore all the main sites and the breakfast was always tasty.
Stayed in March 2024
Reviewed: March 5, 2024
Daniel
BelgiumNo breakfast before 9:00 on Sunday and not before 8:00 in the week (unless you insist very much), staff speaks little English. Avoid room 302 as window lets wind enter the room (not a good idea by freezing winter) and bathroom had water leakages. We complained and were moved to Room 402 - perfect!
Very large room, good value quality / price, very well situated in the center of the city; comfortable beds; well warm room in the harsh winter. Hot water in the bathroom (but be aware that you need to let it run and open for many minutes before hot water reaches your floor).
Stayed in February 2024
Reviewed: January 14, 2024
Carlota
CyprusSome beds were pretty stiff
Location
Stayed in October 2023
Reviewed: November 26, 2023
Daniel
Belgium1) Keep in mind that on 4th flore it takes time for hot water to get to your bathroom and be according patient as there is hot water :-) 2) Note well that price on Booking.com is agreed in USD but the hotel does not allow you to pay in USD but obliges you to pay a price in local currency at an exchange rate that is not advantageous to you of course… (so-called the one of the central bank), meaning you have to pay a double exchange rate after that (from Mongolian currency to your own currency), meaning extra extra costs! 3) do not expect breakfast before 8:00 AM.
Well located in the heart of the city, large room, calm and peaceful, comfortable bed, no noise, warm room as it should in winter, with hot water in bathroom, and multi international TV channels, and… very friendly staff!
Stayed in November 2023
Reviewed: September 17, 2023
Pam
United States of AmericaRestaurant—hrs and staff were variable without notice.
All
Stayed in June 2023
Reviewed: September 8, 2023
Cats
AustraliaOverall it was a good stay but the air conditioning was broken and did not provide an alternative solution. Housekeeping didn't give out amenities or new bottles of water and didn't wash cups. Small problems.
Location, staff and breakfast are the best things for Urgoo. Very accommodating staff who helped us book airport pickup and were very responsive. I love coffee and English breakfast.
Stayed in September 2023
Reviewed: August 31, 2023
Varidhi
ThailandThe variety of breakfast menu
Very good location close to Sukhbaatar Square.
Stayed in August 2023
Reviewed: August 30, 2023
Anton
AustraliaNo power socket near the bed. Very small drawback, but kinda annoying.
Wonderful customer service, the rooms are comfy and clean, very cozy. Lots of nice cafes and restaurants around, very close to the Square.
Stayed in August 2023
Reviewed: August 28, 2023
Nomad622
United States of AmericaThe carpets were gross, stained, and dirty.
The location is great. Can't beat it. The rooms are huge, which is a plus. The breakfast was good, especially the English breakfast.
Stayed in August 2023
Reviewed: August 27, 2023
Agnes
SingaporeThe room has a bit of an old smell. The switch for the water heater is turned off and is located at a very high position inside the shower room so we’re supposed to turn the switch on ourselves reaching it with a hanger. The toilet door inside the bathroom could not close properly so it is always opened at the basin where you’re standing when washing at the basin. Also note that the powerpoint switch for the wifi is turned off, have to turn it on yourself.
Location is near a few cafes and restaurant. Room is huge - separate living room, with bedroom slippers, hairdryer. Staff is very friendly, nice coffee and breakfast.
Stayed in August 2023
Reviewed: August 15, 2023
Iana
RussiaThe staff is very friendly and helpful. I felt comfortable and happy here.
Stayed in August 2023
Reviewed: July 30, 2023
Renee
United States of AmericaThe housekeeper needs to knock before entering a room
Excellent location, helpful English speaking staff
Stayed in July 2023
Reviewed: July 23, 2023
Neak
CambodiaOverall very satisfied 😌 with the breakfast and my 3 stays at the hotel 🏨 The front desk receptionist, NARA couldn't have been more friendly and helpful. My only negative comment would be availability of hot 🔥 water 💧 I stayed 3 times for 4 nights in total and only could have a total of TWO hot water showers 🚿 Otherwise the water was cold. Not acceptable for the price ... 😕
The breakfast had several choices and I tried 3 different ones on different stays at the hotel 🏨 between tours. You could get brekkie in your room which was 👍
Stayed in July 2023
Reviewed: July 2, 2023
Oscar
United States of AmericaProperty is a bit dated. Safe had issues and shower door did not close properly.
Location near all museums, central square and restaurants and markets. Wonderful staff that was very helpful. Rooms are suites with ample space. Breakfast was good.
Stayed in July 2023
Reviewed: June 22, 2023
Michał
PolandTidy, cosy and really large room!
Stayed in June 2023
Reviewed: June 19, 2023
Carole
Australiacentral location. great breakfast.
Stayed in May 2023
Reviewed: June 10, 2023
Carole
Australiagreat location with lovely breakfast
Stayed in June 2023
Reviewed: November 17, 2022
Jb
FranceRoom furniture could be refurbished, everything else is fine.
Location cannot be better, walking distance to the main tourist attractions. Rooms are clean, hotel is located in a quiet area.
Stayed in September 2022
Reviewed: September 26, 2022
Carlos
South KoreaMy room had a small fridge which was unplugged. I reported this to the hotel staff and the lady said that it would be fixed on the next day but it did not happen. The shower of the bathroom was not working properly and it needed some reparation. Besides this details, everything was great!
The hotel location was amazing! Just a couple of minutes away from Sukhbaatar Square. There were many restaurants around the hotel as well as museums and convenience stores. The room was spacious and well equipped! Bed was comfortable and the breakfast provided was delicious! The staff ladies were very kind and helpful! Highly recommended!
Stayed in September 2022
Showing 1 - 25
Trogir, Croatia
Seoul, South Korea
Muonio, Finland
Ingleton, UK
Richmond, New Zealand
Palanga, Lithuania
Ksamil, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content