13225 North Eagle Ridge Drive, Scottsdale, AZ 85268, United States of America
#29 of 130 hotels in Scottsdale
Guests' ChoiceBased on 281 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
8.6
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Ellis
United States of Americadidn’t like the lack of service available at the pool area or how far you had to walk to go to restrooms from the adult pool area
great views, loved the adult pool area, rooms were modern and clean, loved the water bottle filling stations.
Stayed in May 2024
Reviewed: May 10, 2024
Erin
United States of AmericaAll was great 👍
Nice views, clean property 👌
Stayed in May 2024
Reviewed: April 21, 2024
Sherry
United States of America25 $ a day to park your car
Stayed in April 2024
Reviewed: March 22, 2024
Mark
United States of AmericaFriendly staff, great property
Stayed in March 2024
Reviewed: March 16, 2024
Jennifer
United States of AmericaMore variety on food. A simple pool menu that's separate would be nice. We stayed 4 days and didn't leave the property so the option on food started to dwindle
The view was insane.
Stayed in March 2024
Reviewed: March 14, 2024
Andrea
United States of AmericaIt can get noisy in the morning because of the room doors slamming or the balcony furniture next to your room or above being moved. We arrived Friday late afternoon and asked if we needed a reservation for dinner at the restaurant - were told no need. We came around 6pm and the place was packed, took the last high top. Drinks came in about 20 minutes, food in 2 hrs. Place seems understaffed, but the waiters kept their cool and were super friendly the whole evening, not sure how they manage. Once the food arrived - salmon dish and a wild mushroom risotto - we forgot about the wait because the quality was excellent. Ordered breakfast next day as room service - again food was great but .. completely cold. There is a little cafeteria on the way to the pools, good breakfast items, reasonably priced, but - Sunday early afternoon - not much left, so you have to go to the restaurant (where they also ran out of certain things). The jacuzzi is within the adult pool area and kids still occupy the jacuzzi.
Had a good weekend at the Adero. The property is beautiful and well maintained; room, common and outside areas are super clean, great views. Our room was a Mountain view facing the pool, grounds and mountains, so beautiful. I liked the design. Someone mentioned in their reviews that the room had no ceiling - well from what I understand, it was part of the design. I loved all the areas in and around the lobby, pool, where you can just hang out and relax. All staff we interacted with was super friendly. It's great to have an adult pool. There is a beautiful hike trail just up the road from the hotel with plenty of parking. All together a great stay in a beautiful environment.
Stayed in March 2024
Reviewed: March 10, 2024
Kristelle
United States of AmericaGreat place. Great food and amazing views.
Stayed in March 2024
Reviewed: March 2, 2024
Pamela
United States of Americagreat room, great pool. Very close to the Mayo Clinic, so very convenient.
Stayed in December 2023
Reviewed: February 22, 2024
Jeanne
United States of AmericaI love it all!
This is my sixth trip at the adero hotel. It is outstandingly beautiful. I can’t get enough of the view, the swimming pools, from sunrise to sunset. I love the spacious rooms and bathrooms. The fitness space is also wonderful!
Stayed in February 2024
Reviewed: February 8, 2024
Mcadam
United States of AmericaSome staff seemed not to care. I lost my cell phone there. Syste.s were down the entire time. Staff did what was easiest fir them, not guests.
The people Giana was awesome. Food manager was cool. JANE our server for my clients was first class.
Stayed in February 2024
Reviewed: February 5, 2024
Tatyana
United States of AmericaNothing
Everything
Stayed in February 2024
Reviewed: February 5, 2024
Darrell
United States of AmericaTheir systems were down the full time I was there and had to fill out manual paper credit card charges for everything. And they charge FOR EVERYTHING. Even water. And parking. Even SELF Parking is $25 a day. Valet is $25 a day. Food and drink prices are crazy expensive and the restaurant services were terrible. It took 40 minutes to get a taco. And a $58 room service fish was BLAND and overcooked. The food quality was not good at all.
The resort was nice. However....
Stayed in January 2024
Reviewed: January 28, 2024
Rebecca
United States of AmericaVery clean and the staff was accommodating. The Spa was experience was top tier. Highly recommend the stone massage.
