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  5. Reviews of The Casablanca Hotel

Reviews of The Casablanca Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

904 Duval Street, Downtown Key West, Key West, FL 33040, United States of America

#17 of 48 B&Bs and inns in Key West

Guests' Choice

Review Score

Based on 454 B&B reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.6

  • Staff

    9.6

  • Value for money

    8.2

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    8.0
    If you want proximity to the heart of Duval St. it's perfect, and very clean.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    The only drawback to our room (Room #1) is that it is right next to the restaurant/street and the room has a box unit for AC. When it was running we couldn't hear street noise but the unit did not have a way to run the fan continuously to drown out the noise and when it shut off, we heard EVERYTHING off and on til 3 am. Yes, it's Duval St., but even drinking didn't keep us asleep through it. The staff couldn't make the adjustment although they said the setting were correct for the fan to stay on all the time.

    The staff was exceptional. We didn't want for anything and they even let us do some laundry as we booked a pleasure weekend on the front end of a work trip. The location is prime for all Duval St. shenanigans with lots of restaurants, shopping, and local "color", exactly what this part of Key West offers. Old Town Tavern is also adjoining so very convenient for food and drinks.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    We loved Key West and all the many things it had to offer. We will be coming back with our family!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    I would maybe recommend white noise machines. Duval street was typically noisy, but expected. No real issues there. What wasn't expected were the wild roosters crowing in the overnight hours. Obviously not reflective of the hotel in any way, but what may be an added bonus is to have a white noise machine available in the room to drown that out.

    Staff was wonderful and check in/check out was simple. Location was right in the middle of Duval Street. Tons of things within walking distance.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Super clean and beautiful with perfect location.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed could use an update, which was very uncomfortable. Maybe a memory foam topper would help. More hangers in the closet, ours only had 4. Our shower had a slow drain but didn't cause us any problems. A couple of the nails out on the patio need to be hammered back down a bit so someone doesn't cut their foot on them.

    The location can not be beat. Right on Duval Street. We were checked into our room quickly without any trouble. The clerk showed us right to our room and even carried a suitcase. Our room was on the second floor, which was OK. There is no elevator, so the only choice is to take the stairs. We had a huge patio area, which was beautiful to sit out on in the morning. Now the room...it was small but perfect for what we needed. A queen size bed (which was very firm and harder than what we prefer) (could use an updated memory foam), small refrigerator, small table and chair, a small closet that only had 4 hangers(could have used more) and a fairly larger bathroom than we were expecting with a large walk in shower. The room was super clean and smelled clean. Trying to figure out how to work the AC unit was a bit confusing, but we managed and was able to keep the room comfortable. The Old Town Tavern is connected right next door and is an amazing place to eat. We were told that they offered a small breakfast, but we didn't partake in it during our stay. The front desk clerk was very helpful in providing us with information on the taxi service to the airport. We will be booking again and we were told that they offer a discount for return guests.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Will be back!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Absolutely enjoyed my stay! Clean rooms, friendly staff, great location.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    I am very satisfied with the stay at Casablanca
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great service, nice breakfast, clean rooms, perfect location.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    The staff was friendly and did a good job to make you comfortable

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Nice, clean, roomy, friendly.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooster. There was a rooster right outside our balcony and woke us up at 3:30 am. It’s not the properties fault because they are around but next time I may stay toward the beaches and away from downtown. Maybe there will be less of them. The pool area was not conducive to laying out. The area around the pool didn’t have much space.

    This place was very clean and the staff were very nice. There was a bar/restaurant downstairs that was very convenient. Continental breakfast was pastries, yogurt coffee, water.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast choices

    Offer oatmeal, cereal, or some sort for breakfast.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room needed a luggage rack, some place more comfortable to sit, like a small loveseat and the center support under the bed needs to be checked

    Location

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    My room was right next to the court yard restaurant so i had to walk pass the diners. It also meant that it could get a bit noisy through the day and especially in the morning as they were cleaning up or removing the trash. However, my room was the lowest rate. I would still stay at this hotel/room.

    The location was great. My room was clean and nicely decorated. The staff was very accommodating.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Those darn roosters being loud early in the am. Lol

    Great location. We were not at the hotel long but was fine for a short stay.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Wonderful
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No parking

    Location

    Stayed in February 2024

  • Reviewed: February 14, 2024

    10
    Loved it
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean, amazing staff!! Location was fantastic, very happy with our stay!

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Wonderful place!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Casablanca is such a wonderful place to stay while in Key West. Front desk was so accommodating and so delightful. We had a wonderful room with balcony which was super cozy. You have full use of the home and you truly feel as if you are at home. Location is very convenient to eateries and shops. Will be back!

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Cosy place for a nights stay.
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only stayed 1 night on a trip from Miami but the place was well located in the busy Duval street but was still quiet at night. Room was comfortable and the staff were very friendly and helpful. A small breakfast is also provided. Free parking nearby was suggested by the staff.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    WiFi was terrible.

    Clean spacious room. Location was awesome. Also like Old Tavern that was adjacent to the Casablanca.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Every thing went well, I loved my stay!

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice size room and very clean and updated. Great location, close enough to walk to Mallory Square.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    NICE Key West Vacation
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was not much to the continental breakfast. They had juice, coffee, and fruit with a crussant.

    The stay was in a perfect location. The continental breakfast was good.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Casablanca charisma
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would be great if they put a lil microwave in the kitchenette of room.

    The place has an old world charm, not modern but classy & chic. The staff is so wonderful! Mia & Leah were friendly, helpful & dropped everything in mid-doing to assist us when we needed help. ROCKSTAR STAFF!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Enjoyable, employees were very nice
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Sinks drained slow Tv was too small

    On the street Attached to bar/resturuant

    Stayed in January 2024

  • Reviewed: January 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is friendly. Room was spacious, clean, and very comfortable!

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Complementary breakfast was the same every morning.

    Right in the middle of Duval st.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    10
    Enjoyed my stay., I would go back.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 6 nights

    Alot of noise. I think there was a sick rooster trying to cock-a-doodle do.. Garage collection was outside my balcony. Noisy when bar closed and dumped garbage (bottles) and in early morning when garbage was collected.

    Room was very comfortable and staff friendly and attentive

    Stayed in December 2023

Showing 1 - 25

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