655 N Frontage Rd, Wisconsin Dells, WI 53965, United States of America
#60 of 69 hotels in Wisconsin Dells
Guests' ChoiceBased on 5511 hotel reviews
6.0Cleanliness
6.5
Comfort
6.4
Location
7.0
Facilities
6.3
Staff
7.1
Value for money
6.4
Free WiFi
5.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Kala
United States of AmericaI didn’t like that the staff kept spying on me through The bathroom stole several times they’re lucky I actually didn’t call the cops.
I liked that they were my spacious. I like that they upgraded me when they didn’t have my room available so they righted their wrong. I like that they corrected their mistake and helped me out through the way.
Stayed in May 2024
Reviewed: May 9, 2024
Jenna
United States of AmericaCheck in staff were unfriendly- I had a new card due to original card getting hacked and canceled and the staff were not very understanding of that- we asked to confirm our reservation would stay the same and were not answered 3 times. No light in the shower was kind of weird and also the bathroom in general got slippery after a shower. I wish there was a bathtub for my youngest. But not sure if that's because we were put in a handicapped room or what. Bummed the go karts weren't open or the roller coasters Pools were kind of cold 🥶
Arcade staff were friendly. Air conditioning in the rooms worked great. Indoor theme park was pretty cool
Stayed in May 2024
Reviewed: May 2, 2024
Morgan
United States of AmericaWhen I made the reservation, I was not shown other options. I didn't realize how big the facility was and was unable to stay near my family.
Stayed in April 2024
Reviewed: April 27, 2024
Ashley
United States of AmericaHow far away the hotel room was from the resort. . Expected to be in the main hotel. . But instead we were over a mile away.
I like the paining on the wall and the kids loved the bunk beds.
Stayed in March 2024
Reviewed: April 26, 2024
Meindl
United States of AmericaNot enough towels for the amount of guests, found several ladybugs in the room. Charging $10 for a pack play is unheard of. Never been charged for a crib anywhere I’ve been. We brought our own.
Close to the water park, parking was fine
Stayed in March 2024
Reviewed: April 25, 2024
Kristi
United States of AmericaPaper thin walls. Noisy. Could hear conversations next door, literally could make out words.
Proximity to waterpark
Stayed in April 2024
Reviewed: April 24, 2024
Kayla
United States of AmericaI didn't like not knowing which building we were booked for until check in. The parking distance for people not staying near theme/water park, especially in bad weather.
Location wasn't too bad, was close enough to other things and food. Pool wasn't to crowded and arcade staff was nice.
Stayed in April 2024
Reviewed: April 22, 2024
Jody
United States of AmericaHad to drive to the water park. Not connected in any way to walk indoors skywalks. Parking lot was partially ripped up. Maybe a repave happening? A hazard to anyone!—as my granddaughter tripped and fell not seeing the difference in the parking lot. We were in building B. Upon entrance the unit to our left had busted out windows and covered with plastic. Made us think is our unit safe? We thought busted windows might be a break in??? So for My Olympus as I saw how many complexes they now own ; my feeling was they are for gaining profit and lack esthetics. Didn’t like going to one building for checking in and then having to drive to our unit. Ever think of checking in at the units. Maybe a kiosk at unit sights. I felt at checkpoint which wasn’t busy herding us through the maze. Customer service should be aware and directed us towards counter vs. going through the maze . Felt like I was at the airport.
Room was nice.
Stayed in April 2024
Reviewed: April 22, 2024
Rosalinda
United States of AmericaThe security told us to lower our tv and to be quiet.
Big place and the water park.
Stayed in March 2024
Reviewed: April 22, 2024
Arlindo
United States of AmericaNone of the bathrooms had toilet paper when you came in house keeping was bad about guests restrooms
The rooms are a good size
Stayed in April 2024
Reviewed: April 18, 2024
Anna
United States of AmericaHad to drive to go to the water park and to get food
Water park and everyone that help us with find where to go really good faculty
Stayed in April 2024
Reviewed: April 17, 2024
Raul
United States of AmericaFor a Saturday I felt as though the indoor pool closed too early. Especially if you are only there for the weekend.
It was within walking distance to main attractions.
Stayed in April 2024
Reviewed: April 16, 2024
Emily
United States of AmericaRooms are extremely outdated and not the cleanest. The towels smell terrible from being kept in the cupboards in the hallways. We had very noisy guests staying right above us. Children running back and forth and yelling until 1:00am. Tried to call the front desk but connected to customer service with no answer.
Family enjoyed the Waterpark and theme park.
Stayed in April 2024
Reviewed: April 15, 2024
Lauri
United States of AmericaI was not on the site of the water park so I had 2 small children that I had to drive back and forth
Water park had lots of seating
Stayed in April 2024
Reviewed: April 9, 2024
Tupy
United States of AmericaAll the extra's you get roped into. States lockers available, but it was $30/day for a locker. 1 small towel per person for the water park. No easy options for breakfast that is not included. Had to go a mile away from main area for registration. No good place for families to play games/cards in the evening or before parks opened. Theme park had arcade games that you had to get a points card for (expensive if you want to play more than 5 minutes). It's a roll of the dice as far as the quality of place you stay at.
The bunk beds were cute. Having adjoining rooms was nice. Back road to the water/theme park was nice. Life guards were great.
Stayed in April 2024
Reviewed: April 9, 2024
Johnae
United States of AmericaIt was loud and people keep running. They never cleaned the room.
The water park and amenities.
Stayed in April 2024
Reviewed: April 8, 2024
Antoinette
United States of AmericaBathroom door didn’t close room tables need completely replacing
Rooms need upgraded deseparatley
Stayed in April 2024
Reviewed: April 8, 2024
Brianna
United States of AmericaMy room was dirty when I checked in
The new water slide was fun
Stayed in April 2024
Reviewed: April 5, 2024
Melissa
United States of AmericaOn our first evening there we spent the first hour trying to get a float for my 4 month old grand daughter. I made the property aware that we would have a baby when I made the reservation. We purchased a float which we were unable to use. Had this been explained in advance we would have know. To go straight to a supervisor and get a special small float ment for children my granddaughters age. This made us miss the opportunity to make a time share appointment which we promised the rep we would call her to make. Also the security door to our building stayed unlocked during the day
Loved that our room this time was close to more of the attractions we liked. The staff was welcoming
Stayed in March 2024
Reviewed: April 4, 2024
Amy
United States of AmericaNoise from room above was horrible. Could hear every footstep
Location was close to food options.
Stayed in March 2024
Reviewed: April 3, 2024
Blockton
United States of AmericaBeds were springy.
Low cost
Stayed in March 2024
Reviewed: April 1, 2024
Nowak
United States of AmericaRoom was small, no front desk in hotel. Far away from actual water park I wanted to stay at. No cots available or extra pillows and blankets
Price was very good, booking was easy, check in was easy.
Stayed in March 2024
Reviewed: March 30, 2024
Cesar
United States of AmericaToo far from water Park and no coffee near by. No shuttle bus
Water Park
Stayed in March 2024
Reviewed: March 29, 2024
Class
United States of AmericaLocation of room was near entrance so alot of noise and traffic. Not enough water slides in indoor park. Cards or points you couldn’t use for both the arcade in hotel and indoor theme park
Convenience of having parks near hotel room
Stayed in March 2024
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