Stayed in January 2024
Reviewed: January 17, 2024
Renee
United States of AmericaSome minor issues. The water station on our floor only worked occasionally and we had trouble getting ice, but we just went to a different floor to fill our water bottles since they have stations on every floor. The coffee shop onsite gave us ice. I had arranged for a charcuterie board to be delivered to our room upon arrival for a special occasion but it didn’t make it. I reminded the front desk again after we arrived but it still didn’t come. I mentioned it a third time to our waitress the next day at the pool and she made sure we received it and they didn’t charge us. Even with that hiccup, we really adored all the staff. The location has its pros and cons. First, it’s a beautiful setting but the resort is in a residential area and really far away from downtown. We had some trouble ordering Ubers from here but we were able to DoorDash from a few neighboring restaurants, none were within walking distance. Would definitely recommend you rent a car.
First, the staff. They were wonderful. We loved our bar tender, the dinner hostess, and the waitress who provided pool service. Rooms are nice and comfortable and the views out to the pool and surrounding mountains are stunning. Favorite drink: It’s a Dry Heat. Food here was good too. Made friends with the staff and fellow guests. Just a lovely place.
Stayed in December 2023
Reviewed: January 12, 2024
Jessica
United States of AmericaThe steam room was not working.
Stayed in January 2024
Reviewed: January 10, 2024
Jennie
United States of AmericaWe asked multiple different times to please make the hot tub a bit warmer. For some reason, it really felt like a bath that had gotten cool like it was warm but definitely not hot. With the cold weather it just made it difficult because I really wanted to sit in the hot tub and feel hot, and some of the Jets actually felt cool. I arrived Thursday and mentioned it Friday, and then mentioned it again on Saturday, and even Saturday night it was still on the cool side. Sunday morning it did feel like they made it slightly warmer which was a lot better! Also, we paid extra for a Mountain View room but found out that the rooms facing east as well as west are considered Mountain View, and the ones that face out to the beautiful vista (west) were not available so we had ones that were facing a parking lot with a hill behind it. Just not quite what I had expected but I still loved my experience at this hotel. It would have been nice to specify that we didn’t want to look out on a parking lot but onto the beautiful rolling landscape.
Loved the location of the pool and hot tub! Loved the spa, the grounds, the rooms were comfortable, the shower was amazing, and they had things like hot tea and coffee for the room if you ask, as well as toothpaste, etc.
Stayed in January 2024
Reviewed: January 8, 2024
Shereakan
United States of AmericaBeautiful Hotel, Mountain views!! I really enjoyed my stay. Staff and management were Awesome!! I will definitely visit in the future.
Stayed in January 2024
Reviewed: January 6, 2024
Beverly
CanadaBeautiful location, great views, high end amenities, including a large gym and two heated pools overlooking the mountain view. The location is far from the city (30 mins) but close to many hiking trails. The spa was also nice for unwinding with a good massage.
Stayed in January 2024
Reviewed: January 1, 2024
Muluwork
United States of AmericaThe restaurant food & coffee
The View,the location, the amenities
Stayed in December 2023
Reviewed: December 31, 2023
Priya
United States of AmericaThe location and the setting were beautiful. The facilities were immaculately clean. Free car charging was a plus!
Stayed in December 2023
Reviewed: December 28, 2023
Sean
United States of AmericaAbsolutely beautiful hotel and the views were spectacular
Stayed in December 2023
Reviewed: December 26, 2023
Sandra
United States of Americano free WiFi unless you become a Marriott Bonvoy member; expensive stay
beautiful grounds with accessibility to short hiking trails; clean and comfortable; friendly, helpful staff
Stayed in December 2023
Reviewed: December 21, 2023
Kimberley
CanadaNothing, but prepare to drive if you want to sight see (it's out of the way but we loved that about it).
Amazing views. One of the best parts of the experience was how wonderful and friendly the staff were. They really made it an experience, every single one we interacted with. Rooms/beds were very comfortable and there didn't seem to be much sound transfer. We will definitely be back.
Stayed in December 2023
Reviewed: November 13, 2023
Thomas
Canadamanagement really has to work on the coordination and management of their bar and restaurant staff. also the bartender’s grumpy attitude (ref. to male bartender who worked at night on 11th Nov.) has to be addressed
Stayed in November 2023
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