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  5. Reviews of 2500 Penn, a Placemakr Experience

Reviews of 2500 Penn, a Placemakr Experience This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2500 Pennsylvania Avenue Northwest, Northwest, Washington, D.C., DC 20037, United States of America

#72 of 155 hotels in Washington, D.C.

Guests' Choice

Review Score

Based on 767 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to find parking space access, hotel parking fee is expensive

    Clean room, lots of space to hang out, coffee provided

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Good for the fare and location is amazing but needs a full reno and faster management
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 10 nights

    Even though the staff is VERY nice, management is very slow. We needed new soap in the room and it took them three days and three requests to have it brought to the room. Also when asking for a towel change. We were told since we were there for a lot of days that there would be some house cleaning on day number 7, but that never happened. The bathrooms need a full reno and the kitchen had some appliances broken (the dishwasher). It is very good for the fare and location, but a bit of an update would help.

    The apartments need a full reno, especially the bathroom. We loved the location, to be able to use the gym and the little bar/terrace below, even though it would be great if they also had some food options.

    Stayed in August 2023

  • Reviewed: September 16, 2023

    9.0
    Very nice
    • Leisure trip
    • Group
    • 2 Queen One Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Almost nothing

    Good staff nice location good service

    Stayed in September 2023

  • Reviewed: August 31, 2023

    9.0
    Good stuff and cooperative good place for Arab families/ clean
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very good

    Stayed in August 2023

  • Reviewed: August 30, 2023

    9.0
    Do not hesitate this is the place to stay!
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel parking is very expensive! As a hotel guest they charged me $82 for 48 hours of parking on a weekend when all the public parking lots near them charge about $17 for the entire weekend.

    A beautiful place, clean, tidy, well equipped, the staff at the place are very helpful, courteous and ready to help in any way. Excellent location.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King 1 Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The cost for early checkin was $70 even when the room was already ready & available when we arrived

    Location very convenient, rooms are very spacious and overall a good price

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    Okay but they rip you off with surprise daily parking fee
    • Leisure trip
    • Travelers with friends
    • 2 Queen One Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    $40 a day for a parking surprise when you get there

    Close to the national mall

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Nicestay
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Someof the room equipment was not sufficient eg. Towels, cafee etc.

    Excelent - only 400 Metres to the Metro statio and 1000 to the Whte House😉

    Stayed in August 2023

  • Reviewed: August 23, 2023

    8.0
    Wonderful - would love to come back!
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    This is the only issue otherwise they would have had full marks for everything. The kitchen and all the appliances were VERY OLD to the point of the dishwasher not washing dishes properly. We would have been happy to wash dishes but no clothe/sponge or washing liquid was supplied. Also the cutlery etc catered for 4 people but the accommodation was for up to 6 so we had to share cutlery that we couldn’t wash up! Also there were no normal size spoons so we had to use teaspoons to eat cereal. I raised these issues with the owner and were given bathroom flannels for the kitchen and more teaspoons!

    Wonderful size - looks just like a hotel but with addition of a kitchen so can self-cater. Staff on reception were so friendly and helpful. Loved that we could store luggage for free after check out until we needed to leave! Cheap laundry room available for use. Supermarket across the road and cafe next door. Bar downstairs. Close to all main sites. We walked everywhere. Also perfectly placed for Georgetown - fab for shopping. I would definitely stay again.

    Stayed in July 2023

  • Reviewed: August 21, 2023

    8.0
    Would stay again.
    • Leisure trip
    • Couple
    • Junior Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Climate controls require frequent manual adjustment - See photo.

    All-around good value. Friendly and helpful staff.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    It’s a perfect short stay in a perfect location.
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 2 nights

    Unlike over our previous stay this time the hotel didn’t provide any coffee for their machine. When we asked they said something like, here we have the last four. The sofa bed is extremely uncomfortable. There were even less dishes and utensils then over our previous stay.

