“圣诞节期间预定的特价房间,但是房间里面的大门是坏的,厕所设备是损坏的,灯也是不亮的,当我去到前台要求更换房间,第二间房间同样也是没有窗帘和空调~非常糟糕
酒店前台跟我说~因为是特价房间所以都是这样的!当我展示booking上的酒店房间照片与实际房间不一样被告知,酒店都是这样的,只是展示用的,这是在让客人体验入住盲盒吗?I booked a special offer room during Christmas, but the door in the room was broken, the toilet equipment was damaged, and the light was not on. When I went to the front desk to ask for a room change, the second room also had no curtains and air conditioning ~ It was very bad. The hotel front desk told me that it was all like this because it was a special offer room! When I showed that the photos of hotel rooms on booking were different from the actual rooms, I was told that hotels are all like this, just for display. Is this to let guests experience the blind box?”