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  5. Reviews of AKA West Palm

Reviews of AKA West Palm This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

695 South Olive Avenue, West Palm Beach, FL 33401, United States of America

#20 of 118 hotels in West Palm Beach

Guests' Choice

Review Score

Based on 179 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    7.0
    Nice location near south entrance to boat show, bur very expensive!#
    • Leisure trip
    • Couple
    • Studio Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    No hanging possibility in room . Ails to long and use of elevators complex and limited. Restaurant and bar open to late. Good especially for long stays

    Building is in very good shape., Room is klean and kitchen new .Parking is komplex and expensive but ok, small terrace with view. Nice location near water, restaurants and bars

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    Would stay again, just some warnings if coming late
    • Leisure trip
    • Travelers with friends
    • Premium Penthouse Queen
    • Stayed 1 night
    • Submitted from a mobile device

    No late food at least right now (seems they are building still) - has a restaurant that only serves charcuterie boards and there is no room service. Nothing else nearby late - not even a convenience store. The hotel front door is locked late night. My friend arrived late - despite having her name on the listing the late night front desk staff just said “no pending reservations” and hung up/ would not let them in the building. Eventually resolved but a bizarre reaction to someone with bags waiting at the front door.

    Bradley at the front desk was amazing. The room was comfortable and clean. Location is great - off the island but close to the main strip of restaurants in west palm beach. Close to airport. An Uber ride to the beach. We loved the pool!

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Great hotel. Perfect base for the city, close to beach and restaurants. Lovely large rooms
    • Leisure trip
    • Couple
    • Premium PH King
    • Stayed 5 nights
    • Submitted from a mobile device

    I never discovered if there was a restaurant and the staff in the lounge area were not very helpful or friendly

    Modern, clean and stylish with great gym and facilities

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Quick stay with my family but the 2 bedroom with a kitchen was essential for my son with an allergy!
    • Leisure trip
    • Family with young children
    • Two Bedroom Club Premium Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel just needs food.

    I stayed in a 2 bedroom with a family of 4. I believe ro service should throw out garbage and possibly change out towels.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Nice location and rooms, but aparthotel feeling
    • Leisure trip
    • Couple
    • Studio Queen
    • Stayed 8 nights

    The breakfast is very simple. Also we prepaid for the breakfast for 8 days and suddenly after 6 days they stopped to serve breakfast and just offered us to go to another restaurant and pay separate for the beakfast, strange solution.... This is like a aparthotel where You only have cleaning of the room only once a week, so little bit rare if You are used to stay in hotels with cleaning & filling up water & toilet paper daily. Was mention "BIG BED" but it was a queen size bed, so small for two adults.

    The location is very good. The staff is good and helpful. The rooms was good and comfortable. The gym is very good and the pool are good. The parking facilities & service are very good even for a bigger car.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Penthouse Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not enough very simple no pastries just toast and a couple of fruits No phones in the room run out of facial tissues and they did not respond to the text

    Beautiful property well decorated great location

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Modern, clean and very spartan
    • Leisure trip
    • Solo traveler
    • Premium Penthouse Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Needs to let guests know they allow dogs! I had a terrible barking dog next door! Also only one elevator and so have to wait a while sometimes

    Very modern and minimalist

    Stayed in March 2024

  • Reviewed: February 22, 2024

    7.0
    Nice apart hotel in west palm with good facilities.
    • Leisure trip
    • Couple
    • Premium Club King
    • Stayed 4 nights
    • Submitted from a mobile device

    Even though the rooms are nice and have a kitchenette, they are basic. You will need to supply some of your own things if you want to use it as an apartment rather than a hotel room. Grab and go breakfast is a joke. Compared to other cities, it is quite expensive. But so is west palm in general.

    Great location in the center of west palm beach. Clean designed rooms with comfortable bed and small kitchenette. Nice gym but on the smaller side. Nice pool. Staff is friendly.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    New, modern and well equipped. Would stay again without question
    • Business trip
    • Couple
    • Studio Queen
    • Stayed 8 nights

    No complaints at all, very happy with the Aparthotel

    Breakfast was great, an unexpected bonus

    Stayed in January 2024

  • Reviewed: February 4, 2024

    8.0
    For the week we were there it did suit our needs.
    • Leisure trip
    • Couple
    • Studio Queen
    • Stayed 7 nights

    Dishwasher wasn’t working, need an ironing board and iron, need hooks in the bathroom, need two chairs instead of just one. We were a couple staying in the room. Should have the lounge area available in the evening. Maintenance workers always around making lots of noice

    Location was excellent, clean, convenient to everything . Coffee and breakfast was good in the morning.

    Stayed in February 2024

  • Reviewed: January 27, 2024

    8.0
    Overall It was exceeding my expectations!
    • Leisure trip
    • Couple
    • Studio Accessible
    • Stayed 1 night

    There are just two elevators and if one is out of service you will wait endless.. (we've made the experience). The challenge in the breakfast room is to find the coffee-machine and than get a cup if there is any.

    The equipment in the room is amazing, you could really use this like an apartment. The Square nearby is an excellent shopping area and you may have dinner there.

    Stayed in December 2023

  • Reviewed: January 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Penthouse Queen
    • Stayed 2 nights

    There is a limited number of elevators available, which resulted in longer wait times.

