931 Park Avenue, South Lake Tahoe, CA 96150, United States of America
#30 of 59 hotels in South Lake Tahoe
Guests' ChoiceBased on 828 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
7.8
Staff
8.3
Value for money
8.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 22, 2024
Kent
United States of AmericaThe drainage from shower bath not good.
Location is closed to everything.
Stayed in May 2024
Reviewed: May 22, 2024
Lisle
United States of AmericaClean
Stayed in May 2024
Reviewed: May 18, 2024
Diane
United States of AmericaThe carpeting was a little shabby, and could use to be replaced. Also, the bed sheet kept coming off. Also very small refrigerator.
Loved the location.
Stayed in May 2024
Reviewed: May 16, 2024
Bill
United States of AmericaNoise(1st night) shower pressure
Location, price, staff
Stayed in May 2024
Reviewed: May 16, 2024
Melkruts
United States of AmericaI requested a room with a fireplace because I knew it was still going to be cold at night. They didn't have any firewood or starter fluid, nor did we know to bring any. Plus the pool was still closed.
The location was perfect. Close walk to the beach and to shops & restaurants. The hottub was nice and big.
Stayed in May 2024
Reviewed: May 16, 2024
Ron
United States of AmericaBeing bottom floor when upstairs guest use shower it is a very disturbing scenario
Location and easy access and proximity to beach front
Stayed in May 2024
Reviewed: May 10, 2024
Silvina
UruguayThe doors to the Jacuzzi area were locked from the inside so you have to go all the way around though the reception to leave. Pretty uncomfortable. Also they charge an excessive fee if you don't return the pool towels to reception. We retuned them but the fee is hilarious. 🤣
Good location. Jacuzzi was great. Bed was comfortable.
Stayed in May 2024
Reviewed: May 9, 2024
Christine
United States of AmericaGood value we just needed a place for the night.
Stayed in May 2024
Reviewed: May 4, 2024
Donabel
United States of AmericaThey need to fix some of the door lock to their balcony door ours the lock is broken
Ok it’s near to everything
Stayed in April 2024
Reviewed: May 3, 2024
Vivian
United States of AmericaNo fridge
Big clean room
Stayed in May 2024
Reviewed: May 2, 2024
Tiffany
United States of AmericaI wasn't told how to use the jets on the spa
Stayed in April 2024
Reviewed: April 29, 2024
Andrea
United States of AmericaVery noisy from people upstairs with children, after 10pm.
location was great. room just the right size, ample hot water and good beds.
Stayed in April 2024
Reviewed: April 23, 2024
Cindy
United States of AmericaThe bedding was too strong of a smell of cleaning soap or softener.
Location & price. Comfortable place. Walking distance to beach and restaurants.
Stayed in April 2024
Reviewed: April 20, 2024
Doug
United States of Americafurnishings were a little outdated
some of the furnishings are showing their age, but really nice place.
Stayed in April 2024
Reviewed: April 11, 2024
Robert
United States of AmericaThe front door lock was loose but did work but someone could of easily broke in .
The balcony was very nice and the room was spacious with 2 chairs to sit on , instead of sitting on the bed, Bathroom and shower were nice.
Stayed in April 2024
Reviewed: April 6, 2024
Natalia
United States of AmericaThe bathroom was not clean enough. Our rooms had a door connecting to the next room, so we were able to hear EVERYTHING. Also, staff did not check about pets being alone in the rooms.
Location, price, friendly staff, pet friendly ❤️
Stayed in April 2024
Reviewed: April 5, 2024
Joerg
United States of AmericaLimited parking
Hot tub
Stayed in February 2024
Reviewed: April 2, 2024
Robin
United KingdomOnly minor issue, wifi was rubbish in our room.
Clean comfortable, great location, excellent value.
Stayed in March 2024
Reviewed: March 26, 2024
Christian
United States of AmericaHot tub!
Stayed in January 2024
Reviewed: March 26, 2024
Christian
United States of AmericaGreat hot tub
Stayed in March 2024
Reviewed: March 25, 2024
Peter
United States of AmericaNoise!
Hot tub and bedding
Stayed in February 2024
Reviewed: March 22, 2024
Sean
United States of AmericaNice location off the main road
Stayed in March 2024
Reviewed: March 20, 2024
Melissa
United States of AmericaConstruction noise in the room next door. The shower knob to the hot water was restricted. Not enough warm water allowed to take a shower. Needed to use the tub in the main room. Not my first choice.
The bed, linens and pillows were nice. Office staff are friendly.
Stayed in March 2024
Reviewed: March 19, 2024
Paulo
United States of AmericaNot comfortable mattress and pillows (too soft) Small or old sheet (The the elastic of the sheet did not stay stuck to the mattress) Poor lighting (room was too dark and it was difficult to cook in the kitchen at night) Noisy AC Very old faucets in the bathtub
Great location close to Heavenly Village Good size of the room Good wifi connection Kitchen with appliances Pet friendly hotel Fireplace in the room Balcony
Stayed in March 2024
Vijlen, Netherlands
Lymington, UK
Paris, France
Tokyo, Japan
Hanmer Springs, New Zealand
Saulkrasti, Latvia
Jūrmala, Latvia
Paraty, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content