    For a two-night stay in Washington it’s a perfect option for our family. The neighborhood feels safe and close to everything that is of interest to us. We found a street parking for our car. The hotel provides just very basic service, but it’s ok for a short stay and for a reasonable price in this location. We stayed for the second time and recommended the place to our friends who are coming in a few weeks.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    I plan to return next visit to DC
    • Leisure trip
    • Family with young children
    • King 1 Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Great location with helpful staff. Kitchen was adequate for breakfast and lunch.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    I was cleaned the room by myself every day Not enough blankets

    Good location Washing machine in the basement

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Great price, great location.
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Sofa bed wasn't the most comfortable.

    Very convenient and safe location. Useful having kitchen facilities. Close to Georgetown

    Stayed in August 2023

  • Reviewed: August 19, 2023

    9.0
    Our Stay was Pleasant.
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights

    Nothing to say

    Ambience at the location was superb. The Staff were friendly and offered to help with our check-in and navigation into D.C Our stay was pleasant.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    9.0
    Excellent location among Downtown and Georgetown.
    • Leisure trip
    • Family with young children
    • King 1 Bedroom Apartment
    • Stayed 12 nights

    Some lack of cleanliness at certain places.

    The location is excellent for our needs. Buses less than a block away, a decent supermarket just accross the street.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    9.0
    Very convenient place to stay for a week’s sightseeing in Washington.
    • Leisure trip
    • Couple
    • 2 Queen One Bedroom Apartment
    • Stayed 6 nights

    The only thing that could have been better was a cooking tray so we could put it in the oven to heat our croissants for breakfast in the morning.

    N/A

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    Close to the Kennedy Center
    • Leisure trip
    • Group
    • 2 Queen One Bedroom Apartment
    • Stayed 1 night

    The bathroom did not have an uptake fan. There was not a cork screw in the kitchen and getting one was an ordeal. I only got after it was not needed anymore

    I liked that it had a kitchen and seating area

    Stayed in June 2023

  • Reviewed: July 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King 1 Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Extra pillows provided could be more comfortable

    Location Sofa cum bed provided

    Stayed in July 2023

  • Reviewed: July 20, 2023

    8.0
    I came for a medical procedure. This hotel was conveniently located and served us very well
    • Leisure trip
    • Couple
    • King 1 Bedroom Apartment
    • Stayed 3 nights

    The only significant issue for us was how loud the air coinditioner was and it repeatedly turned on and off

    We did not have breakfast

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Junior Studio
    • Stayed 3 nights

    There is no Breakfast offered at the place. There was no room service during the stay and coffe pods were only filled up after I had requested them.

    Clean place with big room. Everything there but nothing more. The Bed was good, but no room service during the stay.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Queen One Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the staff were not friendly. Requests for towels and shower gel / shampoo were not responded to promptly. Toilet became blocked twice. clear design problem.

    spacious and comfortable.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    9.0
    Clean, nice set up, friendly staff, great location, good value!
    • Leisure trip
    • Family with young children
    • King 1 Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We really liked it. The complaints are minimal. There were a few ants in the kitchen. I wish the kitchen had salt and pepper. Cleaning fee seemed high.

    Great location! Near entrance to Georgetown. Not too far from National Mall. Trader Joe’s and other shops nearby. Nice set up, with separate bedroom, sink in bathroom and sink with large counter in area between bathroom and bedroom, vanity mirror, sofa bed, kitchen! Comfortable bed. Dining area and living room. Friendly staff.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    A great value ... felt like I was living the glamorous life at a great price!
    • Leisure trip
    • Group
    • 2 Queen One Bedroom Apartment
    • Stayed 1 night

    It is an older building, but clean and comfortable. Nicely furnished.

    Comfortable rooms and kitchen. There were six of us in the suite, and we fit just fine. Loved the kitchen so that I could save money by bringing my own food. Wonderful, wonderful location.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Junior Studio
    • Stayed 2 nights

    Needs more lights and daily cleaning. Pre-check in process was a bit of a pain as I had to take a photo of my passport, which they then checked in-person when I arrived anyway so that was a waste of my time.

    Friendly staff and large clean room.

    Stayed in June 2023

Showing 76 - 100

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