Reviews of Park Plaza Utrecht This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Westplein 50, City Center, 3531 BL Utrecht, Netherlands
#24 of 45 hotels in Utrecht
Guests' ChoiceReview Score
Based on 1579 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.7
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Facilities
8.4
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Staff
8.8
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Value for money
7.9
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Free Wifi
8.6
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Reviewed: May 22, 2024
Daniel
Netherlands70 Reviews7 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Executive Twin Room
- • Stayed 1 night
The pillows were too hard for my taste.
Great location close to the centre of Utrecht. The hotel is spotless and comfortable; the staff most pleasant and helpful. Breakfast was substantial and fully satisfying.
Stayed in May 2024
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Reviewed: May 21, 2024
Kah
Singapore8 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast spread can offer more options. Bed can be firmer.
Almost everything! The details such as providing infused water at lobby, shower caps in room Staff are friendly and helpful
Stayed in May 2024
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Reviewed: May 21, 2024
John
United Kingdom18 Reviews3 helpful votes7.0“Decent hotel convenient for train and city”- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 1 night
A good functional hotel just on the edge of the city. Check in was smooth and rooms were reasonable size and comfortable. Breakfast was adequate.
Stayed in May 2024
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Reviewed: May 21, 2024
Paul
United Kingdom74 Reviews5 helpful votes7.0“Dirty carpets and speeding cyclists”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
There were lots of brown stains on the carpet in the bedroom. Lots of speeding cyclists on the bike lane outside the hotel. Saw one ambulance treating someone.
5 mins walk to the station and a wide, but expensive, breakfast selection.thete
Stayed in May 2024
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Reviewed: May 20, 2024
John
Sweden145 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Loud noise from nearby property, no toilet brush, insufficient loo paper. No safe in room
Location, own parking
Stayed in May 2024
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Reviewed: May 15, 2024
Sofia
Portugal10 Reviews3 helpful votes7.0Good- • Business trip
- • Group
- • Executive Twin Room
- • Stayed 1 night
The price for this night was too high considering that I was already in the hotel. The price for 1 night was almost the same as the price for the nights befdore.
Stayed in April 2024
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Reviewed: May 13, 2024
Martin
United Kingdom93 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing !
All good Nice Central location yet quiet peaceful stay. Big comfy bed and all the amenities we needed We will stay again Thanks
Stayed in May 2024
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Reviewed: May 12, 2024
Patricia
Australia11 Reviews1 helpful vote7.0“Convenient to rail station to visit other areas in the Netherlands.”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The area surrounding the hotel has a waste facility, every day there were people scavenging the bins to get out bottles & cans. We witnessed drug dealing almost every time as we walked past. As there is a halfway house close to the hotel. We were never threatened by the people who were clearly showing evidence of being on drugs. Waterproof mattress protectors made it very hot & uncomfortable to sleep.
Close to centraal station & shopping malls , walking distance to the historical area of Utrecht.
Stayed in May 2024
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Reviewed: May 10, 2024
Lisa
Canada5 Reviews9.0“Great location friendly staff comfortable room”- • Business trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The staff were great!
Stayed in May 2024
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Reviewed: May 10, 2024
Katinka
Ireland1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
More explanation for elderly person how to work the airconditioner!
Excellent
Stayed in May 2024
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Reviewed: May 7, 2024
Ivo
Netherlands13 Reviews7.0Good- • Business trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 2 nights
One of the lamps in my room 119 was defect. I could find hairs of other people in the bathroom and on the bed. Some of the staff were very friendly, but you also had staffmembers who seemed disinterested and bored.
I could appreciate the style of the hotel, there were also interesting books near the couches and tables where you could eat. The breakfast was really good and really liked the location.
