220 East Trade Street, Suite 500, Charlotte, NC 28202, United States of America
#35 of 181 hotels in Charlotte
Guests' ChoiceBased on 928 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.2
Value for money
8.6
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Cristen
United States of AmericaN/A everything was wonderful .
Very friendly staff excellent car services . Josh was excellent and quick. Everyone else was friendly and wonderful. Great location for walking to restaurants. Would 10/10 stay again.
Stayed in April 2024
Reviewed: April 22, 2024
Dwayne
United States of AmericaEverything was excellent
Breakfast was great! Location great! Staff was phenomenal!
Stayed in April 2024
Reviewed: April 16, 2024
Roneqah
United States of AmericaFinding the parking garage was difficult but that was more user error.
Clean, located to everything in walking distance.
Stayed in April 2024
Reviewed: April 6, 2024
Johanna
United States of AmericaThe room I booked is not the one we get it. Should be two bed. We try to change but was not possible after check in.
We loved the location
Stayed in March 2024
Reviewed: March 31, 2024
Carlton
United States of AmericaThe bed was a little uncomfortable.
Stayed in March 2024
Reviewed: March 28, 2024
Tyquana
United States of AmericaVery clean and the staff were all so friendly! Perfect location right across the street from the Spectrum center.
Stayed in March 2024
Reviewed: March 25, 2024
Junior
United States of AmericaAll was outstanding.
Staff was friendly and helpful. The location was perfectly located for our at event at Spectrum Arena.
Stayed in March 2024
Reviewed: March 12, 2024
Tenika
United States of AmericaEverything
Stayed in March 2024
Reviewed: March 11, 2024
Sheila
United States of AmericaThe only thing i didn't like was the way the elevator works. Other than that, my stay was great. I will recommend this hotel to family and friends.
The room was really clean,and i had a good view of the spectrum. The bar and drinks were excellent also. MOST OF ALL EVERYTHING WAS PERFECT!
Stayed in March 2024
Reviewed: March 11, 2024
Chenille
United States of AmericaIt’s in a great location to everything
Stayed in March 2024
Reviewed: March 10, 2024
Victoria
United States of AmericaDue to the concert the night before, it was very hard to get an elevator to the parking deck as all elevators were full at check out for over 20 mins. We tried to take the stairs but could only go as far as level 1 and then the stair well was blocked off, so we still had to wait for an empty elevator to get us down to the parking deck
Stayed in March 2024
Reviewed: March 4, 2024
Anthony
United States of AmericaValet service did not communicate it is not 24-hour service. So, I paid for valet but parked my own car.
Customer service and clean enviroment.
Stayed in March 2024
Reviewed: February 29, 2024
Richardson
United States of AmericaIt was very clean and cozy. I love the night club in the balcony, it was very nice.
Stayed in February 2024
Reviewed: February 28, 2024
Kendra
United States of AmericaThe shower leaked horribly
Everything was perfect! Clean, up to date, quiet, and perfect location.
Stayed in February 2024
Reviewed: February 27, 2024
Billishia
United States of AmericaRefrigerator wouldn’t get cold
View
Stayed in February 2024
Reviewed: February 26, 2024
Nico
United States of AmericaN/A
Very great location walking distance from the spectrum center, Literally right across the street from it. Inside was so nice and cleaned everywhere you looked. Staff was very good and and helped answer every question I had.
Stayed in February 2024
Reviewed: February 20, 2024
Deyton
United States of AmericaThe AC/heating unit was a lil loud.
The size of the room location the hotel bar/resteraunt. The hotel is absolutely beautiful
Stayed in February 2024
Reviewed: February 12, 2024
Mary
United States of AmericaIt was hot in the room. Couldn’t turn air on- only off.
Great location downtown Charlotte. Close to great restaurants and entertainment
Stayed in February 2024
Reviewed: February 11, 2024
Kai
TaiwanNothing
we are here for the basketball game. It is a good place to reach the Spectrum. We enjoy the trip here.
Stayed in February 2024
Reviewed: February 7, 2024
Tracey
United States of AmericaMy only complaint is you need to check out the breakfast buffet before you commit to it. The first time I stayed here it was excellent and everything was fresh, but this last time there was very little food out and most of it seemed overheated and was not worth the price per person. Obviously this is only an option in the mornings and you can choose somewhere else to go. The food we ordered the night before was great so maybe this was just a one-time thing.
The hotel is always clean and the staff is friendly. The rooms are great with excellent views of the city.
Stayed in February 2024
Reviewed: February 5, 2024
Shacquetta
United States of AmericaN/A
Everything
Stayed in February 2024
Reviewed: February 5, 2024
Natassian
United States of AmericaFor the amount you pay it should have a microwave in the room and ice makers somewhere near them rooms. It was bags of ice in the hallway but none were available. Also, breakfast should be included in the stay. The breakfast is nit worth the amount of money it cost.
Great location and very clean.
Stayed in February 2024
Reviewed: January 23, 2024
Natasha
United States of AmericaNothing
It was beautiful and the staff was so friendly
Stayed in January 2024
Reviewed: January 10, 2024
Peter
United States of AmericaBathroom floor felt "sticky" and shower water pressure was low (not a deal breaker!)
Stayed in January 2024
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