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Reviews of Chateau Backpackers & Motels

8-10 Cron Street, 7856 Franz Josef, New Zealand

#30 of 33 hotels in Franz Josef

Guests' Choice

Review Score

Based on 751 hostel reviews

8.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    9.3

  • Value for money

    8.6

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maze of buildings was quirky to get around, social area/kitchen was a good size and layout, n quality soup on the stove

    Stayed in April 2024

  • Reviewed: May 20, 2024

    7.0
    Overall -- good.
    • Leisure trip
    • Group
    • Family Room with Private Bathroom
    • Stayed 2 nights

    Location is good, convenient. Room similar to picture in advertise. Free evening soup & breakfast supplied, simple and good.

    Stayed in April 2024

  • Reviewed: May 15, 2024

    9.0
    Love spot and value for money for a family on a budget. Friendly and helpful staff. Warm room.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    Some facilities could be better maintained eg. The spa tub water did not look very clean, the pool table could do with more cues and resurface and the kitchen tea towels need replacing.

    The location and staff were great and it was good value for money.

    Stayed in April 2024

  • Reviewed: May 7, 2024

    9.0
    Great room, lovely staff and lots of perks
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great set up, lovely staff and some free meals provided. Great facilities. Very accommodating, really enjoyed my stay

    Stayed in May 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 2 nights

    The wifi was very poor but phone reception is good so not a huge issue

    Good qwerky hostel in a good location. A little dated perhaps but good character and nice staff. Would recommend for a few nights for sure.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    9.0
    Almost perfect!!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some kitchen utensils should be replaced, like pans and tea towels, normal because of the use but they should be renovated. And the hot water tub was not as clean as it should be.

    Everything was fine, kitchen and common areas are cozy and comfortable. Location is perfect. Good vibes, good pancacjes for breakfast.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    Soup and breakfast did not meet expectations. We chuckled and carried on.

    Good location. Comfortable.

    Stayed in February 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was not very clean

    Very nice and helpful staff. The breakfast was good. Location is really good

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Included breakfast and the gym.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Must stay if you're on a budget
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Awesome breakfast that I would recommend to all travelers. free waffles just don't mess it up.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 3 nights

    Some spider webs in the room; but it didn't ruin my staying experience. Still recommended!!!

    Great place when having a few days off in Franz Josef; free and great breakfast; friendly and responsive staff

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 1 night

    Chris the hostel manager provided free tasty soup in the evenings & free breakfast consisting of cereals, toast, waffles, yoghurt etc. in the mornings. The room we had was cozy but smelt a bit musty. The beds were very comfortable.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nice breakfast in morning and soup at night too. Friendly and helpful staff. Good atmosphere. Great place to stay.

    Stayed in February 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of free things like soup More than one kitchen to cook your food Spa and gym rooms are available Nice location in Franz Josef Lovely outside area

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Main building was drafty and not warm. Bedroom was very dated, nowhere to hang a towel.

    Good atmosphere, big kitchen, lots of sitting areas, free breakfast. Heater in bedroom.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Nice location and atmosphere
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have been more modern , needs updating

    Location

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Comfortable stay at this family friendly backpackers with free breakfast as an added bonus
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is old and in need of some TLC but staff make the best of it. Some of the old furniture and decor style inevitably makes it hard to maintain and clean.

    Our family room was very clean and beds were comfortable. Fridge in room and free coffee and tea. Kids enjoyed communal areas. Husband enjoyed using the weights. Kids loved making their own free waffles in the normal.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Private Bathroom
    • Stayed 2 nights

    Would have been nice to have insect mesh on the windows since there was no AC and no ventilation if windows were closed. Locks on the doors were finicky but pretty safe in NZ anyway. Place is due for an upgrade

    Nice carb breakfast provided and you can cook your own meals, walking distance to restaurants and a hike nearby. Soup was ok. Sofa provided in the queen room next to the radiator

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    We had a pleasant stay at Chateau Backpackers and Motels. It suited our needs and staff was helpful.
    • Leisure trip
    • Couple
    • Standard Double Room with Private Bathroom
    • Stayed 3 nights

    The place felt a little run down and was geared more towards backpackers. It was fine for our needs but it did feel like ti could use a bit of an upgrade.

    Location was very central. Staff, especially the manager Chris, were helpful with local advice. The value was good.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed in a private studio and it was really quite fabulous. Nice and warm, comfortable bed, great facilities.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathrooms could get quite damp with rainy weather. Also I was unable to pay in advance and hostel charged a large surcharge via card. More hooks for hanging clothing/bags and storage in rooms would be good!

    Exceeded my expectations! Beds were super comfy, private room was very spacious and quite clean, useful to have a kitchenette, plenty of hot water and no issues with shower pressure. Did not try the free brekky.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Comfortable, good value for money, good location.
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 2 nights

    All good

    Good value for money. Issue with shower was attended to straightaway; well done.

    Stayed in February 2024

  • Reviewed: March 5, 2024

    7.0
    Good value for it’s location, good interactions with other travellers.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s a dump smell in the room, stains on mattress of bunkbed visible when sleeping on lower bunk.

    The breakfast and view of snow mountain.

    Stayed in February 2024

  • Reviewed: March 4, 2024

    8.0
    Friendly residence in optimal location
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    No downsides, they do an excellent job there.

    We had an apartment with our own bathroom and kitchenette. The furniture was simple but comfortable, it included a sofa, table and chairs. The bed was good. There was enough space for suitcases and other stuff. Outside there was a wooden deck, also with table and chairs, where we spent the evenings. As this is a backpacker's residence, there are a lot of opportunities to chat with other people from various origins, which we enjoyed, too. The residence is located in a quiet road, but at close walking distance to a supermarket, bars and restaurants. Very nice, as we didn't need the car there. Further, the offices for heli or plane excursions are in walking distance, too. The breakfast included waffels, toast, honey, jam, coffee, tea and good company. There was also a free soup in the evening, but that does actually not deserve special mentioning. The staff was very friendly and helpful. Check-in was very fast and uncomplicated. If one is willing to make an experience slightly different from the standard motel/cottage stays, then we (50+ and 60+) can warmly recommend this backpacker's residence!

    Stayed in February 2024

Showing 1 - 25

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