Every thing was great just spider webs at the window was my problem

The room was clean but not clean enough there were spider webs at de windows. Out said that clean and comfortable

Stayed in May 2024

Better tell the guests that the bottles of water here are not free. The bathroom is a bit small and there is no space to place my bathroom supplies.

I came to Utrecht to attend the academic conference, which was held at Utrecht Central. At first, I was concerned about the distance. But when I arrived here, I found the traffic was convenient. There are tram stops and bus stops near the hotel, which make my travel to the central station easy (about 13 minutes). Also, the environment of my room in the hotel is good and the people here are nice. Not bad. I recommend Bastion !!

Stayed in May 2024

Things to improve are: 1) When I arrived, the safe in the room did not work. Apparently, there was a slot for 4 AA batteries, of which 1 was missing. I had to buy batteries to replace and then it worked fine. Most probably, someone from the guests took one battery from there. Of course, the staff could not apriorily know that, but probably it is possible to check it at least periodically 2) In the shower, the drain of the water was not functioning properly, so when having strong water flow, the water gathered on the floor so that it was not possible to take shower for longer. After that, it took some time for the water to drain off 3) If would be good to arrange a kind of shelf in the shower to place shampoo/shower gel there

Good points are: 1) Nice location - quiet, close to green areas where it is great to walk around, and at the same time close to bus and tram stations, about 10-15 min on bus from city center and old touristic places 2) Good A/C in the room, works fine and is adjustable, not like sometimes when it either does not work or you cannot tune it - here it was great 3) Good and tasty breakfast 4) Polite and helpful staff 5) Really hot water and strong water flow in the shower 6) Safe in the room 7) Good internet 8) Ergonomic room with good desk to work at

Stayed in May 2024

it feels overpriced (at least for me), location is a bit far from city center (1 hour walk) or using public transport (20-30 minutes), toiletries are rather basic, the overall feeling you get is that is needs a bit more care

free private parking at the hotel (both underground parking garage and in front of hotel, secured), room is fairly comfortable, quiet neighborhood, staff is nice and helpful, breakfast (extra fee) was very good in the morning, elevator and card access even on floor (not only to room), bars downstairs

Stayed in April 2024

Everything was fine for our stay.

The hotel had ample car parking and is excellently situated on a main bus route into Utrecht with a choice of several buses, the rooms are more than adequate and there is a nice bar area.

Stayed in April 2024

The floor in the room dissipates heat very well, so walking barefoot or in socks is not very comfortable. And not many people pack slippers on a business trip. Room equipment is very spartan - capsule coffee machine, but only sugar and powdered milk available Cyclists cross the street smoothly, pedestrians are ignored by cars. But this is not the hotel fault 😊

Breakfast excellent, location convenient for transport by car or bike, on foot it is strange. The pedestrians are almost extinct species here. The hotel staff is very helpful. Room was very clean and quiet.

Stayed in April 2024

Corridors were dark. Less light and dull carpet.

The Atmosphere of the property was nice. But there is lots of room to improve. The reception and restaurant area was nice.

Stayed in March 2024

Few technical glitches. Rest was good.

Welcoming staff made us forget tiresome travel. Thank you all.

Stayed in March 2024

Colleagues saw a mouse running about the bar/restaurant floor two consecutive nights.

Convenient for my business meetings. Less so for tourists.

Stayed in March 2024

Food was average, but city prices.Same for drinks. Breakfast seemed to get recycled some days.Mice in bar/restaurant which did not bother me.

Walk to work.

Stayed in March 2024

Room could do with a little more attention to cleaning. Not bad but not great

Standard Bastion, good value and well placed

Stayed in February 2024

No nonsense kamer

Stayed in February 2024

Breakfast needs improvement as it was very few items.

Stayed in January 2024

Poor lighting in the room. The email information the hotel sent during my stay was in Dutch. Maybe they should add English to the e-mails in addition to the Dutch. Breakfast was very expensive in my opinion.

Nice stay for a short period of time The tram / bus stop to centrum is across the road. 10-15 minutes to centrum or Utrecht Centraal station.

Stayed in November 2023

Bathroom a little tired and room .ighting always a little dim

Stanadard bastion , always predictable. Good value standard facilities. Reliable

Stayed in January 2024

Room and hallways need more cleaning and refreshment

Big size room and bathroom; the restaurant is a plus.

Stayed in January 2024

comfortable bed

Stayed in November 2023

It was cold inside. WiFi doesn't work

Very friendly staff. Bed was very good

Stayed in December 2023

Cobwebs in corners and a lot of noise from the banging doors and returning guests

Location

Stayed in November 2023

- Cleanliness in the room was not on the top level (cup in the bathroom, windows, towels)

- Free parking

Stayed in November 2023

The beds need an extra pillow. As the nature of the bed is quite soft. We both woke up with bad necks. Room was dusty.

Location , staff , food were nice. The tram stop to centrum is across the road. 12 mins you are in centrum or Utrecht Centraal station.

Stayed in November 2023

Not everyone is a coffee person, some prefer tea :). The room did not have an electric kettle, really really needed that which is present in almost all hotels. It had a coffee machine which we did not use. The shower area does not have any placeholder which is weird. No place to keep your soap, shampoo or whatever you want to use.

There was water dripping from the vent when we checked in. The reception staff were very helpful and changed our room immediately. Quite a good location, very helpful staff, a good experience.

Stayed in October 2023

The hotel is quite old and the rooms would need an upgrade. For one night it is perfect but i would not like to spend my holidays there.

The hotel is ideally located. The staff was super friendly.

Stayed in October 2023

Far from the center

Two comfy beds that was all we needed Parking was also good

Stayed in September 2023