200 Riverside Drive, Clayton, NY 13624, United States of America
#1 of 7 hotels in Clayton
Guests' ChoiceBased on 381 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.3
Staff
9.2
Value for money
8.4
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Don
CanadaThis is the first class facility. Just wondering why there are no coffee makers in their rooms.
Easy check in. Great room.
Stayed in May 2024
Reviewed: May 28, 2024
Marianne
United States of Americanothing
I had a side view it was nice but would have wanted a full view of the river
Stayed in May 2024
Reviewed: May 28, 2024
Roberts
United States of AmericaNeed coffee throughout the day, area menus available
Gorgeous area, water front easy to get to
Stayed in May 2024
Reviewed: May 27, 2024
Mark
United States of AmericaBeautiful location one river within walking distance to many restaurants and church, Spacious rooms and lovely staff.
Stayed in May 2024
Reviewed: May 27, 2024
Arthur
United States of AmericaGreat location!! Excellent service, staff very friendly. Would definitely stay there again when in the area
Stayed in May 2024
Reviewed: May 26, 2024
Donna
United States of AmericaThe toilet tissue wasn't up to my expectations. It was thin and scratchy.
The room was very comfortable and the grounds and view were great. The hotel is within walking distance of many restaurants and shops. The staff was friendly and very helpful. We enjoyed two meals at the hotel. Both were delicious and the portions were huge.
Stayed in May 2024
Reviewed: May 26, 2024
Marverne
United States of AmericaWonderful hotel. Great views and ex excellent staff. Room was large and spacious. Had a room with balcony over the water worth extra money.
Stayed in May 2024
Reviewed: May 17, 2024
Scott
United States of AmericaWe had trouble with our room key at first, and some of the help seemed unable to rectify the situation. But a wonderful young lady from the front desk came through in the clutch, and the problem was solved.
The facility was very clean and the staff was very helpful. Access to Clayton was easy and the bar and restaurant were excellent.
Stayed in May 2024
Reviewed: May 13, 2024
Alexis
United States of AmericaThe hotel will call you if you forgot something in the room.
Stayed in May 2024
Reviewed: May 12, 2024
Christina
SingaporeWrong information provided by the staff. Was told by the staff that the Canada side ferry is operating but when we went over the ferry ride was also not operating like USA side.
Beautiful view of the lake
Stayed in April 2024
Reviewed: May 11, 2024
Becky
United States of AmericaThe sink was leaking water on the floor anytime you ised the sink. I called down and was told that we could switch rooms, but I had to go get the keys myself and move everything myself. Also, the lobby and restaurant area smelled of old seafood.
Beautiful hotel and location
Stayed in May 2024
Reviewed: May 9, 2024
Michael
United States of AmericaThe bar tab was paid with a debit card which was refused as a possible fraud. Card was used other places, with no problems
Clean, nice layout, fire pits, patio. Architecture
Stayed in May 2024
Reviewed: April 29, 2024
Candy
United States of AmericaNothing
Beautiful view,excellent room ,great staff,easy check-in and very nice overall facility and close to town attractions!!!
Stayed in April 2024
Reviewed: April 5, 2024
David
United States of AmericaThe location is esthetically pleasing, set on a point with water surrounding it.
Stayed in April 2024
Reviewed: April 2, 2024
Amy
United States of AmericaWish the price included breakfast.
The beautiful view!
Stayed in April 2024
Reviewed: March 3, 2024
Karen
CanadaAll good.
I was sitting in the pool area and a staff member offered me coffee. She served it on a tray with milk/sugar on the side, very professional. The hot tub was lovely. We used it several times. Beds were comfy. Nice to have coffee available on each floor in the mornings. Love that you can call down to ask for a coffee and will be delivered to your room. Nice touch.
Stayed in March 2024
Reviewed: January 14, 2024
Timothy
United States of AmericaLoved it all.
Everything! Nice welcoming at front desk. Room was wonderful. Large, clean, quiet with an amazing view of the River. Breakfast was delicious and the gentleman waiting on us was friendly and made sure we were happy. Power went out Tuesday evening. High winds. Fire alarm armed. Men at the front desk were concerned for the guests. We sat in the lobby and fire dept. arrived and gave the all clear. Fire alarm was shut off. Power returned a bit later. Overall, impressed with hotel employees response to this issue. Well done!
Stayed in January 2024
Reviewed: January 2, 2024
Hailong
CanadaIf some of the staff can be more polite (reception and restaurant), that will add the points to the hotel greatly.
perfect location with excellent view. This is the second time. Love the hotel as always and will come back in summer again. All the staff are nice enough except the one when i checked out.
Stayed in December 2023
Reviewed: December 11, 2023
Denise
United States of AmericaHad a hard time with water to shower.
The view on the river
Stayed in December 2023
Reviewed: November 26, 2023
James
United States of AmericaNothing .. All was wonderful
Beautiful location. Staff were all amazing !!! Food was delicious. Fire pits were delightful too ;))
Stayed in November 2023
Reviewed: November 20, 2023
Brenda
United States of AmericaNot a bad word to say about hotel.
Great location and easy walk to stores and resturants. Beautiful hotel on the water.
Stayed in November 2023
Reviewed: November 13, 2023
Lee
United States of AmericaThere were guest fighting and law enforcement sent to hotel while we were there... suprising for that area
The staff and facilities were excellent
Stayed in November 2023
Reviewed: November 6, 2023
Rebecca
CanadaThe pillows were a little on the soft side.
The hotel was amazing. It was located right on the river and had amazing views. It was also just steps away from quaint shops and restaurants. The hotel itself was great. The room was beautiful and comfortable and clean. The staff were friendly and helpful. We will definitely go back in the future during the summer, to see what it is like In peak season.
Stayed in November 2023
Reviewed: October 19, 2023
Craig
United States of AmericaBeautiful location. Very clean and updated
Stayed in October 2023
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