Room Cleaning

The location

Stayed in June 2023

The booking was all inclusive (without information about no alcohol included) the staff asked for 90 euro per 3night to have alcohol. Then 60... we didn't agree. They wanted to give us all inclusive soft although we showed our booking with all inclusive. After we decided to shorter our stay to 1night only they offered serving us alcohol hidden way, which may us feel very uncomfortable as we are able to pay, but tge whole situation made impression of scam. Hotel is definitely for people that likes crowdy fun, and would be great for enjoying fully Ibiza style time. However we expected a bit of calm privacy this is why again our decision to short the stay to 1 night only was made.

The hotel is safe with good security and very clean. Staff is present all the time doing all required job. All the staff is respectful and kind. Food is fresh and nice. There is plenty of entertainment, activities etc.

Stayed in June 2023

Room was not clean. At all. Bathroom smelly , basin choked. Bed bugs n spider n cockroaches . Cudnt sleep well

Activities done by the animation team were good.

Stayed in May 2023

Rooms No blankets, not clean properly

I like only the staff

Stayed in March 2023

Food! I mean as tunisian didn't like the food at all and most time they serve for breakfast what's left from dinner!I mean come on you serve vegetables not properly cooked.

Pool, very clean room, amazing staff very friendly and polite and I think that's what keeping the place 😀

Stayed in July 2022

the condition of the bathroom and i wasn't able to find enough nutrition

i liked the staff

Stayed in September 2021

I told them it’s my sons birthday and they didn’t give him a cake or celebrate his birthday with everyone. It’s like they didn’t care cause his 4 years old.

The entertainment every night.

Stayed in May 2024

Perfect

Stayed in April 2024

The reception team The foods very delicious

Stayed in April 2024

Hotel situated in very good position calm atmosphere clean

Stayed in April 2024

Wonderful room Very welcoming staff Thanks a lot for Manager

Stayed in March 2024

staff very kind and helpful Nice Welcoming by reception team variety buffet comfortable room and very clean

Stayed in March 2024

staff professional and helpful very well services hotel very clain i will back soon

Stayed in March 2024

every things are good as services and Manager

Stayed in February 2024

I got charged an extra £110 as my booking through Booking.com was only All Inclusive soft - so I had to upgrade to the Alcohol package. Receptionist tried to rip me off on currency excange by 30% and claimed it was an honest mistake - TWICE!! Building is very dated and Most areas need upgrading. Booking.com still not resolved my overcharging issue.

Entertainment team great, food and drinks good, most staff great

Stayed in November 2023

Dirty very dirty room not cleaned poolside filthy sunbeds disgusting food disgusting ect

Nothing

Stayed in September 2023

No internacional

No to my standards

Stayed in August 2023

Animation team without experience Zero creativity

Great hotel - close to all areas - close to sea and port, nice foods - great customer service

Stayed in May 2023

There were serious problems with the Wi-Fi and the Internet facilities. Very limited Wi-Fi connection or access to the Internet throughout the hotel except on the reception floor. Constant noisy hip-hop and rap music were played every morning starting at 9.00 am by the poolside, a constant horrible and deafening bang bang, annoying guests with rooms overlooking the Pool like me and annoying also the guests that were trying to enjoy the pool and who lying by the poolside. I could not have any restful or peaceful moments and I had to keep the windows closed, all the time in my room to stop the music bang.

The hotel location is a plus; I have already stayed in hotel years earlier. I enjoyed mostly the interaction with the staff I met. They were very dedicated and good professionals; in particular the restaurant personnel. Considering I have limited mobility and therefore I have difficulty moving around, the staff at the restaurant were absolutely magnificent, always available and assisting whenever I needed help or guidance.

Stayed in March 2023

It's so dirty Hotel there is nothing in the hotel

Stayed in October 2022

La chambre

Animation ,

Stayed in October 2022

The food was disgusting couldn't eat it and couldn't get anything for my 8 month old baby to eat had to go to the supermarket. Paid for all inclusive and got told when I got there is was only soft drinks .had to asked 5 times for a cot for my baby to sleep in .no plug in bath no remote for TV same again had to asked a number of times for the remote for TV kids in restaurant eating food and putting it back disgrace and disgusting..the staff can't speck english was told it would be 18 diner's to keep room on for 4 hours and then got charged 80 diner no one understood us ...the entertainment staff try but only with some guess mostly girls asked to play bingo at 15 diner then to be told they didn't have any pens so one of my family members couldn't play im glad I only stayed 3 days and I had to eat out twice wouldn't go back ......

The pool and rooms where clean

Stayed in September 2022

They're liar in the publication it was well mentioned all inclusive, when I arrived there with my husband, they told us it is only all inclusive soft. the administration is not welcoming, the rooms are dirty, the water is disgusting I could not take my showers it was so dirty

Nothing 0/10

Stayed in September 2022

Northing is so bad

Nothing

Stayed in September 2022