Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Louisiana hotel reviews
  4. Alexandria hotel reviews
  5. Reviews of Four Points by Sheraton Alexandria

Reviews of Four Points by Sheraton Alexandria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2301 N MacArthur Dr, Alexandria, LA 71303, United States of America

#8 of 21 hotels in Alexandria

Guests' Choice

Review Score

Based on 263 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.2

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 29, 2024

    9.0
    Great place for a stop in Alexandria!
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night

    Some service animals were allowed to roam unleashed which can be un-nerving especially with big dogs.

    Hotel was safe, clean, comfortable, and the staff was courteous and helpful. Very pleasant atmosphere located in a very quiet area but close enough to shopping to make it convenient. Rooms were spacious, comfortable with excellent HVAC, and had plenty of laydown room for luggage. Great value for the money!

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Best experience on our 3 week road trip.
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Clean facility. Great Staff. Surprisingly under use. I would definitely stay there again. Did I say great staff!

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    one night stay was very good.
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night

    Breakfast could have been better, was out of several breakfast items on the menu.

    Cleanliness

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Not a good experience!
    • Leisure trip
    • Solo traveler
    • Traditional King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Arrived and system was down. Couldn’t check in for 2hs. When a room was assigned it was a mess, not cleaned. Next day went for breakfast and they were out of eggs!! Couldn’t believe.

    Clean, basic but comfortable

    Stayed in April 2024

  • Reviewed: March 24, 2024

    9.0
    Pleasant stay. Will come back again.
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good but they was out of a lot of stuff.

    The cleanliness of the property, staff was friendly and very accommodating. Food was good. Breakfast was good also.

    Stayed in March 2024

  • Reviewed: October 16, 2023

    9.0
    I'll be back! (In the voice of the terminator) lol
    • Leisure trip
    • Family with young children
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    That I had to go home back to work...lol

    All staff greeted me with a smile..my daughter was getting married on 10/14 and staff I spoke to were so excited for us. Some of our wedding guests stayed there as well..

    Stayed in October 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night

    Renovations caused some issues. Not the hotels fault,

    Near the Rapides Coliseum and several restaurants and shopping.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Things broken hotel under construction

    Location

    Stayed in August 2023

  • Reviewed: July 24, 2023

    8.0
    Nicely updated
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pricey for being under construction. Small small room.

    Updating in process to Sheraton Four Points. New floors, everything. That was nice. Pool is very nice, fitness room very nice. Great parking.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    Nice and clean
    • Leisure trip
    • Family with young children
    • Traditional King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Well lite very clean … just needed to be serviced with fresh towels etc and coffee

    It was nice I had a few issues but they took care of it immediately

    Stayed in July 2023

  • Reviewed: May 8, 2023

    7.0
    It was convenient for the location but very inconvenient amenities
    • Family with young children
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    system crashed no internet couldn’t watch tv didn’t have access to our without assistance

    convenient up to date nice clean

    Stayed in May 2023

  • Reviewed: March 22, 2023

    9.0
    Lovely clean room with friendly staff
    • Business trip
    • Couple
    • Traditional King Room
    • Stayed 1 night

    Hard to Find as no signage - There was no signage on the road for the motel & the motel is set quite a way back off the road, behind a conference center. Our satellite navigator took us to an abandoned motel (which turned out to almost next door to the Avalon Motel) & we then drove down the road & sought directions from another motel (who were happy to assist)

    Staff were very friendly & helpful, room was very clean & a generous size. The breakfast was adequate.

    Stayed in February 2023

  • Reviewed: February 27, 2023

    8.0
    Room was very comfortable and I would stay here again.
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was typical of most hotel food. Frozen items thawed and needing to be microwaved.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    8.0
    ok clean service good
    • Business trip
    • Couple
    • Traditional King Room
    • Stayed 2 nights

    Did not pay extra for a Breakfast that is included at most hotel stays.

    stay was good hotel is been renovated and a good location

    Stayed in February 2023

  • Reviewed: December 9, 2022

    7.0
    Hotel Avalon will certainly offer us another pleasant and comfortable stay in Alexandria, LA.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Construction was underway near the back of the hotel and unfortunately, our suite was at the end of the hotel and our car was the only one in the parking lot near our room. Although the lot was well lit, we decided to park in the front of the building and walk inside to the opposite end of the hotel.

    The room was spacious. We enjoyed having a separate living area with a TV and a full-sized kitchen. The kitchen included all of the amenities needed, just like home. We also enjoyed the hot breakfast offered.

    Stayed in October 2022

  • Reviewed: November 26, 2022

    8.0
    Nice and comfy stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Renovation still going so no pool for now and there's a layer of dust on the floors and windows, there's no sign outside so a little difficult to find

    Newly renovated, spacious rooms, friendly staff, yummy breakfast

    Stayed in November 2022

  • Reviewed: November 22, 2022

    9.0
    YECLA22 youth trip.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door. It's a barndoor slide style and maybe not perfectly leveled, so it would slide open if you didn't hold it.

    The rooms were exactly as described/pictured. The breakfast was very good. The staff was great.

    Stayed in November 2022

  • Reviewed: November 10, 2022

    9.0
    Making an older hotel NEW and doing a great job. Keep it up!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    location and ease to find them!

    Very nice

    Stayed in November 2022

  • Reviewed: November 7, 2022

    7.0
    breakfast was good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    no microwave in room, unable to heat up dinner. light in doorway had short kept going on and off

    that I was able to bring my pet

    Stayed in November 2022

  • Reviewed: October 27, 2022

    7.0
    clean and comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it needs a curb appeal update… surrounding property needs to be cleaned up. the door to room was a little hard to open, and you could really use some new carpet down the hallways!

    room was spacious and comfortable and the shower was awesome

    Stayed in October 2022

  • Reviewed: October 18, 2022

    8.0
    I will keep this hotel on my list for future consideration.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The hotel is undergoing a name change and renovations were underway. It was obvious that the new owners were aware of the need to update the hotel. Because of the updates being done, I believe that minor things like, the television volume in the sitting area was low, will be addressed.

    The hotel was quite and the suite was spacious. I enjoyed the fully stocked kitchen, containing pots, pans, dishes and utensils. I was also pleased that there was a working dishwasher with necessary cleaning products, i,e, dish towels, liquid soap and dishwasher pods.

    Stayed in October 2022

  • Reviewed: June 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The fountains in the pool covered most of it, making it hard for kids to swim.

    Stayed in June 2022

  • Reviewed: June 20, 2022

    7.0
    I would stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the pool wasn’t very clean and the location of the elevator made for a long walk but other then that it was great.

    The room was very nice. just enough space for me my wife and 2 toddlers.

    Stayed in June 2022

  • Reviewed: May 19, 2022

    9.0
    retreat
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    location. beds were very high and difficult to reach.

    friendly and clean. recently redecorated

    Stayed in May 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!