The room was a bit sparse in terms of hooks to hang towels and decor a bit outdated, but not a problem.

Great location and friendliness of the staff. Also loved the size of our room for our group Also loved all the windows and the natural light.

Stayed in April 2024

Online we understood small pets could stay for free…this hotel charged us an extra $50. Our dog is less than 20 lbs…this was the sour note for our trip.

Location, location, and location…right next to venue.

Stayed in March 2024

Dreary hallways. Guess they are renovating but it’s awful looking. Rooms are clean but too modern for my taste. Seems cold and not welcoming

Convenient to DPAC.

Stayed in February 2024

There were renovations taking place which further added to a sterile atmosphere. Nothing warm and fuzzy about Aloft.

The location was perfect for having been in Durham to attend a performance at the DPAC.

Stayed in February 2024

Next door to the Performing Arts Center.

Stayed in January 2024

The train that woke us up at each day at 6am

The staff were so friendly

Stayed in October 2023

No glasses actual glass for drinking in rooms. No ice on 6th floor. Better lit hallways to view room numbers.

Close to DPAC and adjoining restaurant. In room safe.

Stayed in September 2023

Furnishings, carpet need to be updated. There was only one ottoman in front of the sofa (that served as a table) and it was very worn. No table to eat at in room, with all the extra space, it would have been nice to have a small table with two chairs.

Staff was so friendly and helpful. Always said hello when we entered and exited the lobby. Location was excellent! We stayed to go to the DPAC and it was so convenient. Room was very clean, spacious, loved the view! Also, lots of restaurants within walking distance.

Stayed in August 2023

Breakfast was limited for people with dietary restrictions.

Excellent location and easy parking. Great area for walking around. The staff was so unbelievably friendly. Can't say enough good things about them.

Stayed in August 2023

Staff did not seem that friendly

Stayed in August 2023

No train horn 2/3 times during the night

Did not use

Stayed in August 2023

The booking stated that breakfast was included, but there was no free breakfast. Also, I had requested adjoining or at least neighboring rooms. I was told that adjoining rooms did not exist, but this wasn’t true. The room that we were given did have an adjoining room, but we were not given that room, or even a neighboring room. Our second room was down the hall. Also, the front desk clerk made multiple mistakes when programming our room keys requiring me to make multiple trips back downstairs to get it corrected while my family had to wait in the hall locked out of both our rooms late at night after a long day.

The property was clean and well-maintained.

Stayed in July 2023

Some of the furnishings were outdated & couldn’t change temperature on AC

Location & always great customer service

Stayed in June 2023

It was not cheap.

Great location near the Durham Performing Arts Center, as well as the baseball stadium. Also near lots of restaurants and bars. Room was spacious and pretty clean.

Stayed in May 2023

parking garage wasn’t attached to the hotel

close to the venue we were going to

Stayed in April 2023

price it was twice as much as last year for same room type. no complimentary snacks or beverages and had to pay for parking after more cost for room

location

Stayed in April 2023

No luggage rack in the room. Not being able to access the hotel from the parking garage and having to pay for parking.

Excellent location to the center of Durham. Great atmosphere. Large room/ suite

Stayed in March 2023

no entry from garage to hotel, dark hallways.

located near DPAC

Stayed in January 2023

We could not get our heat/air regulated. The system ran all day/night and never shut off. It would blow out cold than hot. It didn't matter what we put temperature on. The furniture was outdated, uncomfortable and our ottoman's leather/fabric was torn off

Breakfast was good, staff was very friendly, and the beds were very comfortable Loved the convivence of location

Stayed in January 2023

no actual restaurant, actual room design/decor was quite bleak, and the sound of the freight train in the mornings sounding its horn is something I won’t miss.

staff couldn’t do enough, Mike the barman was exceptional and the lovely breakfast cook (didn’t get his name) were awesome, but literally all the staff were great. Room was large, shower was great, gym small but perfectly formed.

Stayed in December 2022

slightly frustrating that on the first morning the chef didn’t turn up for breakfast so we had to go elsewhere. great that the hotel suggested another place though. nonetheless, that cost me $25 which I wouldn’t have had to spend if the hotel breakfast had materialised.

Location, size of room, cleanliness, comfort, bar area, shop.

Stayed in November 2022

Little pricey.

proximity to dpac etc…

Stayed in May 2022

Parking is very hard to understand during events when there are cones everywhere, and it really shouldn't cost so much to park, especially at the rate of the rooms.

The beds were comfortable, the room was clean, the bathrooms were clean and spacious. We were there on a Friday and there was a small band playing in the lobby. That was fun.

Stayed in March 2022

Hard to check into. No valet parking. No real breakfast restaurant. They had continental style breakfast that cost extra. One sausage, egg & cheese biscuit was 8.00.

The location. The bed was so comfortable. Staff was very friendly.

Stayed in April 2022