Calle 21 No 150 x 66 y 68, 97320 Progreso, Mexico
#27 of 34 hotels in Progreso
Guests' ChoiceBased on 77 hotel reviews
7.1Cleanliness
7.4
Comfort
7.0
Location
8.7
Facilities
6.7
Staff
7.5
Value for money
6.8
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 15, 2024
Heather
CanadaFridge would have been nice.
Stayed in February 2024
Reviewed: February 11, 2024
Donald
CanadaJust a very plain small room. $80 seemed high. The small pool was in the lobby right in front of reception desk
N/A
Stayed in February 2024
Reviewed: February 6, 2024
Robert
United States of AmericaThe room was advertised at 5 nights for $35.00 a night but when we were billed through Booking.com it was $50 per night plus tax. The room was clean but basic with tepid water temp at best Had to struggle to open windows, but ac works well. The photo makes it look like it is on the beach but it is one block behind the malecon but closer an Oxxo
Check in was fast. Employees very pleasant and helpful ,room was clean. The location is ok about 6 blocks from the main street so a nice walk. It was very quiet until the weekend but it is a resort town. Fresh bedding and towels every day.
Stayed in February 2024
Reviewed: February 2, 2024
Trevor
CanadaThe firm beds plus sometimes a double bed it a queen and others it is a double. Or a queen here seems smaller. Once we upgraded we had two beds much better
The pool looked great but the weather was too cool to use it. If you can upgrade you room some beds are very firm and other rooms are better. Just ask and pay an upgrade Location if fantastic half a block the Melecon which is Amazing very well it up and safe
Stayed in February 2024
Reviewed: January 31, 2024
Katherine
CanadaExtremely basic, utilitarian room, bed was hard
Clean
Stayed in January 2024
Reviewed: January 26, 2024
Nancy
Canadaa basic room only - fairly loud hallways
shower,towels, hot water, AC
Stayed in January 2024
Reviewed: January 5, 2023
Jesse
United States of AmericaToo bad one of the beds smelled like pee and towels were not clean. Our family of four slept in same bed. We only booked one night, so we made it work. Otherwise, it would have not worked.
Location was amazing, steps from beach and near restaurants and convenience store. Private parking was great since no public spaces available in afternoon. Safe facility and staff very helpful.
Stayed in January 2023
Reviewed: October 19, 2022
Donald
MexicoBed was the hardest I have every slept on
Staf,f location,
Stayed in October 2022
Reviewed: September 5, 2022
Stephen
Mexicothe staff especially the process for parking...this one exp ruined my impression
nice
Stayed in September 2022
Reviewed: July 30, 2022
Maria
CanadaFan didn't work proprerly Was so humid, AC was difficult to manage
It was very near from the beach, clean, comfortable. Pool so clean.
Stayed in July 2022
Reviewed: July 3, 2022
Liz
MexicoNoise
Pool
Stayed in July 2022
Reviewed: May 10, 2022
Patty
United States of AmericaIt got a little noisy very early in the mornings. Staff cleaning and moving things around created big noises! Also, some parts of the room seemed dirty. But it was old molding and fixtures that were heavily stained.
Sadly, the first room I stayed in had black mold in it. They changed it immediately. The staff were exceptional! And the location was perfect!
Stayed in May 2022
Reviewed: March 26, 2022
Theresa
United States of AmericaLackìnģ comforts and luxury Bed was too firm
Location Staff Price
Stayed in February 2022
Reviewed: February 8, 2022
Bruckmoser
MexicoNot enough hooks to hang towel or other items in room. Windows....one side wouldn't open at all, the other jumped out of the track. In my room 503 headboard needed to be cleaned.
Staff, location, pool.
Stayed in February 2022
Reviewed: February 5, 2022
Gordana
United States of AmericaTowels, no chairs
No breakfast
Stayed in February 2022
Reviewed: December 28, 2021
Gerardo
MexicoThe door couldn't lock, so I spent the night just worried that someone could break in
Location is great
Stayed in December 2021
Reviewed: November 22, 2021
Melissa
SwitzerlandPretty noisy at night and the windows could hardly be opened or closed.
For the price it was really okay, very close to the beach.
Stayed in November 2021
Reviewed: November 8, 2021
Dave
United States of Americadeck staff not well informed on tourist type questions
close to beach. confortable bed, NFL on TV
Stayed in November 2021
Reviewed: July 23, 2021
Blaise
United States of AmericaThe lack of anyway to hang a towel or swim suit or a change of clothes in the bathroom. Also the lack of a toilet seat cover and hand towels.
The location and size of the room. Friendly staff.
Stayed in July 2021
Reviewed: June 13, 2021
Conrad
Mexicothe staff was great
Stayed in June 2021
Reviewed: May 2, 2024
David
CanadaBed was to small for 2 , pictures are dirty mirror
Got a tiny bed in a corner of the hotel , the doors ribrated and terrible view . We complained and asked for a room with a bigger bed and told that there wasn't any . We didn't even stay overnight, we checked out . They sent up someone to check to see if we took anything from the room , like as if we are thrives. They couldn't care less if we checked out . Later we discovered we left our phone charger in the room . We called and they said it wasn't there , which I know it was , so obviously they are the theives . I wouldn't recommend this place . It used to be a good hotel but not anymore ! Room was dirty too!
Stayed in April 2024
Reviewed: February 26, 2024
April
United States of AmericaThe price states $50, when you check in, it’s over $60. I showed them a screenshot of my reservation price & they refused to honor it. The worst bed ever! It was a mattress on a concrete slab. I have a bad back so my friend asked for 1 extra pillow for each of us. The blanket was small & thin, without a bedspread, so we asked for an extra blanket. The guy showed up with one pillow & no blanket! I told him again in Spanish. He said tomorrow, & walked out the door!
Its proximity to the beach.
Stayed in February 2024
Reviewed: January 25, 2024
Lorraine
CanadaBed was hard. Lots of noise.
Stayed in January 2024
Reviewed: December 31, 2023
Félix
MexicoNothing
The facilities were very dirty. I booked for 2 nights and we arrived around 7 pm the first night and the room was horrendous. Then they moved us to a new room and we had no option but to take it. The sheets had lots of red stains in the sheets and the shower curtain had red stains also. The floor was dirty and the bed was hard as a rock. We woke up itching. So we decided to leave the place and look for another hotel. Then we mentioned the staff that we would leave and they said that no refund for the second night would be done. After we talked with the manager she decided to refund the second night that we did not stay there. Then she came back and said that she changed her mind. She did not refunded anything after she had agreed to make the refund for the night that we did not stay there. The manager was not helpful at all. And took no responsibility for the higiene of the facilities. Very bad experience.
Stayed in December 2023
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