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  5. Reviews of AC Hotel by Marriott Maui Wailea

Reviews of AC Hotel by Marriott Maui Wailea This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

88 Wailea Ike Place, Wailea, 96753, United States of America

#18 of 62 hotels in Wailea

Guests' Choice

Review Score

Based on 65 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    7.4

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 31, 2024

    8.0
    Excellent breakfast, quality service and good location.
    • Leisure trip
    • Couple
    • Guest Room with 1 king bed, sofa bed ocean view and balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The parking is too expensive. I wish it was cheaper (or complimentary) :(

    Real fire torches in the dining area!

    Stayed in May 2024

  • Reviewed: November 5, 2023

    9.0
    Stylish hotel with great lounge areas
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The parking lot is just below the pool, so parked cars are part of your view when you look out. Would have been sweet if they dug the parking lot in just a bit deeper to avoid this. Also, there’s no complimentary coffee in the morning.

    Stylish hotel with a great little courtyard, bar, and pool area to hang out - also a stellar view of the ocean and west side of Maui. You can walk to Wailea beach, coffee shops, and outdoor shopping mall.

    Stayed in November 2023

  • Reviewed: September 15, 2023

    7.0
    Great place to stay for business and some R & R. Not the luxury option for full holiday
    • Business trip
    • Solo traveler
    • Guest room with king bed, sofa bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Not close to beach, not many food options, room clean was erratic, Main light not working

    , room was close to gym, pool. Had enough facilities for my needs on a business trip

    Stayed in September 2023

  • Reviewed: August 1, 2023

    9.0
    Perfect hotel for a relaxing family vacation! we would definitely recommend this Marriott hotel!!
    • Leisure trip
    • Family with young children
    • Guest Room with 1 king bed, sofa bed ocean view and balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    What could have been better? Since you ask, then maybe possibly sell a different type of bottled water then which is currently available now in your snack bar area?

    Perfectly situated location on the mountain overlooking the ocean, great view of the surrounding areas! The swimming pool area provides a spectacular experience for all types of activities, and indeed helps create a good family swimming atmosphere!! Also there is a bar restaurant which serves food located inside the swimming pool area, who could ask for more than that? Thank you AC hotel staff for your dedication to making our Hawaiian vacation a great success!!

    Stayed in July 2023

  • Reviewed: April 30, 2023

    8.0
    Relaxing stay.
    • Leisure trip
    • Family with young children
    • Guest Room with 2 queen beds and balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive.

    Nice comfortable room. Evening entertainment by the pool whilst watching the beautiful sunsets. Fabulous breakfast.

    Stayed in April 2023

  • Reviewed: March 13, 2023

    8.0
    It was nice and quiet, would have liked to have more food options, either at the bar or inside
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 7 nights

    Front desk never told us about the concierge desk at the Marriott Residence next door; missed opportunities to schedule tours and events. Eventually found out half way through our stay from the bar tender. No dressers in the room.

    Clean and very friendly staff

    Stayed in March 2023

  • Reviewed: January 2, 2023

    7.0
    I wouldn’t stay there again
    • Leisure trip
    • Family with young children
    • Guest Room with 2 queen beds and balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    there were no amenities no room service of shuttle to the beach no restaurant the food was not very good at the bar by the pool

    It was clean and pretty quiet

    Stayed in January 2023

  • Reviewed: December 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room with king bed, sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The location:(

    The hotel staff was great

    Stayed in October 2022

  • Reviewed: November 26, 2022

    8.0
    Wonderful stay
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit of a walk to the beach and shops. You really need a car to stay there. Only negative is that the housekeeper did not respect my privacy even though I left a sign on the door.

    Clean, beautiful pool, excellent breakfast.

    Stayed in November 2022

  • Reviewed: October 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest Room with 2 queen beds and balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Every thing was with extra pay. An expensive hotel in the first place, and another $30 a day for parking, $25 for breakfast per person, $200 for late check out, even some of the seats near the pool were with additional cost. If you want a room with better view $50 per night. That is very annoying. Nothing complimentary. Not on the beach front.

    Beautiful pool and bar area. Nice restaurants in the area. Good laundry room for the guests.

    Stayed in October 2022

  • Reviewed: February 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    a little expensive

    loved the pool… rooms…showers…etc

    Stayed in February 2022

  • Reviewed: January 4, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    cleanliness needs some improvement - hair visible on sofa/in restrooms when we first checked in.

    New building/facility, easy parking, great staff, close to shops and not far from beaches.

    Stayed in December 2021

  • Reviewed: January 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest Room with 1 king bed, sofa bed ocean view and balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    I thought it would be closer to the beach. they also seemed understaffed.

    super clean, updated.

