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  5. Reviews of Ace Hotel Portland

Reviews of Ace Hotel Portland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1022 Southwest Stark Street, Portland, OR 97205, United States of America

#38 of 139 hotels in Portland

Guests' Choice

Review Score

Based on 318 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Breakfast was really terrible. If this is a selling point for booking the hotel, it shouldn't be.

    Hotel is very well situated - close to great bars, restaurants, and shopping. Beds are incredibly comfortable and the room was exceptionally clean.

    Stayed in February 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it was comfortable and pet friendly

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    I was very disappointed in the breakfast. Two out of my three mornings, there was hardly anything left to eat (only a few Fruit Loops). I got there with at least an hour left in the breakfast service each time too. The one morning with food left, there were yummy overnight oats, but no toppings left nor utensils. Also, keep in mind you will want to park in a garage in the area and that will add $20-25 dollars/night to your budget.

    Great location! You can see Powell's Books from the room. Comfy room for my daughter and me! Great view! Nice to be able to hop downstairs to Stumptown Roasters in the morning.

    Stayed in February 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    They ask you for a 100 dollars deposit. Breakfast is included but it's very "light". Perhaps my room was a bit too dark.

    Clean, supercool interiors, there's security at night.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    A comfortable, affordable stay in a central location and with a distinctly "Portland" feel.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    I wanted a centrally located hotel at reasonable rates with an appealing environment as a bonus. As an architect I appreciated the attention to detail in the hotel. I found the slight quirkiness to be endearing. Slight flavor of a "youth hostel" but with an upscale spin. We enjoyed our stay. We had made an error in our booking and they were very accommodating to fix that. Great stay.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Lighting, lack of bedside tables, very basic for amount you pay

    Location, staff, kitchen

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 1 night

    nothing

    the room's style is very classic.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Loved the vibes, amenities & how welcoming the front desk was when we checked in!
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast included was interesting. The overnight oats were delicious, however, aside from that, there wasn’t much breakfast options other than the occasional orange. I wish they had more options other than the overnight oats. The coffee was okay, but it’s what to be expected as hotel coffee. They had two milk alternatives (almond & oat) which I liked having and plenty of sugar alternatives as well. Overall, the breakfast included was slightly disappointing.

    Loved how easy it was to check in the evening, how the lobby was closed after sundown and you needed to be let in, which happened almost immediately after ringing the bell. It was a great stay, really enjoyed the amenities that were given to us and how well stocked our room was with towels.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The room wasn't turned over as much. I had to ask the person at the desk to do it as it was my wedding day and I wanted a made bed

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Historical and unique.

    Nostalgic, clean, close to all conveniences.

    Stayed in January 2024

  • Reviewed: November 23, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower had broken.

    Good

    Stayed in November 2023

  • Reviewed: October 29, 2023

    8.0
    I really enjoyed it
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The heating was a bit low, felt cold at times, also the showr can take awhile to heat.

    Very cool and singular, great staff, breakfast pantry has good coffee and microwave, plates/ utensils for guests to use, and the best orange juice.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    9.0
    Central location great for a short stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Towels were harsh, not a great breakfast offering

    Comfortable beds, great location, good coffee

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night

    unique decor that really highlighted and uplifted the historic features of the hotel great cafe attached

    Stayed in September 2023

  • Reviewed: October 8, 2023

    8.0
    Hip and cool hotel in downtown
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately downtown has got a little ropey now, nothing the hotel can do about it and they do everything they can to make you feel safe. We didn’t have any issues around the hotel area

    Great trendy accommodation, love the coffee shop and free pastries in the morning

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Funky and hip hotel with excellent staff that make up for the location. Unfortunate that there are so many displaced an
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite noisy as far as floor above, noise from outside. The streets in the area are also very dirty. Sidewalks are dirty and smell of urine even close to the hotel main entrance. Lots of transients in the area. Not the hotel’s fault but a problem within the city. Unfortunate because the location is good and the staff excellent.

    Close to shopping, restaurants and convenience.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    7.0
    Cool hotel brand but this one needs some more work
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast needs to be reviewed. For a trendy hotel a few sweet pastries, banana or apple and tea/coffee was not good. There was no yogurt, granola or porridge on the 2 days I was visiting. You would expect some bread and a toaster as minimum. Small rooms with a sink in the room corner, instead of in the bathroom. The staff could have more enthusiasm, but maybe part of Portland laid back vibes!

    Bed was a lovely size and comfy. Central location but a-lot if the trendier area’s have moved out from Down Town Portland, but still a good base on your first visit.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Half broken bathroom keys. No hand showers and bath tabs.

    Good breakfast. Especially good tea. Good yogurt and bananas. Meeting with other guests who are Ace fans.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    8.0
    Ace hotel in downtown Portland has the typical ACE look and vibe, great staff and breakfast.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Overall it was good- you get the ACE experience.

    ACE HOTEL is kind of a cool and funky hotel, not really for the average business traveler. Locations is downtown Portland, there was parking in lots closeby, not from the hotel, but almost no hotel has that downtown. The rooms was a bit smaller than expected, the hotel is old, but renovated in the way all Ace hotels are, old fixtures etc, it is a particular style. The shower was superstrong and hot and nice quality of brand amenities. Bed was comfy. The teenage boys were in a room with a shared bathroom in the hallway, that was a bit messy and very wet (looked like someone took a bath in the shower). Breakfast is a choice of some pastries9vegan possibilities) and good Stumptown coffee and fruit.

    Stayed in July 2023

  • Reviewed: August 20, 2023

    9.0
    Id definitely stay there again.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night

    really cool hotel. and the rooms were unique and fun. the music they had playing when i walked in is now my favorite radio station (never really listened to radio bit KMHD Portland is a great mix of old jazz songs and relatively recent chill music and underground hip hop. staff was friendly.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    9.0
    Exceeded expectations
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very stylish, good location, helpful and friendly staff, room was clean and comfortable.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    9.0
    Quick and easy!
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Woken up by the 6:00am recycling truck with the beepers and loud clashing of glass. I recognize that we’re in the city but that seemed way too early!

    Location, access to airport, walkable

    Stayed in July 2023

  • Reviewed: July 2, 2023

    9.0
    I had a very nice stay thanks to the great staff and the location!
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very comfortable but the room could be a bit more comfortable (e.g. adding a comfortable chair).

    I really liked the location, the small breakfast and the great staff at the reception who was always helpful and kind. My room was located in a quiet part of the hotel, at the top floor, which I highly appreciated.

    Stayed in June 2023

  • Reviewed: July 2, 2023

    9.0
    A nice stay for 2 adults and 1 kid. Great location. Hotel modern. Nice little breakfast. Great staff!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was very convenient. The staff at the reception was always helpful and very kind. We liked the small breakfast in the morning.

    Stayed in June 2023

Showing 1 - 25

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