Queens Road, Redemptorist Plaza, Barangay Camputhaw, 6000 Cebu City, Philippines
#64 of 167 hotels in Cebu City
Guests' ChoiceBased on 42 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
9.2
Value for money
8.1
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: February 9, 2024
Geoff
AustraliaAs per my most previous stay I mentioned that WIFI passwords didn't work. I did this basically to make them aware of it and rectify it for future guests. But I was told again to try another router which made it incredibly slow - up to 5 minutes to load a web page. Once again, a simple press of a button didn't work with turning on the TV - the result was only four blurry channels. And the fridge in my room was really warm. The temperature dial looked to be broken and just freely spun around. You can see they are cutting costs with paper cups for coffee. In all, it's a basic hotel and in my opinion only one to use for a night or two and probably overpriced for what you get. To be honest, I'll probably look at other options next time I return to Cebu City.
Well I reviewed this hotel a little under a week ago from my previous brief stay and once again, I must say the highlight were the ladies on reception and the friendly staff. The location is handy to everything.
Stayed in February 2024
Reviewed: February 4, 2024
Geoff
AustraliaWell the TV didn't work (all the channels were fuzzy) and with a really late check-in and a one night stay it didn't really matter. Then again, most hotels now have two remotes and there's always an issue. It's not like to old days of pressing a button and a picture appears. The wifi didn't connect, but all it took was a call to the desk and the young lady told me to try a router for another floor, which then worked. Albeit, the wifi was a bit slow.
Really friendly front desk staff and generally in a good location. A good hotel for brief stays or while in transit in Cebu. The rooms aren't huge, but it's not as if it's a resort or a hotel with a pool and one in which to relax or holiday in.
Stayed in February 2024
Reviewed: June 29, 2023
Viv
AustraliaWifi was intermittent was a nuisance.
Clean rooms, friendly staff.
Stayed in June 2023
Reviewed: June 25, 2023
Lance
New ZealandMore than adequate for my needs.
Great breakfast, service and choice of food outstanding. Anything apparently lacking was quickly addressed with a smile.
Stayed in June 2023
Reviewed: June 20, 2023
Govin
SingaporeThere was a students' seminar the weekend I was in town and the students were noisy and boisterous. Some were knocking on the door and running away. Thankfully, the staff changed my room when I reported this
Staff, location, room size
Stayed in May 2023
Reviewed: May 27, 2023
Mary
United States of AmericaBreakfast spread
The staff/service and location
Stayed in May 2023
Reviewed: April 30, 2023
Ranilyn
Philippinesthere was no doorbell, keycard rundown
the location is very good
Stayed in April 2023
Reviewed: April 24, 2023
Norberto
United Arab EmiratesDuring ny stay there was an unlimited free snacks
Stayed in April 2023
Reviewed: April 7, 2023
Bob
AustraliaThe quality of the surroundes .
Stayed in March 2023
Reviewed: December 2, 2022
Peter
United KingdomHouse-keeping staff and reception are friendly but not very efficient as when requested to clean my room, it took two and a half hours to commence this simple request. Mosquito sliding door broken, minor leak from underneath wash basin and cool showers on some days but I did not bother reporting these defects as I didn’t want to waste my efforts as I knew these would not be rectified promotly. Noisy traffic and road repairs operating when seated in the balcony.
Comfortable room with effective A/C. Set Menu for breakfast has improved since my last review as I explicitly told staff what I wanted. Quiet room with all room doors closed. Large safety deposit box in bedroom.
Stayed in December 2022
Reviewed: July 23, 2022
Imarl13
PhilippinesThey need to check the leaks in the toilet at Room 307. The door at Room 303 is defective since it cannot read the card key. The AC at the EDNA function room needs maintenance service because it is noisy. I hope they also improve their PA system (microphones) and most of all WIFI is unstable.. they need to upgrade.
I like their Filipino breakfast buffet selection, it is complete and generous. Love the crispy bacon and adobo! There were also fruits, breads, jams too. What I like most is the friendly and attentive service of the staff. Ready to help specially during our workshop at EDNA function room.
Stayed in July 2022
Reviewed: July 4, 2022
Jionisio
United Arab EmiratesToilet
Food and staffs
Stayed in June 2022
Reviewed: July 31, 2023
Louise
DenmarkDidn’t get the room we booked on Booking.com. And they didn’t have it available when we got there. The breakfast was very unlimited. You could chose between pancakes or eggs. Could have more options. The rooms was old. So the overall feeling is that it doesn’t look clean. It needs a renovation.
The staff compensated for the wrong booking by helping us with a taxi to the bus stations. very friendly.
Stayed in July 2023
Reviewed: May 19, 2023
Angelina
United KingdomThe cleanliness needs improvement, especially bathroom area, tap and sink - it drained very slow. When we open our window curtain there's nothing to see but pipes and another window - it is just an awful sight. Bug crawling.
We did not have breakfast in the hotel - so not applicable. Location is perfect for me because it is next door to the Redemptorist Church. When I booked I searched for a hotel nearest to this church.
Stayed in May 2023
Reviewed: April 6, 2023
Hamdi
Tunisiathnx you best hotel
Stayed in April 2023
Reviewed: November 19, 2022
Peter
United KingdomSliding door to balcony was difficult to open and close. Reported to reception but no corrective action taken. A/C gave me nasal/sinus symptoms. Noisy traffic on street when sitting on the balcony.
Buffet breakfast was available on previous stay but was now discontinued and replaced by an inadequate 'Set Menu'. Good sized balcony but needs cleaning and renovation.
Stayed in November 2022
Reviewed: July 8, 2022
Peter
AustraliaNo hot water. Had cold shower every day. Complained they said it just the way it is.
Staff ok
Stayed in July 2022
Reviewed: October 17, 2023
Tisay
PhilippinesThere are no comments available for this review
Stayed in July 2023
Reviewed: August 7, 2023
Michael
PhilippinesThere are no comments available for this review
Stayed in August 2023
Reviewed: March 20, 2023
Argie
PhilippinesThere are no comments available for this review
Stayed in March 2023
Reviewed: November 6, 2022
Peter
United KingdomThere are no comments available for this review
Stayed in November 2022
Reviewed: August 22, 2022
Danica
PhilippinesThere are no comments available for this review
Stayed in July 2022
Reviewed: August 15, 2022
Shanicul
PhilippinesThere are no comments available for this review
Stayed in June 2022
Reviewed: August 11, 2022
Mary
IcelandThere are no comments available for this review
Stayed in August 2022
Showing 1 - 25
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