Calle Tambo de Montero 219-A, Cusco City Centre, Cusco, Peru
#158 of 283 hotels in Cusco
Guests' ChoiceBased on 28 hostel reviews
8.4Cleanliness
8.8
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
9.2
Value for money
8.8
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: February 25, 2023
Richard
CanadaHad multiple issues getting hot water (three separate days). Needed to communicate with staff to give them advance notice of when we would need it, but struggled to understand the details because of our own Spanish deficiencies.
Very quiet, great view out over the city, friendly staff, decent breakfast with very flexible hours, very secure, has bag storage, spotlessly clean and they are willing to clean your room every day if desired
Stayed in February 2023
Reviewed: September 16, 2022
Maria
IrelandThe room was small, the wifi was very very slow, there was an added cost for using the heater - we felt we needed this as the windows were not sealed properly and nights in Cusco start to get cold this time of year.
The garden is nice and the staff were friendly and provided coca tea on arrival
Stayed in September 2022
Reviewed: August 30, 2022
Werner
IrelandBreakfast could be done better (eggs and pancakes would be a great addition)
Yard, privacy, rooms, friendliness of staff
Stayed in July 2022
Reviewed: August 16, 2022
Sophie
BelgiumNot extremely bad, but it is true that some rooms are very cold. Investment in some more heavy blankets would be a good idea i think. Also breakfast could have some more bread. But it was ok, considering the price of the hotel.
The perfect Cusco-hotel for us. Bumped into this one accidently and we really loved it here. The kindest staff of all Peru, and a very nice place to stay.
Stayed in August 2022
Reviewed: July 5, 2022
Sauliuxx
LithuaniaBeware rooms in a basement, no sunlight, very cold. Possibble to rent a heater, but this is 15 Soles per day. Paper thick walls, you hear everything neightbours do and say.
We were given room immediately after came, on 6 am, plus for that. Quiet place. Breakfast was small but tasty, good view to the city from breakfast room. Free locker room.
Stayed in June 2022
Reviewed: June 29, 2022
Sidney
VenezuelaNo TV and pour breakfast
Location
Stayed in June 2022
Reviewed: June 28, 2022
Jesus
PeruI’m Cusco you need a heating
close to the central plaza,
Stayed in June 2022
Reviewed: June 27, 2022
Sidney
VenezuelaNo TV
Everything
Stayed in June 2022
Reviewed: June 24, 2022
Daniele07528
ItalyYou don't have the keys to the main door and it's always locked. Staff are generally available to let you in/out but sometimes you might need to wait a bit.
Good place and cozy rooms. Friendly staff
Stayed in May 2022
Reviewed: June 14, 2022
Patricio
Chiledifficult credit card paying and the rooms were cold
the location and staff
Stayed in June 2022
Reviewed: June 4, 2022
Jessica
United States of AmericaI loved my stay at Wake up hostel. The included breakfast was great. The owner, Leo was incredibly helpful with letting me store luggage for free, and calling taxis when I needed to get to the bus stop. Super friendly staff. Everyone remembered my name and I booked multiple times while traveling through Cusco would book again
Stayed in May 2022
Reviewed: December 10, 2023
Olivia
CanadaStaff (one lady we encountered the whole stay) were remarkably unhelpful and not accommodating. Provided a very bad customer experience. No hot water in the shower.
Facilities were clean. Location is close to central area.
Stayed in December 2023
Reviewed: July 11, 2022
Micheál
IrelandThe showers are the best I've had in Peru. Staff are really nice and gave me maté de coca on arrival to help with altitude. This is usually available in the reception area when you come in. Great location, 5 minutes from Plaza de Armas. Highly recommend staying here.
Stayed in July 2022
Reviewed: July 5, 2022
A
France---
Very good location, very clean, beautiful view , hot water ! A special thank to Americano that was allways serviable and smiling !!! thanks to Leo too for his patience and helpfulness :) I spend 9 nights in this hostel, i enjoy it.
Stayed in June 2022
Reviewed: June 21, 2022
Eliza
MexicoVery nice staff and location
Stayed in May 2022
Reviewed: May 30, 2022
Idan
IsraelThe staff didn't talk english, and didn't stay at the reception we had to wait outside a few times and they didn't get a credit card. The room was cold with thin windows and the breakfast was poor
The view
Stayed in May 2022
Reviewed: May 7, 2022
Christophe0118
CanadaBreakfast service was not very efficient, take one tray and bring everything at once instead of doing 3 trips at every table. Make a self service tea and coffee station with real brewed coffee.
Great location, close enough to the centre but far enough for quiet days, the courtyard is a nice bonus. Most importantly Kathy and her staff are excellent and a great source of knowledge about what to do and how to get to sites, organize tours...etc.....
Stayed in April 2022
Reviewed: April 21, 2022
Sarah
FranceThe room was nice and cosy. And the Hostel is so pretty. You get juice, yogurt and cereals but also coffee or tea and bread with butter, marmelade and fried eggs for breakfast.
Stayed in April 2022
Reviewed: February 5, 2023
Wai
Hong KongThere are no comments available for this review
Stayed in February 2023
Reviewed: October 14, 2022
Shaked
IsraelThere are no comments available for this review
Stayed in October 2022
Reviewed: August 2, 2022
Andreas
GermanyThere are no comments available for this review
Stayed in July 2022
Reviewed: June 15, 2022
Xbram
NetherlandsThere are no comments available for this review
Stayed in June 2022
Reviewed: March 4, 2024
Josemanuelmontes
PeruThere are no comments available for this review
Stayed in December 2023
Reviewed: December 22, 2022
Vera
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Showing 1 - 25
Dubrovnik, Croatia
Neustrelitz, Germany
Tarifa, Spain
Rome, Italy
Offagna, Italy
Salta, Argentina
Arrach, Germany
Dongshan, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content