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  4. Reviews of Hotel Royal Queens

Reviews of Hotel Royal Queens This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12, Queen Street, Victoria, 188553 Singapore, Singapore

#223 of 478 hotels in Singapore

Guests' Choice

Review Score

Based on 2108 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    7.4

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Showing 1 - 25

  • Reviewed: May 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice staff. Clean rooms.

    Stayed in April 2024

  • Reviewed: May 16, 2024

    8.0
    Good location, everything is up to standard with friendly staff.
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 3 nights

    Room rate is a bit expensive, though I know that hotel accommodation of Singapore won't be cheap.

    The location is superb, just 2-minute walk to the Bras Basah MRT station, and in close proximity to some tourist attractions. Everything of the hotel is up to standard with friendly staff.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Always check for maintenance/construction work
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Planned electrical maintenance was not communicated in advance so no power including lifts and aircon all afternoon, real pain. Wouldn't have stayed there this time if we had known.

    Location. Breakfast. OK value with genius discount as Singapore is expensive.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights

    nothing

    5 min walk to MRT

    Stayed in April 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was really pricey. Receptionist could be bit more friendly in communication.

    Breakfast was good. Room size and facilities were also good. Location was ok.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    7.0
    Clean simple property, with friendly staff, don’t expect anything amazing. Close-ish to town and transport. Budget.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean simple property, with friendly staff, don’t expect anything amazing. Close-ish to town and transport. Budget.

    Stayed in April 2024

  • Reviewed: May 10, 2024

    8.0
    Good
    • Business trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    1.breakfast price and range of food available for in room dining 2. No mini fridge and hot drinks(tea/coffee facilities in the room)

    location and room clean/comfortable

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Aircon kept the room cool but humidity stayed high. Breakfast buffet was OK but limited range.

    Good location. Had everything we needed.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 5 nights

    The room could have been cleaner. The other family we were traveling with complained that there was no hot water in the room. The breakfast was good, but could be better.

    The hotel is old, but the overall condition is OK. The location is great as there are many public transportation options including stations of 2 PRT lines. The National Museum of Singapore is 5 minutes away as well as the lively Bugis district with lots of malls and excellent restaurants. Great hotel for tourists!

    Stayed in April 2024

  • Reviewed: May 6, 2024

    7.0
    Average and ok
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff not proactive Porter not active does not assist with bags up steep ramp due to stairs access only Bath room has mould in shower and sink grout not a great look Small towels very small No sound proofing via joint door gaps easily seen could hear Neighbour’s at 1am !

    Central location Clean and comfortable to a point Easy access for Ubers Comfy beds and pillows

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Water bottles can be provided

    Clean and spacious

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Simple comfortable hotel
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 2 nights

    Check in took a while and staff weren't the friendliest. The bar closes early.

    The breakfast was quite nice. Location was good. Simple comfortable hotel.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    The staff were exceptionally welcoming, friendly and helpful. It was clearly not first class and the cost suggested a hi
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Tv didn’t work, other than the first one or two nights Breakfast wasn’t great and no evening meal available. Although I think room service was

    The staff were amazing

    Stayed in March 2024

  • Reviewed: April 26, 2024

    7.0
    Nice location, convenient to most things and Nineteen Kitchen up the road was great for local style meals …. Ate there m
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    First night in just wanted a quick meal and settle for night ….. good intention but the Steak was atrocious and commented to staff and they apologised …. That’s it???? Luckily put against room and chatted to manager on booking out and she investigated and didn’t charge me ….. that was there saving grace 🤔

    All I can say was it was clean and well kept. Staff were good and listened to your inquiry properly … yes I’d stay again.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are not modern.

    The hotel is located in the heart of the city (close to MRT and bus stations). The staff was helpful and the rooms were very clean. The breakfast offered a wide variety of options to eat.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night

    The entrance steps or very steep slope. Steps up to the lift.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Central location, good value for money, well-sized room

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    8 from 10
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed is shaking

    Close to MRT

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Nice place to stay especially for first timers who would like to visit Singapore
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is clean and staff are helpful A little bit of improvement, bathroom needs exhaust fans and bidet

    The accessibility to MRT and Bus stations. Also there are a lot of church surrounding the property

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good location, handy to MRT and shopping.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms a bit tired, needs freshening up for the rate paid. Providing a bond is not warranted, no mini bar etc, more unnecessary administration.

    Good location and well sized room

    Stayed in March 2024

  • Reviewed: April 7, 2024

    7.0
    Very pleasant experience
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast selection was not so good

    The property was in a good location for our trip with easy access to public transport

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good breakfast plenty to choose from and very helpful staff.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Good relatively budget accomodation in a great location.
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 1 night

    The room was a little small and some of the facilities were a bit dated. The design of the shower meaned that it leaked all over the bathroom floor.

    The accomodation was clean and tidy when we arrived. All of the staff were very friendly and helpful. The breakfast had a great variety of foods. The location was great and close to plenty of options for food.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Pleasant stay
    • Business trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The car park - narrow and limited parking space. No elevator from the parking to the lobby. It’s tough when carry stuff from the car park to the lobby.

    The location - nearby the food courts and shopping centers. The room - clean, bright and consider ‘spacious’ in Singapore. Staff - friendly and helpful.

    Stayed in March 2024

Showing 1 - 25

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