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Reviews of Hotel Arcus Garden This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Moskovská 5, 811 08 Bratislava, Slovakia

#16 of 106 hotels in Bratislava

Guests' Choice

Review Score

Based on 406 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.6

  • Value for money

    8.9

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, beautiful garden, helpful staff, parking in safe garage, spacious and clean room and bathroom, good breakfast

    Stayed in June 2024

  • Reviewed: May 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is located in a quiet residential area with easy access to public transport but also in walking distance to the Old Town.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Comfortable and Quiet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Staff were friendly, helpful, and efficient. Room was comfortable and clean. The garden was a nice surprise. It was pleasant to sit out there in a quiet space of green. The location was out of the way of the busy city center, but very close to tram lines, coffee shops, and shopping.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    They don't have an elevator

    Good location, nice and clean room, staffs were friendly

    Stayed in April 2024

  • Reviewed: May 18, 2024

    10
    Cosy and comfortable break to enjoy Bratislava.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A lovely room and staff were very friendly and helpful making one feel welcome. Good atmosphere & clean. Close to old town in a quiet neighborhood with a nice park a few minutes away.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Decent option
    • Leisure trip
    • Travelers with friends
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The window was facing a street which was quite busy, and the noise of cars were unfortunately very loud for us to disturb the sleep.

    Good location. The breakfast options were also decent, also with a live station, which were basic like a pankcake, omlette, semoline etc but they were quite good.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    9.0
    Perfect location dowtown
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The bed was a bit small. Water pressure in the shower was not the best. Also some hooks for the hand towels would've come handy.

    Perfect location dowtown, walking distance both from the bus station and the historic old town. Friendly personnel, smooth check-in and check-out. Spacious room with lots of light and a large balcony. Fridge. Reliable wifi. Sufficient amount of power outlets both at the desk and near the bed.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    A very nice and affordable hotel
    • Business trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night

    Unfortunately, there was no information about the lack of an elevator, so we carried our heavy suitcases to the 2nd floor up a winding staircase. The downside is the inability to swing the window out. Unfortunately, leaving the window open at night was not an option, as it blew directly onto the sofa.

    A very nice hotel, located near the historic center of the city. The staff is very friendly and helpful. Breakfast can be personalized from a wide selection of products (the hotel has implemented a "zero waste" policy, which should be appreciated). Gluten-free and dairy-free products are available. The hotel is in a historical building, rooms are fairly spacious, with very comfortable beds.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Excellent sized rooms, great location, mini fridge in room & all toiletries available. Helpful frien
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Many stairs up into lobby/ reception, many more to accommodation & breakfast. Also beds were very firm foam mattresses.

    Breakfast was excellent, plenty of choices & hot food menu included lZ

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Nice and cozy place
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little hot in the room but we solved this problem by opening the window.

    We booked a room with a balcony but when we arrived, it was taken because they have only one room with balcony. So as apologise, we got an upgrade to the room opposite the shared balcony and a couple of drinks. The room was comfortable and clean and breakfast was good. The staff was very friendly, spoke good English and helped us in everything we needed. The hotel has its own yard/garden with tables and small place to play for children 🙂

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Could recommend to stay there for couple nights
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nearest buildings were damaged and their view was not so attractive

    Location was quite close to city center. Breakfast and room were very good. Staff was very friendly and helpful

    Stayed in March 2024

  • Reviewed: April 1, 2024

    10
    Relaxing moments
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I would say the distance from the historical center.

    Perfect breakfast with kind personel.Very nice view to the garden for relaxing and cozy moments. Nice and safe neighborhood. Beautiful apartments,comfy and with nice bathrooms. The communication with the reception was exceptional.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was nice

    Beautiful garden , very polite staff

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small family run hotel

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Big room, nice facilities, walking distance to center.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights

    no complaints

    Visited Bratislava with the kids for the New Year celebration, was all good, walking distance to the old town, and good facilities.

    Stayed in January 2024

  • Reviewed: February 28, 2024

    9.0
    Very pleasant stay
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    The breakfast is decent but lacks fresher options (though this is understandable given the small size of the hotel).

    A small and very cosy hotel, tastefully decorated and with spacious rooms, as well as extra armchairs on every floor. The bathroom and equipment are not particularly modern overall, but everything is functional and makes for a pleasant stay (e.g. kettle in the room, cotton pads in the bathroom).

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Clean rooms and professional staff

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Very good location; large room; friendly staff. Quite good choice.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 12 nights

    The location of the hotel was very convenient; the room was very comfortable.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Best place to stay in Bratislava ❤️
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Was perfect ! The staff! Lovely!

    Everything

    Stayed in November 2023

  • Reviewed: January 22, 2024

    9.0
    I would stay here again and recommend to my friends.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    A bit hard bed but nothing too serious

    Desigh of the hotel, friendly atmosphere, large room, cosy, pleasant number of lights - lamps, walking distance from the old centre, sweet and helpful receptionist

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was a bit far

    Everything was really nice and the staff was very helpful

    Stayed in October 2023

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a bizarre glass door for the bathroom.

    The staff were very helpful and always smiling. The room was very hot, possibly too hot, but very cozy and comfy. Breakfast was a small buffet but they also had a good choice of hot options freshly prepared and served to the table.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    10
    Guests service taken to a new high level.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I only have 1 constructive suggestion. Not all people like coffee with milk, thus it would be better if black coffee sachets would be available in the rooms . They are probably more economical than the cappuccino satchets that were available in the rooms...so in reality, this suggestion would not incur additional costs for the owners.

    For sure....the staff. This hotel is run by a lady and you can see and feel that femmine touch wherever you look around you in this hotel. The staff are the best advertisement for visiting Bratislava. (The tourism authority of Bratislava should award them for this.) You can feel that they are enjoying their job, by observing the way they smile whilst serving the guests. They make you feel so welcome.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    9.0
    Interesting experience
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no instructions on how to pick up the car from the garage.

    A beautiful, modern, comfortable hotel with small rooms, but which has everything you need. The room is clean, towels too, high-quality free Wi-Fi. For a separate fee, you can order a delicious breakfast and parking in the garage. A good option for a few days.

    Stayed in December 2023

Showing 1 - 25

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