Plotnikov Pereulok 12, Khamovniki, 119002 Moscow, Russia
#123 of 464 hotels in Moscow
Guests' ChoiceBased on 49 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.0
Value for money
8.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: January 24, 2022
Rebecca
United KingdomThe staff and service was outstanding. The rooms where spotless and warm. would really recommend this fantastic hotel
Stayed in January 2022
Reviewed: January 2, 2022
Rick
United States of AmericaThe property is very close to Arbat street and a 10-15 minute walk to the metro station. The hotel is very nice and the rooms are very spacious, and were made up every day. The staff even accommodated a flower delivery on January 30, so my three girls would have their New Years flowers early on New Year’s Eve. The only real complaint I have is that on January 1, despite extending breakfast hours until 12:30, when we came down for breakfast, the tables had not been bused, there was very little to eat on the buffet tables, no juices, no coffee, no hot water for tea, not even clean plates. Yes, the hotel staff jumped on the situation right away, but only after many people complained and some threatened to go have breakfast elsewhere and bring their receipts for reimbursement. Would I stay at the Arbat Hotel again? Yes. Will I pay extra to have breakfast included in my rate? Absolutely no.
Stayed in January 2022
Reviewed: November 15, 2021
Xenia
United KingdomRooms on the third floor were out of the 1950s
Central location and great value for money
Stayed in August 2021
Reviewed: October 28, 2021
Irina
United States of AmericaJust a coffee maker in the room
I liked everything, but it would be great to have a coffee maker in the room
Stayed in October 2021
Reviewed: October 24, 2021
Xenia
United KingdomExcellent location, duty Manager Alexander is a very helpful and efficient member of staff. Rooms are cleaned well and help is always on hand
Stayed in October 2021
Reviewed: October 9, 2021
Yelena
KazakhstanEverything was great. Would recommend to stay if in Moscow.
The hotel was very nice, I would say above 3*. We booked a superior room, which was quite spacious, clean, nicely decorated and warm. A nice view to the MFA building. Location is also great, very close to old Arbat yet in a quiet area. Breakfast was good and till 11am, which is not always the case. The hotel itself is quite old but very well maintained and super clean. Staff was really friendly. And there was a water dispenser on the floor, where you can get hot and cold water as needed.
Stayed in September 2021
Reviewed: September 26, 2021
Sergey
RussiaThe exterior and interior look obsolete, but they are in very good condition, the hotel is comfortable. There are multiple tourist sights nearby, the nearest metro station is in 5 minutes of walking, there is a parking of rental electric scooters near the entrance. The room is specious, quiet, has all the amenities that you need during a trip. I stayed alone, I booked a room with a double bed, but I’ve got a room with 2 single-person beds. The beds were spacious so it wasn’t an issue to me.
Stayed in August 2021
Reviewed: September 14, 2021
Anzhela
United KingdomNothing
Location
Stayed in August 2021
Reviewed: August 30, 2021
Ioannis
United KingdomThe entrance is aged but classy nevertheless. The elevator takes time if you are in a hurry. These are not real negatives but the only slightly annoying things that I can think of.
Very nice superior room, certainly did not feel like 3 star but more like 4! The location is super convenient too and a short walk from Arbat and Kropotkinskaya! Lovely staff who speak English and good breakfast while the water bottles in the room get replenished daily! For this price, I would not look to stay anywhere else in Moscow!
Stayed in August 2021
Reviewed: August 22, 2021
Victoria
ThailandHad to go downtown to the bar to get wine glasses. Bar tender isn’t really nice
Very nice and helpful staff Can leave you luggage in a storage room for free bf or after check in/out Decent breakfast (more or less the same every day) Ungraded my room for free because of my birthday Fantastic view
Stayed in August 2021
Reviewed: August 16, 2021
Boris
JapanLaundry service is very expensive.
Stayed in August 2021
Reviewed: July 20, 2021
Shihab
GermanyThe ventilation system is difficult to control
Very good professional staff
Stayed in July 2021
Reviewed: January 11, 2022
Ricky
United Kingdoma little dated, and no dedicated shower just bath shower
clean, warm, excellent mattresses and pillows on beds, friendly and good location to central Moscow
Stayed in January 2022
Reviewed: December 17, 2021
Talatbek
KyrgyzstanFacilities, poor breakfast
Location is great
Stayed in December 2021
Reviewed: October 14, 2021
Talatbek
KyrgyzstanComfort
Location
Stayed in October 2021
Reviewed: September 2, 2021
Milan
Croatiabreakfast and its service is far below the hotel level
Stayed in September 2021
Reviewed: August 30, 2021
Abdulrahman
Saudi ArabiaThe service
The reception team
Stayed in August 2021
Reviewed: July 24, 2021
Talatbek
KyrgyzstanPoor facilities
Location only
Stayed in July 2021
Reviewed: August 25, 2021
Anonymous
GreeceAs everyone in Russia they don’t speak English
Excellent location, everything is close to you and you can go on foot in few minutes . The room is very comfortable and clean . Everyday they give you a bottle of water . Rooms from the right side have perfect view. I will definitely recommend it !
Stayed in August 2021
Reviewed: March 19, 2022
Tatiana
RussiaThere are no comments available for this review
Stayed in March 2022
Reviewed: March 19, 2022
Tatiana
RussiaThere are no comments available for this review
Stayed in March 2022
Reviewed: March 16, 2022
Ilham
AzerbaijanThere are no comments available for this review
Stayed in January 2022
Reviewed: February 14, 2022
Bruno
BrazilThere are no comments available for this review
Stayed in February 2022
Reviewed: December 25, 2021
Timour
LebanonThere are no comments available for this review
Stayed in December 2021
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