Rooms were on separate floors (when asked to be near) and questionable art work (hypodermic needle chandelier over tables ?) In all fairness, I am not up to date on "cool" art so....

Excellent breakfast. Quirky fun hotel with a great location. Staff were friendly and the rooms were comfortable

Stayed in April 2024

Staff were stretched. Valet service was taxed by small entrance space.

Centrally located, pet friendly, very comfortable room and bed.

Stayed in April 2024

Value for the room. Seems like all the hotel rooms were charging high prices for the area. Older windows from historic building allows lots of sound in. It was a hotel room and while clean, I usually get more value. The hotel is nothing special or really different from other chains.

The place was clean and nice.

Stayed in April 2024

Room size.

Location Staff

Stayed in April 2024

Gym

Location and art display

Stayed in March 2024

The room was not really comfortable.

Great downtown location.

Stayed in March 2024

Parking

Location, restaurant/bar, room/bed, weight room, and museum were all great

Stayed in February 2024

Parking was a bit of an issue.

Very stylish. Loved the theme.

Stayed in February 2024

The building feels old and really needs a refresh, Especially the elevator areas. Our room could have used a redo for sure. Remove the tub and put in a nice walk in shower. 21c also needs to move out a couple pieces of art and create a comfortable "Lounge" area to just sit and chill in the morning. The whole vibe of walking into the hotel is old and cold.

The location is Great. Its the #1 reason we book this hotel. That and dog friendly. The staff is always great also. No complaints there.

Stayed in January 2024

The building needs a refurb.

The Location and being Pet friendly.

Stayed in December 2023

Bar closed early. Came back from concert nearby around 11 pm and bar was closed. Most people on hotel were there for the concert. Also art exhibit closed through duration of stay with no advance warning.

Location

Stayed in November 2023

I loved my stay at 21c. The room is pretty average but the bathroom and shower were very nice. My favorite part of the hotel was the restaurant and bar. Staff were extremely kind and accommodating, making me feel like a valued guest every time I sat down. The food and drinks were top notch and felt luxe. Great location as well, very close to the conference center. I enjoyed my stay here.

Stayed in September 2023

Art, Cool Vibe, food, location

Stayed in October 2023

A couple minor things - the mattress was comfy but the bedding was a mess - it was two loose sheets with a thin blanket inside which just came apart and we fought with it during the night. I also would have like an extra bath towel or two.

The location was great and the room was clean. The museum was amazing and the nightly bourbon tasting to enjoy with it added to the experience.

Stayed in September 2023

There isn’t much I didn’t like. The staff was great and everything was beautiful

The property was beautiful, clean, and an overall nice experience

Stayed in September 2023

It would be great if parking was included...

The room was clean and silent. A bit small. The location is very convenient The building has been renotaved and it's nice. For those interested, it offers an art collection in the common spaces

Stayed in August 2023

One narrow elevator in operation when we were there - and that was shared with staff. Hot water availability was spotty. In a good part of downtown, the hotel is still difficult to access ( no on site parking). An additional note - on December 15, 2022 we requested a lower floor room, a request that was acknowledged by the hotel the following day. When we arrive we are offered a room on the seventh floor with no lower option.

Lockbox restaurant was very pleasant - staff and breakfast choices. Attractive hotel decor. Large comfortable room.

Stayed in August 2023

It had been several years since we stayed here. The bar and restaurant spaces have undergone some nice renovations, definitely improved our experience. Room was more than comfortable and had some really great views of the city. Will absolutely be coming back!

Stayed in July 2023

Restaurants in this area close early and if you are hungry make sure you grab something!

LOCATION! We loved the proximity to downtown shops and the view from our room was wonderful!

Stayed in June 2023

The espresso machine was broken! (I am an espresso nut) Service was a little bit slow.

Location perfect - really central. Very cool place to stay.

Stayed in May 2023

Our room was not vacuumed and we did not have hand towels or a bath mat. The woman at the front desk was more preoccupied with her laptop than with greeting us or asking how our stay was going.

good location

Stayed in May 2023

The room was set up weird. It had a mix of old and new furniture, the set up of the room left a lot of room unused. We did not like the unusual dark colors and the rug colors.

I loved the staff, the service, and the bar and restaurant were great and we loved the bartender and the food - I loved the bathroom, the robes, the refrigerator that they brought up

Stayed in April 2023

2 of 3 electors were down so waits to get up and down to room were extremely long.

The Atmosphere and the Museum throughout the hotel

Stayed in May 2023

Only being able to use one elevator caused for some long wait times going from floor to floor

Learning about the exhibit and the penguins!

Stayed in May 2023