    Stayed in December 2021

  • Reviewed: September 7, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest Room with 1 king bed, sofa bed ocean view and balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    You pay almost a $1000 per night and They charge you extra for absolutely everything. Breakfast (very poor) extra cost. Parking extra cost. Laundry extra cost. Soap for laundry extra cost. Use the pool cabana extra cost. Only water and air are included in the $1000 per night you pay.

    It is a brand new building. Nice common areas and everything very clean.

    Stayed in September 2021

  • Reviewed: July 14, 2021

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Guest room with king bed, sofa bed
    • Stayed 3 nights

    On the balconies, you can see your neighbor

    The location is close the Shops of Wailea and Island Gourmet where you can buy anything you need. Also close to Akamai coffee and a massage place. You can take a nice tree lined walk towards Andaz hotel or take the Wailea beach path walk. It's safe to walk. The pool/bar/lounge area is small, but well laid out. I liked that it wasn't crowded. The staff was friendly and helpful. Our TV wasn't able to play Netflix at the time, but is supposed to be an option. The lay out of the room (king bed with couch) was nice.

    Stayed in July 2021

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 8 nights

    The location was ideal, close to the beach and shopping. The hotel staff were outstanding. We thoroughly enjoyed celebrating our 30th wedding anniversary their.

    Stayed in April 2024

  • Reviewed: March 9, 2024

    10
    Great Hotel for Maui
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    20 minutes walk to the beach

    Perfect size of the hotel, great breakfast, big rooms, nice staff, beautiful pool area from where you can watch the sunset

    Stayed in March 2024

  • Reviewed: January 31, 2024

    1.0
    View wa nice not the staff
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff and everyone was so arrogant and misbehaved constantly not happy at all I need my money reimbursed . Also there was constant noise coming from above floor couldn’t sleep while nights when complained to the staff they said they can’t do anything

    View

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest Room with 2 queen beds and balcony
    • Stayed 1 night

    There wasn't anything to not like.

    We did not have breakfast. Location was great.

    Stayed in October 2023

  • Reviewed: December 27, 2023

    5.0
    Well located, beautiful property
    • Leisure trip
    • Travelers with friends
    • Guest room with king bed, sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    I booked through Bonvoy app, then cancelled because booking.com had a better price. When I got there for check in, I was told my reservation was cancelled. I said that I paid the full price and that I saw the charge deducted from my checking account. The woman (Manager? She was dressed differently, more formally than other front desk staff.) said I need to take it up with booking.com because she wasn't showing me in the system. I called booking.com and they had to call the hotel. They reached the woman and she found my reservation, but she blamed me by saying, "I asked if it was under a different name. It was under your first name, not your last name." My first name is Myly, my last name is Posse. Two unusual names. Wouldn't that be the first thing you checked? The next morning, we woke up looking for the coffee maker. There wasn't one in the room. I looked up amenities to confirm that there should be one and the website included it as part of the amenities. Went to the front desk to explain we didn't have a coffee maker in the room and could we get some coffee? I was told the coffee place didn't open until 6 or 6:30, can't remember the exact time, but the front desk woman-not the manager--went in the back and brought us back two cups of coffee. She charged us for them. I know we were up early on California time, but I wouldn't have had to bug the front desk if the coffee maker was in our room. Nevertheless, we were penalized for their error.

    The hotel is beautiful, what you can usually expect from AC hotels. The infinity pool is sublime. Beds are very comfortable. It was about a 15 minute walk to beaches from the property, so well located if you don't mind a bit of a hike uphill on the way back. Close to shops/ mall and great restaurants, too.

    Stayed in November 2023

  • Reviewed: December 21, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool and bar area was closed for repairs

    The staff

    Stayed in December 2023

  • Reviewed: November 3, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Guest Room with 2 queen beds and balcony
    • Stayed 3 nights

    I liked how small the hotel was in comparison to the larger resorts in the area. This one was charming, intimate, and lovely all the way around.

    Stayed in November 2023

  • Reviewed: October 2, 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Great location - really close to the shops and town Lovely modern hotel with great amenities Staff couldn’t do enough to help you

    Stayed in September 2023

  • Reviewed: September 2, 2023

    10
    Wonderful stay, beautiful hotel
    • Leisure trip
    • Couple
    • Guest room with king bed, sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Not exactly oceanfront, but it does have a decent garden view with remote ocean Ana’s Mountain View’s. This also makes the hotel more quiet and peaceful

    Modern boutique hotel, beautifully designed with a lot of modern and considerate features

    Stayed in September 2023

Showing 1 - 25

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