    Excellent hotel in a great location. This hotel is within walking distance to shops and restaurants, and has great parking facilities. Staff were helpful and accommodating. The room was very clean, modern comfortable and compact. I would definitely recommend this hotel.

    Stayed in December 2023

  • Reviewed: January 16, 2024

    9.0
    Modern, clean and the staff is amazing.
    • Business trip
    • Solo traveler
    • Studio Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Just two elevators very distant, breakfast at the lounge was not what I was expecting and tv anchorage didn’t pivot which makes almost impossible to watch tv.

    Modern, clean and well located

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    This was the third time we stayed in this property for the past year. Great for access to Palm Beach, WPB downtwon, the
    • Business trip
    • Family with young children
    • Studio Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    1. Lack of wall hangers in the bathrooms. Where do I hand any towel or bathrobe!? Wrote same feedback last year, nothing changed. 2. Lack of wall hangers and shoe cabinet in SOME but not all studios. We booked two studios and one of them had these in the doorway.

    Location and the European concept in the kind of Bauhaus design. The reliable internet critical for remote work and the full set of utilities available in the room.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Comfortable bed, new, clean, and well equipped apartment especially for a longer stay.
    • Leisure trip
    • Solo traveler
    • Studio Accessible
    • Stayed 5 nights

    Since there is no doorman to greet you, I thought that the staff at the front desk could be more friendly when guests came in and out. It felt a little sterile at times.

    There was a very nice breakfast room to go to in the morning, and it was all complimentary. The pool and gym were great too. Most of all it was a perfect location for me to visit family in Palm Beach just over the bridge. I walked a lot in the area; the Norton museum, The Hive and Pur Vida restaurants were my favourite stops.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    I will come back!!
    • Business trip
    • Family with young children
    • Premium Club Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very comfortable and the location was perfect The staff at the front desk was very nice

    Stayed in November 2023

  • Reviewed: January 8, 2024

    9.0
    Excellent location and value!!!
    • Business trip
    • Solo traveler
    • Studio Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    No comments here

    Great location to DT West Palm lots happening great spots. Palm Beach Island great places and PB Beaches. Great Place!!!!

    Stayed in November 2023

  • Reviewed: January 3, 2024

    8.0
    The staff is friendly, the hotel is clean, the location is convenient, but it needs some TLC
    • Leisure trip
    • Couple
    • Studio Accessible
    • Stayed 1 night

    The room was clean but had no closet! (I've been traveling for 50 years all over the world and that was a first!) No rugs! No desk and chair! The towel rack was broken. As was the hair dryer. When I called for a replacement hair dryer, after getting out of the shower, it took 35 minutes for the staff to arrive with a new one and by then my hair was nearly dry. And there were no amenities: no shower cap, no water glass by the sink, no soap dish in the shower, no emery file, no bedside pad and pencil, not even a suitcase rack. This was WEIRD.

    I liked the location, the lounge, the pool area (though the siting of the pool was very strange, as it is never in the sun). I think the breakfast is good, but it is identical every single day, which is a little sad. The food staff was excellent.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    9.0
    Great place to stay in WPM
    • Leisure trip
    • Couple
    • Studio Accessible
    • Stayed 5 nights

    Elevator broke one time and we had to wait to be rescued for around an hour. But the staff was very attentive and waived a car parking fee for us to compensate. The pool is great and clean but design is strange. Pool is short because half of the space is given to sun spaces with 1 foot of water. Would be much better if the whole length is used for swimming

    We stayed in a studio with a balcony. It had all amenities, full kitchenette , everything you need for a comfy stay. Everything is spotless clean and new. Staff is amazing, ready to help with any question. Location is excellent. Right across the bridge to Palm Beach. We walked to Palm beach, did not even used a car. They also provide complementary breakfast in a lounge even though their website says they do not serve breakfast

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    I had pleasant stay
    • Leisure trip
    • Solo traveler
    • Studio Accessible
    • Stayed 7 nights

    I was woken up in the mornings between 7:30 and 8:30am due to work being done. They could have organized workers to start at least 10am so guests could rest well. There was also no wardrobe in the room.

    The staff were amazing, accommodating, and kind. The room was ok and good size.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    great stay
    • Business trip
    • Solo traveler
    • Studio Queen
    • Stayed 7 nights

    the pool is nice but really small The room right above the gym is really noisy I had problems with the shower, but I guess that should be fixed now

    very nice clean rooms, I love it that there is a refrigerator and good coffee in the room

    Stayed in December 2023

  • Reviewed: December 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Club Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a bit basic. More help with bags and parking.

    Very clean modern rooms and pool area. Well situated, but a little hard to find.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Minuscule piscine.

    Nouvel hotel in W palm beach. Parking facile à 25 usd la journée.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    9.0
    Overall a great place. Has integrated kitchens for those that wish to cook. Will stay there next tim
    • Business trip
    • Solo traveler
    • Studio Accessible
    • Stayed 3 nights

    One day they forgot to clean room, however very apologetic and I understand this can happen. No breakfast room but one can collect mini-breakfast from the front lobby. One disadvantage is need to keep blinds drawn as overlooked,

    The building is spotlessly clean. On aarival I did not like the room allocated and they changed it without discussion to an excellent bedroom with separate living-room. Good towels, comfortable bed. Wi-Fi excellent. Ideal for business. I did not have a car but noticed direct access to a garage.

    Stayed in November 2023

Showing 1 - 25

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