Paseo De Miranda, 2; El Marqués, 76240 Querétaro, Mexico
#75 of 121 hotels in Querétaro
Guests' ChoiceBased on 143 hotel reviews
8.3Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.2
Staff
8.4
Value for money
8.0
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Adam
United KingdomThe pillows were the worst I have ever experienced. Small and square, your head sinks into them with any contact I asked reception if they had any alternatives, they said yes and they would replace them When this didn't happen, I asked a different receptionist if they had any alternative pillows and she looked blankly and simply said, "NO." I averaged 4.5 hours of sleep during my stay according to my watch, my usual is 7-8.
Nice pool, nice views
Stayed in May 2024
Reviewed: April 10, 2024
Maria
Mexicothe bathroom is very uncomfortable; The toilet broke during my stay. the water in the pool was cold.
Bed
Stayed in April 2024
Reviewed: April 9, 2024
Estefy
MexicoMy request of smoking preference wasn't attended
Bed and bathroom
Stayed in April 2024
Reviewed: April 7, 2024
Alan
MexicoThere is no AC
Very modern
Stayed in April 2024
Reviewed: March 30, 2024
Victor
MexicoStaff was a bit careless. Service in restaurant was too slow and no one would pick up the phone for room service. Card keys would stop working every once in a while.
Its location made it easy to travel in Querétaro without having to deal with traffic.
Stayed in March 2024
Reviewed: February 27, 2024
Navarrete
United States of AmericaBreakfast not included with stay.
Breakfast not included with the stay. Paid 300 pesos for 2 breakfast.
Stayed in February 2024
Reviewed: December 31, 2023
Perla
United States of AmericaNot heater on rooms, very cold for my little ones
Clean
Stayed in December 2023
Reviewed: December 31, 2023
Perla
United States of AmericaThey don’t have heaters and for my kids the room was cold
Clean
Stayed in December 2023
Reviewed: December 11, 2023
Reinhard
Italyswimmingpool cold and the area not heated, the sauna not working and not good maintained - to be renewed/maintained
good breakfast, logistically good positioned, clean rooms, laundry service fast
Stayed in December 2023
Reviewed: December 8, 2023
Michelle
United States of AmericaThe sauna AND steam room are both not working. I was really looking fwd to using the amenities. You can only tip cash which was frustrating when paying with a CC for room service or breakfast.
The beds are super comfy, the rooms are lovely.
Stayed in December 2023
Reviewed: November 27, 2023
Yosselin
Mexicomenu breakfast buffete
room pool
Stayed in October 2023
Reviewed: November 23, 2023
Wayne
Hong KongNo airport shuttle
Staff are very friendly and helpful
Stayed in November 2023
Reviewed: October 12, 2023
Andrea
Mexicoromm service
Stayed in October 2023
Reviewed: October 4, 2023
Dominguez
MexicoCLEAN
LOCATION
Stayed in October 2023
Reviewed: September 21, 2023
Magdalena
MexicoRoom’s bathroom have bad look and designs looked cheap and unclean.
Location
Stayed in September 2023
Reviewed: September 21, 2023
Cesar
United States of AmericaRooms with carpet makes room look uncleanliness and steps to access restroom make access unsafe by being barefoot
Building
Stayed in July 2023
Reviewed: June 26, 2023
Adolfo
MexicoNothing
It is a nice building on top of a hill. Nice view from the room, clean and confortable
Stayed in June 2023
Reviewed: February 20, 2023
María
MexicoTHE FRONT DESK STAFF
ROOM, POOL, BED, CLEANLINESS
Stayed in February 2023
Reviewed: October 15, 2022
Cassandra
United States of AmericaThe fact that there was no ventilation in the room. I wish it had at least one little window to get fresh air in the room.
Good location and beautiful view and place.
Stayed in October 2022
Reviewed: September 21, 2022
Herrera
United States of Americabathroom in lobby
pool for kids bring floaty !
Stayed in September 2022
Reviewed: September 8, 2022
Turki
Saudi Arabiawater pressure is very week. some kits are missing like hair care kit they don’t offer clothes ironing service only laundry
clean and location is good
Stayed in September 2022
Reviewed: July 4, 2022
Monica
Mexicowalls too thin. they say to have 24hr front-desk but passed midnight we tried to reach them, because guy next door was listening music too loud and singing/screaming, nobody answered. Staff was not friendly at all
clean and great location
Stayed in July 2022
Reviewed: June 29, 2022
Alma
United States of Americawe just struggle whit the location there’s nothing close like store or somthing like that
nice
Stayed in June 2022
Reviewed: June 23, 2022
Lucio
MexicoThe wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use our data plans, to complete and deliver my job. The hostess at the front desk the day we arrived seemed she had a rough day.
The pool was perfect for my little kid, I understand that you used them for people really interested in temperature contrast therapy, but my kid was excited to try the not-so-deep pool, but it was cold. Anyways he had a lot of fun in the pool and the jacuzzi.
Stayed in June 2022
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