Parking only on the street, difficult at times.

Convenient location, warm welcome. Value for money

Stayed in May 2024

Some facilities look a bit tired, e.g. bed linen and towels definitely need replacement. However, that was not such a big problem for us.

The hotel is located in the central area of Kars, it's easy to get around by foot. All the staff members are friendly and helpful. The breakfast is good enough.

Stayed in April 2024

The staff were very kind. The breakfast was good

Stayed in March 2024

Probably need to replace the worn sheets

Good location, decent value, helpful staff using Google translate to assist. They even walked with me to my bus connection for Ani.

Stayed in April 2024

nothing

Friendly service and good breakfast. Location is good. I booked this hotel late, so I couldn't get a large room. My room was small, but clean and comfortable bed.

Stayed in January 2024

A kettle in the room would be good

The warm welcome. I have stayed at this hotel before and on both occasions they allowed me to check in early without any issues. It’s easy walking distance to the Main Street and all the import sites like Kars castle. They also help to arrange a taxi to Ani. There are staff who speak English

Stayed in February 2024

nothing

yeah honestly a great hotel, room was clean and comfortable! staff were great and accommodating plus breakfast was delicious

Stayed in February 2024

Central location. Clean. Good value

Stayed in January 2024

I liked everything. Not a ‘negative’, rather a comment for those considering where to stay in Kars. From what I saw, it is one of the more affordable hotels and good value for money in terms of location, services and stay. Rooms and breakfast are very adequate but obviously not the glitz of a 5-star hotel. Which suited me perfectly. My kettle didn’t work and the team filled it up with hot water downstairs.

Extremely friendly and helpful team at the hotel, from moment I arrived and despite my major language barrier (google translate coming to the rescue). Made me feel welcome and comfortable in an unfamiliar area. The team arranged a tour for me the following day no hassle and looked after my bag and kindly coordinated for the guide to then drop something back at the hotel which I’d left in the tour bus. Teşekkürler!

Stayed in January 2024

Very central location. An excellent quality - price range.

Stayed in December 2023

It is nice budget hotel with very kind and helpful staff

Stayed in October 2023

The wifi was terrible in the room but very good in the lobbyî My room was freezing

I would rate the staff 10/10 - they were extremely helpful, waited for me for check in which was about 10.30pm, helped organise me on to buses and much more. But apart from the staff, the breakfast was good and the room facilities were adequate. Despite the couple of drawbacks, it was a very comfortable and enjoyable stay. Thank you everyone at the hotel.

Stayed in October 2023

Hotel needs some remodel

Suat made a superb job making me feel good

Stayed in September 2023

Nice budget hotel, I would stay again. Hotel staff members were very friendly

Stayed in June 2023

Pretty dirty bathroom and bed sheets had stains and scuffs. Besides, I had to fix wi-fi problems myself on the floor. Overall, the hotel looks pretty old and needs some renovation.

Hard to outline benefits.

Stayed in September 2023

English is limited.

Cheap and cheerful. Friendly staff.

Stayed in August 2023

It is true what other reviewers mentioned: the single room is a box and cleaning could be improved considerably. However: look at the price; price/quality is excellent.

Friendly staff, pointed a place to park my motorbike.

Stayed in August 2023

Excellent staff, very kind and attentive

Stayed in August 2023

Very good breakfast!

Stayed in July 2023

The second floor hallway where my room was did smell strongly of cigarette smoke. I know the property can't control this, as most Turkish people smoke a lot. The staff really fixed this issue well, so thanks to them! They had opened my windows for me to air out the room in advance, so my room smelled fine and had fresh air. The other floors seemed a bit better, so maybe try a higher floor and ask for the windows to be opened in advance if you're smoke sensitive. Worked really well for me!

Staff were super welcoming, friendly, and communicative. They accomodated a last-minute booking for a late-night (23:00) check in from the Dogu Express train from Ankara. Most of all, the receptionist was really patient with me since I do not speak Turkish. He spoke English with me for most of what I needed, like payment, finding my room, and getting to the ATM and the bus station. Great location ~13 minute walk from the train station and bus station. Plenty of restaurants, bakeries, and shops around for what you need. My room was clean and the bed was comfortable. I appreciated the Western style shower with good water pressure. There was a simple, fresh, filling breakfast in the morning. Overall, really good value.

Stayed in July 2023

The breakfast was pretty disappointing. There were plates with a very limited array of salad items, covered in cling film, some boiled eggs and some mediocre olives. That was it. I ate the boiled eggs and forced down a few olives, but didn't enjoy them. The towels in the bathroom were clearly well used and were pretty dry and scratchy and there were a couple of other minor dilapidations that wouldn't have been acceptable at the Ritz, but at a small hotel in a remote town, really can't be complained about too much.

I only stayed for 1 night, arriving late and leaving early, so this is a limited review. It was a perfectly satisfactory hotel, decent value, clean and comfortable. If I'd visited a few years ago, I'd probably have gone further and described it as a good hotel; now it is starting to look a bit 'tired', but nothing that would stop me recommending it.

Stayed in April 2023

Small room, towel quality

Location with good price

Stayed in June 2023

It's a really nice hotel at a perfect location! Great value for money. I'm sorry I had to leave early, because of Turkish elections on Saturday, I had to leave on Friday. I would note a special recommendation for Gökmen from Otopark Taksi. He took me to see Ani and he also brought me to Batumi! He's a very good and safe driver which was really nice especially for the drive through the mountains to Batumi!

Stayed in May 2023

Breakfast. No coffee, Nescafe only, typical turkish breakfast.

Nice staff, good value for money.

Stayed in June 2023