Stayed in May 2024
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Reviewed: May 6, 2024
Lorna
United Kingdom5 Reviews9.0“Would definately stay again”- • Family with young children
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very helpful staff, easy check in , very clean Beds very comfortable Excellent location - easy to get to restaurants and bars Excellent breakfast and evening meals
Stayed in May 2024
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Reviewed: May 6, 2024
Alexandru
Romania35 Reviews5 helpful votes9.0“Great location, quiet, expensive.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
You cannot open the windows. You can only cool down room using AC, which for me is not so comfortable, as it is not so fresh air. Also, you can only heat room using a heater that was not working. The bathroom toilet brush was missing.
Great location, quiet hotel.
Stayed in May 2024
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Reviewed: May 5, 2024
Jane
United Kingdom25 Reviews1 helpful vote7.0“Great location. Lovely staff and great gin and tonics”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Didn’t clean or change cups only made bed when room cleaning requested.
Location. Bar. Bed
Stayed in May 2024
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Reviewed: May 4, 2024
Clarence
Malaysia34 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The overhead light in the room wasn't working. It was very dark near the doorway. The glass partition in the shower doesn't have a door, making the entire bathroom very wet after shower.
Breakfast options and friendly staff
Stayed in May 2024
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Reviewed: May 4, 2024
Ioannis
Greece16 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Need better cleaning.
Location and parking but cost 25 per night.
Stayed in May 2024
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Reviewed: May 3, 2024
Tim
Ireland35 Reviews6 helpful votes9.0“Great initial greeting at reception, good breakfast, very central location.”- • Leisure trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
No dislike.
Comfortable, bright, modern.
Stayed in May 2024
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Reviewed: May 1, 2024
Osman
Turkey15 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
In the hotel, there is a wooden furniture mounted on the wall, right above where you put your suitcase. Unfortunately, in the morning, I hit my head on that furniture and we had to go to the health center. There was no healthcare worker or infirmary at the hotel. Also, the lobby of the hotel is quite small and narrow.
The hotel is located in a central location, very close to Utrecht Train Station and the city center. The rooms are large, clean and the staff is welcoming. I can say that it offers many things expected from a corporate hotel.
Stayed in April 2024
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Reviewed: May 1, 2024
Stuart
United Kingdom15 Reviews2 helpful votes9.0“Good practical hotel”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
As i said - more complete cleaning
Room was very good - except the safe was out of reach! Good breakfast, Cleaning staff were limited in what they did on a day to day basis - eg, mugs were not washed, tea etc not replenished. The third day clean was fine. Location good - access to station very good, easy walk into centre.
Stayed in May 2024
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Reviewed: April 28, 2024
Gianluca
Italy7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Executive Family Room (2 adults + 2 children)
- • Stayed 4 nights
- • Submitted from a mobile device
I think that the price is still little bit overrated
Nice location, good for families
Stayed in April 2024
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Reviewed: April 28, 2024
Mary
United Kingdom6 Reviews7.0“Very convenient and good quality hotel. Excellent value for money. Great to have a bar on site.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
Nothing. It was all great!
Pleasant hotel. 5 minutes walk from Utrecht Centraal Station and 10 minutes walk to the historic City Centre. Excellent sound proofing. Good breakfast and helpful staff.
Stayed in April 2024
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Reviewed: April 28, 2024
Michelle
Belgium10 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
/
The room was really good and spacious.
Stayed in March 2024
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Reviewed: April 25, 2024
Stephen
United Kingdom55 Reviews3 helpful votes8.0“Excellent location.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
Parking was an additional 25 euros a day. Housekeeping replaced our towels when we asked them not to and didn't replenish the coffee and tea.
Very close to the city centre and lots of restaurants. For those travelling by train the station is right next door. The restaurant in the hotel was excellent and the breakfasts were very good.
Stayed in April 2024
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Reviewed: April 24, 2024
Panagiota
Greece8 Reviews9.0“A very comfortable stay”- • Leisure trip
- • Family with young children
- • Executive Family Room (2 adults + 2 children)
- • Stayed 5 nights
- • Submitted from a mobile device
Everything was perfect. They gave us breakfast for free. It is next to the train station. The rooms are clean, comfortable, nicely decorated, and provide anything you need. All the staff were really kind and helpful.
Stayed in April 2024
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