7520 Teague Rd, Hanover, MD 21076, United States of America
#11 of 17 hotels in Hanover
Guests' ChoiceBased on 759 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.3
Staff
8.8
Value for money
8.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Jeff
United States of AmericaSeems to be lacking basic maintenance
Great location
Stayed in April 2024
Reviewed: April 23, 2024
Teey
United States of AmericaNothing..
Just the style of the hotel...liked the room setup.
Stayed in April 2024
Reviewed: April 20, 2024
Toshiba30
United States of AmericaThe bartender has no personality and comes off very rude. She needs to realize she's in customer service.
Did not have breakfast.
Stayed in April 2024
Reviewed: April 17, 2024
Karen
United States of AmericaBreakfast
The room was clean and the bed was comfortable.
Stayed in April 2024
Reviewed: April 10, 2024
Taylor
United States of AmericaUnfortunately, there were dogs barking throughout the night that made it so difficult to sleep that I had to blast a sound machine app to attempt to fall back asleep. While it isn’t the hotel’s fault the dog was barking, it is super frustrating to be woken up because the noise travels so easily! I hadn’t even realized it was pet friendly but I’ll make sure to check for future stays now after that.
Modern decor, close to the airport. Parking on site. Comfortable beds. Felt pretty clean.
Stayed in April 2024
Reviewed: April 1, 2024
Christel
United States of AmericaI had to leave..
Close to the mall also peaceful environment
Stayed in February 2024
Reviewed: March 23, 2024
Mara
United States of Americaweather not your fault
lay out of room ..great shower the in room coffee was great
Stayed in March 2024
Reviewed: February 28, 2024
Mary
United States of AmericaThe room that we were in (RM 321), the heating wasn't working when we got there. I called the front desk and they sent someone up to fix it. After fixing it and setting the temperature to 73, the temperature flucuates between cold and hot. It would help if the heating could be extended to the bathroom. We would turn up the heat prior to taking a shower, but the bathroom was still cold. End up catching a cold due to this.
The room was ok, and bed was comfortable. Did not have the breakfast though.
Stayed in February 2024
Reviewed: February 27, 2024
Martina
United States of AmericaNeed more of a private bathroom that you can’t hear what’s going on from the other room.
Good atmosphere
Stayed in February 2024
Reviewed: February 25, 2024
Jeff
United States of AmericaNo room cleanup for 4 days. Although we had to rebook each day due to our circumstances.
Great location. Airport pickup was great.
Stayed in February 2024
Reviewed: February 25, 2024
Leroy
United States of AmericaN/A
Modern comfortable room
Stayed in January 2024
Reviewed: February 20, 2024
Von
United States of AmericaNo room service
Pool
Stayed in February 2024
Reviewed: January 31, 2024
Earnest
United States of AmericaPeople in the hallways very loud in the late hours of the night
Very clean and staff was very helpful and polite
Stayed in January 2024
Reviewed: January 18, 2024
Karena
United States of AmericaThe shower leaked a lot of water onto the floor even with the door closed. For breakfast I ordered the waffle with fruits which had a picture of two waffles for $8. When I asked the front desk person if I can add 3 waffles he said no it only came with the two. But when I got the plate it only had one waffle and asked the front desk person what happened to the other waffle and he said “well I guess it only comes with one”. I was very disappointed because I was getting for my kids to share.
The room was very modern and the bathroom was spacious. The entrance of the hotel was beautiful and it was an activity table that family friends can chill and have fun with each other. The pillows were super comfortable as soon as I laid down I fell asleep.
Stayed in January 2024
Reviewed: January 15, 2024
Ronald
United States of AmericaNone
comfort
Stayed in January 2024
Reviewed: November 26, 2023
Michael
United States of AmericaI’m not entirely sure if it’s just outdated hotel or if the hotel went the cheap route with things, but it wasn’t as nice and luxurious as I thought it was going to be.
The staff is genuinely fantastic. Every single one on every shift for the 5 days we stayed there, were pleasant to deal with. Very nice and helpful.
Stayed in November 2023
Reviewed: November 13, 2023
Anthony
United States of AmericaN/A
The hotel was perfectly located a few miles from the airport. The airport shuttle runs 24 hours. Friendly staff. Easy check in.
Stayed in October 2023
Reviewed: October 20, 2023
Jericho
United States of AmericaFree shuttle service anywhere you need to go
Stayed in September 2023
Reviewed: September 26, 2023
Raven
United States of AmericaThe shower was a little aggressive. Water sprayed everywhere. No microwave in the room.
It was clean, and the staff was friendly. Convenient location close to the mall.
Stayed in September 2023
Reviewed: September 19, 2023
Lynda
United States of AmericaIt didn’t have a restaurant but these properties don’t, so I was aware. Also the shower head caused the water to come out so weakly I felt like it was an effort to get wet.
It seemed very new and the bed was really comfortable. The only bummer was that you had to leave the shades down or you were putting on a show to other rooms. I wished they had sheers so I could enjoy the daylight.
Stayed in September 2023
Reviewed: September 17, 2023
Shelitia
United States of AmericaThe breakfast wasn’t worth it, but a little drive for other options.
Loved the aesthetic of the hotel overall.
Stayed in September 2023
Reviewed: September 10, 2023
Kimberlyn
United States of AmericaBathroom door kept getting stuck, front desk staff not very welcoming
The bed was comfortable, the facilities were clean
Stayed in September 2023
Reviewed: September 7, 2023
Joseph
United States of AmericaBartender was very happy and friendly. Room could be kept nice and dark. Air on and at perfect temp when walking into room on a hot day
Stayed in September 2023
Reviewed: August 24, 2023
Sharice
United States of AmericaNot enough parking
Good location
Stayed in August 2023
Kendall, USA
Mayrhofen, Austria
Orlando, USA
Pianoro, Italy
Pula, Croatia
Le Loroux-Bottereau, France
Cala Millor, Spain
Sept-Îles, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content