I booked a double room with my partner but we were given a twin room. Upon inquiring at reception, we were told that the hotel does not have any double rooms but only twin rooms. I find that rather difficult to believe. Would've liked to receive the room I actually booked.

The location is great and the view onto the Beestenmarkt was lovely.

Stayed in May 2024

It is quite basic

The location is great. The beds are comfortable and it was very clean.

Stayed in May 2024

Decor is shabby, like cast-offs from a yard sale. Given the historic nature of the building, I expected something more tasteful. I REALLY disliked being told check-out was 10 a.m. We planned to leave on a noon train, and so we had to walk around for more than an hour with our backpacks fully loaded. Also, didn't expect to have to let ourselves in and out even during daytime hours.

Location five minutes walk from train station, and right on the Leiden main square. Easy train access to Amsterdam and other cities. Happy to have minibar but it was set so cold it froze our strawberries. We had four windows, overlooking the square and side street. Unfortunately, they were either covered with sticky "frost" paper or ugly heavy curtains that couldn't easily be opened.

Stayed in April 2024

Floor needed vacuuming.

Really central which is the plus point for the Mayflower. On paper it seemed expensive for a 2-star hotel but having now been to Leiden I realise that everything is a little expensive there - at least compared to UK. Fairly basic accommodation, but functional. Clean linen and bathroom clean though not the prettiest I've seen. Bed comfortable and curtains effective. Lots of fast-food places, eateries and restaurants nearby including a McD's two doors down. Durk supermarket 6/7 mins walk away with great instore bakery for 40c croissants (ignore the bakery right in front of the entrance).

Stayed in April 2024

There is no elevator. It’s a bit hard if you bring big luggage with family member.

The location is superb. Very near to the Leiden Central station and to the main attraction in the city centre.

Stayed in April 2024

Some fixtures and fittings a bit tired and scruffy.

Spacious room with excellent views onto the marketplace and an opening window. Comfortable beds. Bath. kettle, coffee maker and full size fridge. Helpful staff. Useful lounge downstairs. Able to park bikes in front of the hotel. Fantastic location: very close to the station and tourist information. A large choice of restaurants very close by. Easy access to the various tourist attractions. The name of the hotel references the city's links with the Pilgrim Fathers.

Stayed in April 2024

The winding, small and numerous! steps for me were very difficult, dangerous, in fact. There are times when there’s no one to let you in. You must swipe your key after pushing a separate button. It wasn’t a problem for me because I asked for a demonstration but I met a woman “stuck” outside who couldn’t figure out the way to get in. No breakfast food on site but reception person said breakfast starts in May.

The location is excellent and the view out the window onto the courtyard square was wonderful. Close to food and canal boat tours. I appreciated all the extra cozy lights. And especially appreciated the hot water pot and tea!

Stayed in April 2024

A really nice hotel

Stayed in March 2024

Seperate beds for a couple.

Location.

Stayed in March 2024

The stairs and the bed

Location is perfect

Stayed in March 2024

Rooms are tidy and beds comfortable. Location. Would be hard to better. A good place to stay

Stayed in March 2024

Beds

Great location three single beds a little on the small side for me

Stayed in March 2024

It was a super basic hotel, but it was also advertised as such, so we got what we expected to get. Location was great, staff friendly and the people very nice. Just what we needed for two nights away with the kids.

Stayed in February 2024

The wifi cannot reach my room. I struggled to communicate because I need to get out of my room just to send and receive my messages. it was a real inconvenience especially during winter when you need to put on warm clothing and go out instead of just chilling in the room on the bed.

location was excellent. staff is hospitable and friendly. the room was spacious and I was allocated 3 beds. there is a fridge, a kettle and a tv, which meant I got to store food, make myself coffees and was entertained the whole time.

Stayed in February 2024

The lack of amenities such as an elevator, shampoo/conditioner, hairdryer, or iron/ironing board, as well as the worn-out furniture, may have detracted from the overall comfort and convenience.

The hotel is in a old building and there was no elevator to access my room. I have to climb a flat of stairs and carried my luggage without any assistance. No shampoo/conditioner or hairdryer or iron/ iron board in the room so bring your own. The bed was comfortable even though the furniture are worn out and the room very clean. Additionally, the absence of concierge services or recommendations on local activities and attractions could be disappointing for tourists seeking guidance during their stay. In my case I just needed a clean and comfortable room when visiting family there but as a tourist you may want more amenities.

Stayed in February 2024

this is rather old hotel and there is no elevator and stairs are nallow. if you need the assistance, this hote is not the choice.

the bathtub!! very difficult to find the bathtub in the hotel at Leiden. if you can walk by yourself with your luggage, this hotel locate at the center of Leiden, 5 min walk from the Leiden Central station. 1min walk to the restaurant and 24 hr small supermarket. the hotel reception close at 21:00 but my arrival was 0:00. they kindly waited for my call to open the door. Thank you!!

Stayed in January 2024

The original room I got was not cleaned, bedsheet was messy, cupboard door open as if someone was still using it. I then informed them at the registration desk and had to request another room (it was not offered by them directly).

Location was great

Stayed in February 2024

After reading the online reviews, I was a bit afraid of the bathroom condition but once I arrived I thought everything was okay. A bit old but not dirty. The curtain at the bathroom window however looked rather improvised. But overall not too bad.

It's a historical building in the middle of the town overlooking one of the many cute squares. The room was comfortable but a little old-fashioned (which I think adds to the ambiance). Very good value for money.

Stayed in December 2023

Accidentally booked 2 singles instead of a double bed

The coffee machine was great

Stayed in January 2024

Not spend much time. Only night stay.

The room was good. The location is also central to the city area. Easy access to bus and trains.

Stayed in December 2023

X

It was a nice stay

Stayed in December 2023

Excellent room

Room very perfect..,old lobby but isn't problem..closed to main station 5 minute walk and opposite old town...

Stayed in December 2023

Just two minor things. The lightning of the room was a bit awkward, with 4 different light points that had to be turned on one at a time. And even then the room was never really bright. Also I would have liked to have the chance to not exchange my towels every single day. Some hotels give the guest the chance to decide when they want to exchange their towels, and it seems like a good thing to do, I don't know.

The room was very spacious and was well equipped. Using the wi-fi was a very smooth process overall. I didn't use it but having a coffee machine with plenty of coffee seemed to me an awesome detail. The location is great.

Stayed in December 2023

No King size bed, all rooms were with multiple queen beds.

Price is cheaper.

Stayed in December 2023