1260 South Figueroa Street, Downtown LA, Los Angeles, 90015, United States of America
#123 of 387 hotels in Los Angeles
Guests' ChoiceBased on 176 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.3
Value for money
7.5
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Shannon
CanadaWeird elevators and hard to navigated
Stayed in May 2024
Reviewed: May 5, 2024
Suz
United States of AmericaBreakfast very expensive and not very good. Poor choices of food
Location
Stayed in May 2024
Reviewed: April 17, 2024
Alexandr
Czech RepublicHotel in the heart of Downtown, close to the Crypto Arena. The staff was very nice. The accommodation was clean, spacious with a view of the city.
Stayed in April 2024
Reviewed: April 10, 2024
Janet
United States of AmericaParking issues no Uber at airport
Location food
Stayed in March 2024
Reviewed: April 9, 2024
Tom
United States of AmericaBeautiful modern facilities with excellent and helpful staff
Stayed in March 2024
Reviewed: March 14, 2024
Richard
United KingdomCost per night seemed high
Location and parking
Stayed in March 2024
Reviewed: March 10, 2024
Larry
United States of AmericaTerrible pillows!!
Easy in and out
Stayed in March 2024
Reviewed: February 19, 2024
Abdoulaye
United States of AmericaI want to start by saying that this is not the first AC Hotel I have visited . Have been in New Orleans and Miami. The front desk has attitude issues. I have regretted choosing the hotel i spoke to the front desk. Came earlier then the check in time (12pm) and was told that the rooms were still to be cleaned which I totally understand. Left and came back at 2:30pm and waited another 2h before I could get a room and the issue is not the wait it is the way they spoke to me and the whole time they were giving rooms with the same specs . All I want to say is that you lost a returning customer.
The Design and the location of the property can not be better. Loved it !!
Stayed in February 2024
Reviewed: February 16, 2024
John
United States of AmericaThe destination fee really isn’t in their control but needs explaining cos it’s surprising. You get charged $30, but then they tell you they will credit you $30 on food/drink. So you buy the $30 food/drink and get credited $30. In the end, you still pay $30. Just something to understand up front.
Facilities and room were excellent. The location is great, right next to the arena and convention center. Also next to other things like the bank and ups store, both of which I needed to use. Valet has unlimited in and out service. Gym is super. Well priced.
Stayed in February 2024
Reviewed: January 24, 2024
Qingyun
United States of AmericaA little delay for the room preparation.
Stayed in December 2023
Reviewed: January 7, 2024
Naia
GeorgiaEverything was closed, no room service, no sleepers at the room, even when requested they didnt pay any attention to it. No mini bar, no restaurant was operating properly. Very poor breakfast. Not recommending staying here. No help with luggage as well, I had to to carry my luggage to my room, if I wanted to do everything by myself I would rent airbnb and not the hotel
Mattress was ok
Stayed in January 2024
Reviewed: January 3, 2024
Jolie
United States of AmericaKing suite room booked wasn’t what we received. Gentlemen checking us in told us our room was in a block of rooms reserved. Manager William came out & told us there was “maintenance issues” with our room and it was “taken out of rotation” and he was UPGRADING us. OK, great!! Then after talking more with the manager we realized we were being DOWN GRADED!!! After confronting manager he then says well we are “upgrading you from a regular King room” well that’s not an upgrade from the KING SUITE that I reserved for a special surprise wknd. We were given money off of the room per night but it didn’t change the fact we were now staying in a Cracker Jack box room! Check your bills…Paid extra for breakfast then was charged for it. Dim lighting in rooms makes it hard for women to get ready, still had hair all over sink & bathroom floors. Area rug looked dirty. Not impressed! Won’t stay at AC again.
Location & views
Stayed in January 2024
Reviewed: December 28, 2023
Afrah
SwitzerlandNothing
Great hotel with great location
Stayed in December 2023
Reviewed: December 20, 2023
Fred
United States of AmericaValet parking is a nightmare on. Friday night. 55.00 a night to park No bathroom in the room Very small room No vending or ice on my floor Elevator situation very confusing
Great Location Very nice decor Walking distance to restaurants and shopping Comfortable bed
Stayed in December 2023
Reviewed: December 13, 2023
Christopher
DenmarkDificult to get up and down from lobby from elevators
Stayed in December 2023
Reviewed: December 12, 2023
Taeho
South Koreanice place and comfortable to stay
breakfast was so good, simple but nice
Stayed in December 2023
Reviewed: December 1, 2023
Sergio
MexicoInternet in the room doesn't work
Location is great! The place is clean and tidy.
Stayed in November 2023
Reviewed: November 21, 2023
Jasmin
PhilippinesService.
Location and the size of the room
Stayed in November 2023
Reviewed: October 31, 2023
Parris
United Kingdomno room service
Incredible views & stunning & clean room. Was on the 27th floor & loved it. Had a wonderful stay & the staff were kind & accomodating. The rooftop bar & restaurant is a highlight.
Stayed in October 2023
Reviewed: October 13, 2023
Pavlinsky
United States of AmericaNot convenient parking, the valet was never explained up front.
Everything was very new and clean inside hotel.
Stayed in October 2023
Reviewed: October 3, 2023
Joshua
United States of AmericaAs is typical, they gouge you for things like a $35 breakfast, or any other food/beverage service. And of course downtown LA is pretty rough around the edges, but that's not the hotel's fault.
This is a clean, updated, excellent hotel. The staff was helpful and kind and the room impeccable. Great views, great value. Definitely recommend.
Stayed in September 2023
Reviewed: September 20, 2023
Catherine
United States of AmericaFrankly, after a long trip, learning how to use the two elevators, initially was too much work and confusing. Also the very modern faucet in the bathroom sink was a learning experience. On the whole I prefer a bathroom separate from bedroom. But these are really details.
I loved the location of the breakfast. I loved that it could be paid by the hospitality tax. I forgot a wallet with several ID cards, a gift certificate, and the lost and found staff was incredibly nice about it. I would like to commend especially Flenicia. I talked with her a couple of times. She was very helpful.
Stayed in September 2023
Reviewed: September 18, 2023
Yinyin
United States of AmericaThe room is so small even for a single person to stay
The location is perfect to go to the concert
Stayed in August 2023
Reviewed: September 11, 2023
Yadira
United States of AmericaStaff is very friendly
Stayed in September 2023
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