4812 Deer Lake Drive West, Jacksonville, FL 32246-4409, United States of America
#12 of 165 hotels in Jacksonville
Guests' ChoiceBased on 478 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Steven
United States of AmericaEasy Check in and Explain the facility set up etc,
Great Hospitality
Stayed in March 2024
Reviewed: March 13, 2024
Morgan
United States of AmericaN/A
Lobby was clean. Energy was excellent and professional from guest services. Room was clean and cozy
Stayed in March 2024
Reviewed: February 22, 2024
Childers
United States of AmericaBeds were not comfortable. Too firm.
Staff was excellent.
Stayed in February 2024
Reviewed: February 12, 2024
Shanterria
United States of AmericaYou have to paynfor everything that doesn't make any sense
Stayed in February 2024
Reviewed: February 4, 2024
Goodings
United States of AmericaBreakfast was not included.
tThe cleanliness and decor
Stayed in February 2024
Reviewed: February 4, 2024
Sang-hyun
CanadaFriendly staff and clean facility.
Stayed in February 2024
Reviewed: February 3, 2024
Kelly
United States of AmericaIf I had to pick something, maybe offer breakfast.
Clean, nice area, close to restaurants
Stayed in February 2024
Reviewed: January 31, 2024
Lori
United States of AmericaNo hooks in rooms
Close to Starbucks
Stayed in January 2024
Reviewed: January 30, 2024
David
United States of AmericaNa
Welcoming
Stayed in January 2024
Reviewed: January 29, 2024
Chavonta
United States of AmericaN/a
Clean, convenient
Stayed in January 2024
Reviewed: January 25, 2024
Lillian
United States of AmericaParking is a little weird because it is shared with other businesses but not a big deal
Loved the location and accessibility
Stayed in January 2024
Reviewed: January 8, 2024
Sarah
United States of AmericaIf I had to pick one thing it would be the bed. It was between not being comfortable and comfortable. Maybe the firmness that I like wasn't there.
This hotel was very nice and clean. The amenities were outstanding. This is the perfect hotel for a staycation or if you are coming from out of town.
Stayed in January 2024
Reviewed: January 4, 2024
Suzanne
United States of AmericaI wish it had a tub! 🤣
Location
Stayed in December 2023
Reviewed: December 29, 2023
Connie
United States of AmericaThe staff at the front desk had ZERO personality.
Beautiful facility, super clean.
Stayed in December 2023
Reviewed: December 28, 2023
Ronnie
United States of AmericaGot a glass of wine to relax and cost 20 dollars for a glass I will ask the price next time lesson learned
Stayed in December 2023
Reviewed: December 23, 2023
Antonio
United States of AmericaThey’re super pet friendly!! Awesome place to stay with dogs! Clean and comfortable
Stayed in December 2023
Reviewed: December 20, 2023
Valissa
United States of AmericaLocation and convivence
Just in and out left to early to experience much.
Stayed in December 2023
Reviewed: December 19, 2023
Mikeal
United States of AmericaYou had to go downstairs to heat up food
Great location and has awesome staff members
Stayed in December 2023
Reviewed: December 4, 2023
Courtney
United States of AmericaN/A
Everything. It was clean on exterior and interior
Stayed in December 2023
Reviewed: November 28, 2023
Rashad
United States of AmericaN/A
I enjoyed the overall cleanliness of the rooms and the contemporary aesthetics of the hotel as well as the staff being super friendly and helpful.
Stayed in November 2023
Reviewed: November 20, 2023
Peter
United States of AmericaThis is an amazing place to stay. Best hotel stay of any the hotels I've stayed at in Jacksonville.
Stayed in November 2023
Reviewed: November 18, 2023
Christopher
United States of AmericaCleanest hotel I've ever been
Stayed in November 2023
Reviewed: November 14, 2023
Anne
United States of AmericaOverdesigned and not super-comfortable (relaxing)
Cooked to order breakfast on paper plates with foil on top NOT appealing.
Stayed in November 2023
Reviewed: October 16, 2023
Ashley
United States of AmericaThere was no complaints about this hotel.
As soon as you walk in the hotel you feel at peace and the smell when you walk through the doors is so refreshing. The room was amazing! I felt so special when I turned the TV on and it said "Good Afternoon, Ashley". The shower was so nice and the beds were so comfortable. The person at the front desk when checking in was really helpful and I will definitely be going back to this hotel when I go to Jacksonville!
Stayed in October 2023
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