Great location, lovely hotel, gorgeous outdoor area. I do think it is time for more updates to truly take it to the next level.

Stayed in April 2024

I enjoyed the balcony. The bathroom was very nice as well.

Stayed in March 2024

Nothing we didn't like. There is no breakfast included and you have to pay a resort tax but this was made clear on the booking.

We stayed at the end of a roadtrip as a treat from staying in motels. The quality of room, comfort and décor was very high. Plenty of free parking. Pool was a good size for swimming. It was more money than elsewhere but it was a nice place.

Stayed in April 2024

I called before I booked to ask cost of dog. I was told no charge. Got there & was told $75. I don’t consider that Pet Friendly. Booking.com should list the charge for a pet. It spoiled my whole stay. I would not have booked a room there

Beautiful facility

Stayed in April 2024

It was a little noisy where I was at. The people across the hall were up all night slamming their door and talking loud.

Location was great. Hotel was beautiful. Staff was very nice. Room was big and comfy bed. Loved the bathroom.

Stayed in March 2024

I didn’t think it was great value for money, though. The neighborhood isn’t very interesting. the walls are also quite thin.

The hotel was fine— we didn’t have any particular problems

Stayed in March 2024

Could use a little bit of touch up paint here and there

Friendly staff, excellent location

Stayed in March 2024

The first room we were in had a connection to another room by a very loose door and unfortunately the other party blared their tv all night.

Great location, beautiful property.

Stayed in March 2024

I can't say I didn't like anything.

The location was very nice. The room was pretty large for a hotel room and had a balcony to boot. There is a restaurant in the hotel so it was a one stop shop!

Stayed in March 2024

I didn't like that there wasn't a microwave in my room. Some days, it was hard to find a parking spot.

I like the area my room was located. I liked the restaurant in the hotel.

Stayed in March 2024

The restaurant could be better. Food a little salty and arrived not quite hot enough- coffee not hot. Rooms still have old style spray ceiling and old furniture.

I liked the Spanish theme, the big fireplace and the staff. The bathroom was nice, very modern. It was walkable to old town and the Sawmill food court. I loved that.

Stayed in February 2024

Nothing comes to mind

Fun location, great pub.

Stayed in January 2024

Breakfast not provided

Great location, good rooms

Stayed in December 2023

We had to use valet parking one evening. I think the Sawmill customers are using your lot and there were no spaces. Fortunately, we did not need to leave very early in the morning, which could've been a problem since Valet would not be open.

The woman sho cleaned our room was FANTASTIC , room 1012.

Stayed in December 2023

Nothing

Location

Stayed in November 2023

I have stayed at this hotel several times. I like its location near Old Town

Stayed in November 2023

The price

Great hotel, well staffed, good services, nice bar and restaurant, great breakfast

Stayed in December 2023

Fireplace at the end of the lobby, restaurant and bar, courtyard, right next to Hotel Chaco and across the street from Sawmill Marketplace. There is no airport shuttle, but you can book an uber or supershuttle for a decent price. Hotel toiletries were great. Deep bathtub great for a bath. Clean room, comfortable beds, free wifi worked great. Would stay here again.

Stayed in November 2023

It was cold in the lobby and restaurant

Stayed in November 2023

The jr. Suite furniture felt a little lacking. Lots of open space but no couch for example

The hotel is great, staff is great

Stayed in November 2023

The first night I had a small disturbance with an high school members being too loud in the hall.

Food was exceptional…Had dinner and drinks at Garduno’s! Flamenco at the resort was wonderful, dinner was scrumptious! Had drinks in the wine bar, the jazz trio were excellent accompaniment to my night caps! The rooms were nice , mine overlooked the garden and small fountain. Very nice and relaxing in the middle of everything. Well Pleased. Looking forward to returning with some friends

Stayed in November 2023

There wasn't a microwave available in the room - we had to call the front desk to request for one to be brought up to our room. Even then, they didn't have enough microwaves in the hotel and couldn't bring one up to our room until the next day. There also is no ventilation/fan in the bathroom so it can get quite stuffy in there. Parking was generally OK, but if you're there on a Friday night or Saturday, parking can be a bit hard to find due to parties/events during those times.

The room was clean and spacious. The property is walking distance to Old Town. There are restaurants within the hotel lobby as well as a Sawmill District Food Court one block away - very convenient if you don't want to go far for food or if you don't even want to venture out of the hotel at all. There is a nice outdoor pool and a small hot-tub available.

Stayed in August 2023

The walls were so thin the men next door were telling snd it sounded like they were in the room with us.

All was wonderful, and the restaurant also.

Stayed in November 2023

A bit dated.

Architecture, location

Stayed in November 2023