414 North 5th Street, Downtown Phoenix, Phoenix, 85004, United States of America
#20 of 129 hotels in Phoenix
Guests' ChoiceBased on 576 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Jessica
United States of AmericaThe parking and the price for garage parking was a little disappointing, considering the price that was paid for the hotel stay.
Location was perfect. Arizona center was right there. Walked there and spent the evening sitting outside by the fire. Staff was amazing so nice upon entering. The lobby was nice and clean.
Stayed in May 2024
Reviewed: May 7, 2024
Sondra
United States of AmericaPrice for morning buffet was too expensive for what was available. Egg dishes were cold and breads were stale. Service was good, though.
Great location near Chase Field. They let us check in early, and it was much appreciated!
Stayed in May 2024
Reviewed: May 5, 2024
Jennifer
United States of AmericaNothing, it was very nice.
A great bar/restaurant that wasn’t college age filled like the rest of downtown.
Stayed in May 2024
Reviewed: April 28, 2024
Devie
United States of AmericaMore options needed for people with rheumatoid arthritis
Stayed in April 2024
Reviewed: April 27, 2024
Mo
United States of AmericaYou have to pay $35 for parking per night which is so annoying given the cost of the hotel.
We stayed at this location for just a night. It met our expectation of being close to the airport. The staff were nice and the hotel was clean.
Stayed in April 2024
Reviewed: April 22, 2024
Fannieh
United States of AmericaWe loved the location, the room and views and the restaurant/bar that was located inside. Dee and Isiah was attentive and friendly and welcomed us to Phoenix happily.
Stayed in April 2024
Reviewed: April 19, 2024
Crosby
United States of AmericaThe staff at this hotel was incredible, polite, responsive, and knowledgeable! The location was great and the hotel grounds were beautiful. Will definitely be back!
Stayed in April 2024
Reviewed: April 2, 2024
Chet
AustraliaOnly niggle I had was that the water pressure in the shower is very low. I was on the 20th floor.
Stayed in March 2024
Reviewed: March 26, 2024
Magee
United States of America20 dollars parking
♥️ this hotel
Stayed in March 2024
Reviewed: March 24, 2024
Miguel
United States of AmericaNA
Tidy and clean
Stayed in March 2024
Reviewed: March 10, 2024
Elias
United States of AmericaPlaced next to air conditioning units, so woke up a few times to the humming of the unit's.
It was an all around great overnight stay.
Stayed in March 2024
Reviewed: March 10, 2024
Ithailtze
United States of AmericaReally clean
Stayed in February 2024
Reviewed: March 7, 2024
Jeffrey
United States of AmericaThe Location is IDEAL! You can walk to numerous restaurants, coffee shops and downtown Phoenix Events.
Stayed in March 2024
Reviewed: February 24, 2024
Michael
United States of AmericaNa
The staff was great
Stayed in December 2023
Reviewed: February 1, 2024
Candiani
MexicoNothing
The location and rooms
Stayed in January 2024
Reviewed: February 1, 2024
Holly
United Kingdombreakfast. Was expecting a bit more (in terms of hot continental breakfast)
staff were fantastic and room was lovely
Stayed in January 2024
Reviewed: February 1, 2024
Beverly
United States of AmericaThe restaurant on-site was expensive and food not that good. Breakfast was $18. No hot water the last night. I had to take a cold shower.
It was in a good location that was a 3 minute walk to my event and had a little open mall nearby.
Stayed in January 2024
Reviewed: January 29, 2024
Siena
United States of AmericaDefinitely an ideal stay for anyone. Great location , beautiful hotel and an even better staff. This hotel never disappoints.
Stayed in January 2024
Reviewed: January 22, 2024
Duane
United States of AmericaNothing
Quiet, easy access with plenty of parking.
Stayed in January 2024
Reviewed: January 16, 2024
Del
United States of AmericaN/a
Accessible and plenty of parking in the structure. Friendly staff and ultra clean room.
Stayed in January 2024
Reviewed: January 7, 2024
Terry
United States of AmericaI can’t think of anything.
The hotel was modern contemporary, clean and comfortable.
Stayed in December 2023
Reviewed: January 6, 2024
Lukic
SwitzerlandVery central position and very clean hotel
Stayed in December 2023
Reviewed: December 31, 2023
Juan
United States of AmericaNone
Just good everything was good, service n food nice
Stayed in December 2023
Reviewed: December 29, 2023
Lisa
United States of AmericaFood options
Proximity to downtown and Chase field. Nice rooms - comfortable bed
Stayed in December 2023
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