1026 A. Arnaiz Avenue, Makati, Makati, 1200 Manila, Philippines
#333 of 517 hotels in Manila
Guests' ChoiceBased on 218 hotel reviews
6.9Cleanliness
7.2
Comfort
7.3
Location
8.7
Facilities
6.7
Staff
8.1
Value for money
7.3
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Carla
PhilippinesToo many on-the-job trainees (OJTs) at the FO and dining areas. The OJTs need more briefing as they could not immediately respond to questions. For instance, they need to consult regular staff to know replies to each inquiry at the breakfast area and also at the FO.
Breakfast was ok for its price. Location is fine if conducting business close to Glorietta area. Concierge service is excellent.
Stayed in May 2024
Reviewed: April 24, 2024
Nida
AustraliaThe accessibility
Stayed in March 2024
Reviewed: April 2, 2024
David
United States of AmericaNot anything really, managed expectations of course, it ain’t the Ritz but its a lot nicer than the usual cookie cutter transit hotels.
Great location and good value. Convenient for shopping and the airport.
Stayed in January 2024
Reviewed: March 8, 2024
Uraiwan
ThailandBreakfast
Hotel location is good, but didn't have toiletries in the room, slipper, breakfast no good no varialty food,
Stayed in March 2024
Reviewed: March 3, 2024
Hanna
PhilippinesIt was fine
Clean and accessible to major malls
Stayed in January 2024
Reviewed: February 25, 2024
Jean
United States of AmericaNo place to meet up with friends, Didn't allow us to use the restaurant space as it was only for breakfast purposes.
Location
Stayed in February 2024
Reviewed: February 16, 2024
Kanielle
GuamRoom
Staff
Stayed in February 2024
Reviewed: February 13, 2024
Armi
AustraliaI once had to request for the room to be made up
Value for money is very good
Stayed in February 2024
Reviewed: February 9, 2024
Mike
PhilippinesBathroom and bedroom ammenities were lacking. I had to request for slippers when it was stated that they are provided. There is no facial tissue in the bathroom.
I actually booked the hotel to be nearest SM because I need to meet someone.
Stayed in February 2024
Reviewed: January 8, 2024
Ronald
QatarThe toilet & bath needs a lot of repair, flush didn't work, the sink gets clogged. You get immediate response from the maintenance so it wasn't really that bad. Report to them if you need help.
If you're looking for a place to sleep, I think Crown Regency will suffice your needs of rest.
Stayed in December 2023
Reviewed: December 26, 2023
Cbaluyut
GuamA/C in the room took time to cool the room.
Breakfast buffet was just right.
Stayed in December 2023
Reviewed: December 12, 2023
Cbaluyut
GuamThere were some roaches in the room.
The hotel had parking and is conveniently close to many restaurants and shopping venues.
Stayed in October 2023
Reviewed: November 10, 2023
Dizon
MalaysiaAll good
Cool hotel.
Stayed in November 2023
Reviewed: October 29, 2023
Gerardo
PhilippinesNo in house amenities, flooring was not balanced or fixed properly
cozy place to stay
Stayed in October 2023
Reviewed: October 10, 2023
Andrew
AustraliaElevator smelled like mould. Bit disappointing breakfast, was minimal and not many western options.
Perfect location close to malls for shopping.
Stayed in July 2023
Reviewed: August 16, 2023
David
United States of AmericaFor Makati the hotel is a very good value although it is getting more expensive now. Still the location is perfect! Very accessible to the airport and with two of the premier malls within reasonable walking distance. Breakfast is a little skimpy but with so many choices right across the street book without and go explore.
Stayed in August 2023
Reviewed: May 13, 2023
Easter
Philippineslocation can’t be beat
Stayed in April 2023
Reviewed: May 1, 2023
Easter
Philippineslocation
Stayed in April 2023
Reviewed: April 13, 2023
Stephen
AustraliaThe safe wasn't properly attached.
The location was excellent. Walking distance to Green Square and shops. Not too far from the airport.
Stayed in March 2023
Reviewed: March 30, 2023
Elaine
Qatarthey don’t provide toiletries unless you will call and ask them. they will not allow early check in, I always stayed here since 2012. they will not give any consideration.
the location is great
Stayed in March 2023
Reviewed: March 30, 2023
Elaine
Qatarthey don’t provide toiletries unless you will call and ask them. they will not allow early check in, I always stayed here since 2012. they will not give any consideration. overall all stay is great.
the location is great.
Stayed in March 2023
Reviewed: February 28, 2023
Rowena
AustraliaSlow service we kept calling them for basics like toilet paper and it took so long for it to arrive. it wasn’t just toilet paper they ran out of bottled water and again long wait times for filtered water to get to our room. My bottle of Marc Jacobs perfume went missing and we didn’t have room service or room cleaning when this happened. I didn’t report it then because I did not want the staff to get into trouble because they are already poorly paid and they were accommodating.
location close to the mall
Stayed in February 2023
Reviewed: February 16, 2023
Jelissa
Philippinessmall room
location is very convenient to malls
Stayed in February 2023
Reviewed: February 10, 2023
Rosaminda
United States of AmericaThe location is close to all shopping malls..
Stayed in February 2023
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