Housekeeping needs to be managed better. It is only offered once every alternative day. But our requests kept being dismissed. Asked for housekeeping to be done on the 3rd day after 1300hrs but we had knock on the door at 11pm and again at 8:30am for housekeeping. 4 days at hotel and we never got it cleaned. Also appreciate the hand shower but water pressure is very poor. Breakfast very basic.

Centrally located close to everything - walking distance to main spots. Staff is really kind and helpful. Lovely set-up, design and decor.

Stayed in December 2023

One of the elevators did not work which caused delays in getting to and from the room.

Stayed in September 2023

Housekeeping not responsive then lheard complaining about having to do room so late. Bare in mind service request was made 6 hours earlier - arrived at room over 6 hours later room still not made up m

I loved the top floor with wonderful city views. The gym was great n same floor and so was the bar with incredible staff and great views.

Stayed in August 2023

Good hotel, nice rooftop bar

Stayed in August 2023

The price for the size of the room.

Close to everything I needed.

Stayed in June 2023

Restaurant was hard to get on the phone to order dinner. No fridge.

Room was clean and bright with a nice view. Every staff person was super helpful and friendly, A+ staff. Corrine Restaurant had great food. Lobby was pleasant. I never heard anything from the rooms around me, nice and quiet.

Stayed in April 2023

The room was very small . There is no mini fridge or ice bucket in the rooms. We called for ice and it was brought up in a bag, when we asked for an ice bucket , we instructed to use an empty trash can. The policy for the overnight valet needs to be the first thing you see when looking at policy and terms and NOT on the last paragraph. The valet should also probably mention the price of overnight valet when asking customers if they want to overnight valet . I will admit that I did not read the policy and terms line for line , just glanced at it. When I saw the cost of overnight valet to be $57 I found it to be jarring, especially when there is a parking lot right next door that only charges $20

Location- within walking distance of so many things

Stayed in March 2023

Valet price and size of room

Location and facilities were great

Stayed in February 2023

I haven't scored negatively for this as it's a preference thing, but I have to mention it - the bathroom set up is very strange (imo). There is a toilet cubicle with a sliding glass door, a separate shower cubicle (where you step out of the shower directly into the bedroom), and then the sink is just in the bedroom. So there is virtually no privacy, and it's also hard not to wake each other up if you get up in the night. Just don't understand it as there is plenty of space for a nice bathroom. It looks great, but is impractical really.

Overall this is a lovely hotel - great location, friendly & helpful staff, modern, clean, comfortable bed, good sized room. Complementary morning coffee in reception is a nice touch as you head out for the day. We ordered room service one night and it was delicious and a reasonable price.

Stayed in February 2023

winter hours of roof top bar. by the time we could check in the bar was ready for last call

rooftop bar was great

Stayed in December 2022

I think the bathroom, the towels and the floor could have been much cleaner, it didn't smell clean either

nice place and good location

Stayed in January 2023

The bathrooms do not offer privacy in that the sliding doors don’t fully close nor are soundproof

Kind staff, privacy/quiet, nice location

Stayed in December 2022

The parking was a little confusing

Stayed in December 2022

Great location in downtown Denver! Lots of restaurants/bars/things that are walking distance. Clean. Good bang for your buck.

Stayed in December 2022

The bartender gave our change on the corner instead of in our hands. When it was handed to him in his hands. That made me feel like he didn’t want us there. Very rude

I love the bar area and restaurant was a plus

Stayed in December 2022

the guests next door were loud all night

location cleanliness

Stayed in September 2022

No fridge or microwave in the room.

convenient walk to every restaurant

Stayed in August 2022

Bryn at the front desk was extremely professional and responsive to our needs. We arrived at check in just after 4 pm and a queen room was unavailable due to cleaning. I had booked 2 queens and was unwilling to take a king room. She went out of her way to get the room ready for us quickly. I was also extremely taken with the restaurant, Corrine. Excellent brunch. Our waitress, Jamie, was so welcoming and helpful. Everything was perfect! Even the chef came out and checked on my special “1” pancake order as I ordered it on the tail end of our meal!

Stayed in July 2022

we never got to go to the rooftop bar because it was always full. it’s not mad clear that the restaurant and bar are shared with another hotel

good location. lobby was beautiful

Stayed in July 2022

I had to rest and get prepared for work. The downtown was noisy and obnoxious. The homeless were uncomfortable and scary. Parking was not included in my stay. Expensive and inconvenient.

What Bfast ?

Stayed in June 2022

short on water

location was great

Stayed in May 2022

rooms are very small, no privacy in the bathroom

excellent location

Stayed in April 2022

Wish bar stayed open later and rooftop was closed

Loved the interior design and ambiance. Good food at Corinne's.

Stayed in March 2022

Checking out very early in the morning required walking around the corner to the sister hotel. It would have been much better if there was a way to do it at the hotel, without having to haul one's bags anywhere.

The room was small, but very nice and sleek. I could walk from the hotel to numerous places to grab a bite to eat, which was a big advantage. All the staff were kind and helpful, particularly the valet.

Stayed in April 2022