Reviews of Aloft Nashville Franklin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
7109 South Springs Drive, Franklin, TN 37067, United States of America
#22 of 36 hotels in Franklin
Guests' ChoiceReview Score
Based on 273 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.0
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Facilities
8.5
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Staff
9.1
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Value for money
8.2
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Free Wifi
7.9
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Reviewed: May 21, 2024
Sacorra
United States of America1 review9.0“Serve the purpose well”- • Business trip
- • Group
- • Aloft Room, Guest room, 2 Queen
- • Stayed 2 nights
- • Submitted from a mobile device
The bed could be more comfortable
Nice
Stayed in April 2024
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Reviewed: March 30, 2024
Tessa
Australia6 Reviews1 helpful vote9.0“Lovely smaller hotel, perfect size & location with very happy staff, I will stay here again.”- • Business trip
- • Solo traveler
- • Aloft Room, Guest room, 1 King
- • Stayed 3 nights
Both computers in the business centre were not working and I needed to print a document, luckily the reception desk was able to help.
I really loved the live music in the lobby, it provided a great atmosphere and as a single female traveller, I felt the lobby was intimate and I was happy to sit there by myself and enjoy a drink and the music. The staff were all very happy and provided friendly and efficient service. I also really loved the self service snack area - what a great idea :)
Stayed in March 2024
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Reviewed: March 25, 2024
Jennifer
United States of America13 Reviews1 helpful vote9.0“Quick stop on a road trip.”- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Booking shared that EV chargers were available. They were not. Breakfast is not included.
Dog friendly hotel with a fresh vibe.
Stayed in March 2024
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Reviewed: February 29, 2024
Devanne
United States of America1 review9.0“It was a very friendly, fun, atmosphere with great staff. Felt like home away from home!”- • Business trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
The beds were a bit harder than some, we were told about a pool- supposed to be heated but it was very cold. Not sure if it was supposed to be open to the public or not, but otherwise it was great!
The property was very clean, staff was very friendly. The rooms are great, each one feels like a safe little bubble with so many cool features. I just love how each aloft is so different! This one really gives you a warm welcome.
Stayed in February 2024
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Reviewed: February 12, 2024
Kimberly
United States of America4 Reviews8.0“Overall it was okay”- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 2 Queen
- • Stayed 2 nights
- • Submitted from a mobile device
TV Remote was disgusting, covered in gunk that was clearly built up for a while. No hot tub in the indoor pool area (which was very cold, definetly was not heated). No ice dispensers on the floors, you have to go down to lobby to get bags of ice.
It’s pretty, has alot of areas to hang (pool table, games, lounge, indoor pool but NO hot tub). Bluetooth speaker in room. Rooms overall clean.
Stayed in February 2024
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Reviewed: January 3, 2024
Wesley
United States of America4 Reviews8.0“It was a very nice stay”- • Leisure trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Good location
Stayed in December 2023
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Reviewed: November 9, 2023
Larry
Canada40 Reviews6 helpful votes8.0“good overall because of location and room”- • Leisure trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
dog hair all over the sofas in the main area - no free breakfast
loved the rooms - free coffee
Stayed in November 2023
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Reviewed: August 26, 2023
Bonnie
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 2 Queen
- • Stayed 2 nights
- • Submitted from a mobile device
The keypad on our door stopped working when we returned from a concert, but the desk clerk worked very quickly to get us back in.
Stayed in July 2023
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Reviewed: August 26, 2023
Mary
United States of America2 Reviews8.0“Would definitely stay there again.”- • Leisure trip
- • Couple
- • Aloft Room, Guest room, 2 Queen
- • Stayed 2 nights
Headboards on the beds in room were scratched up. I did notify the staff and they were very apologetic.
Very impressed with the friendliness of the staff.
Stayed in August 2023
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Reviewed: August 12, 2023
Barbara
United States of America2 Reviews9.0“Always enjoy staying at the your hotel.”- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
The only complaint is the sliding door between vanity area and shower, It too heavy to slide and doesn't completely close,
Stayed in August 2023
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Reviewed: June 20, 2023
Vivienne
United States of America8 Reviews8.0“Comfortable bed. Odd lay out of the room.”- • Leisure trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Did not like the breakfast set up. They should model it like the Hampton Inn.
Stayed in June 2023
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Reviewed: June 12, 2023
Christian
United States of America5 Reviews9.0“Extremely good stay hotel was right around everything you may need. Only 20 minute drive to Broadway”- • Business trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Everything was smooth. Wish there were breakfast options .
Very clean and great location.
Stayed in June 2023
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Reviewed: June 5, 2023
Tracy
United States of America1 review7.0“good”- • Leisure trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
no ice machines or a breakfast included in price elevators were covered in clothes and cardboard and not sure why. The hotel didn’t look like it was under construction
the bed was comfortable and the shower roomy!
Stayed in June 2023
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Reviewed: April 20, 2023
Jonah
United States of America2 Reviews9.0“great spot,will return”- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
customer service location
Great customer service, they accommodated an early check in which was great since we were headed to Nashville for the day and didn't return until late in the evening. Easy location to get in and out of
Stayed in April 2023
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Reviewed: April 6, 2023
Sonny
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Aloft Room, Guest room, 2 Queen
- • Stayed 3 nights
- • Submitted from a mobile device
Sound of interstate 65 audible. Day and night. Some ignorant man decided to partake of a Marijuana smoke on elevator before I got on. Hard for you to control. Some other guests parked their trucks and trailers [2 of them] which occupied a total of 8 spots.
Coffee in lobby, music also at night. Great breakfast to order sandwiches. Clean.
Stayed in April 2023
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Reviewed: March 30, 2023
Shena
United States of America1 review8.0“Clean stay”- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted from a mobile device
At check in I was told a free complimentary breakfast would be offered but you had to pay and the choices on the menu were not a broad one especially for kids. Menu is not kid friendly but the stay was good. Also the I had to flush the toilet twice when using it.
I like that the check in was smooth and the place is modern and clean. It didn’t feel dated in any aspect. Decorations were pretty cool and the lobby didn’t make you feel like you were in a hotel lobby. More like an upscale lounge with a pool table and bar.
Stayed in March 2023
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Reviewed: September 29, 2022
Charles
United States of America12 Reviews8.0“Overall clean, friendly and helpful staff, quiet location.”- • Leisure trip
- • Group
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
As above
The pay a la carte breakfast ran out of hot breakfast sandwiches early. Limited selection for this meal.
Stayed in September 2022
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Reviewed: September 6, 2022
Winston
United States of America2 Reviews7.0“great location, friendly folks, all around good value”- • Leisure trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
their Wi-Fi was down and pool wasn’t working. should’ve asked for some kind of compensation as I believe they would’ve been kind enough to help.
location, nice lobby, comfortable bed. super friendly staff
Stayed in August 2022
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Reviewed: August 15, 2022
Charles
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
No free breakfast was disappointing. Convenient parking space very limited. No side entry on the side where I had to park.
Room layout and size very good. Well equipped. Attractive style.
Stayed in August 2022
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Reviewed: August 10, 2022
Douglas
United States of America18 Reviews7.0“good value. hard to sleep. amenities were not what were advertised online.”- • Business trip
- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
needs updating. pool cues were all broken or unusable. had Pepsi products and not Coke products. TV did not go above channel 12. air conditioning rattled all throughout the night.
amazing location
Stayed in August 2022
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Reviewed: August 7, 2022
Lauren
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
We enjoyed the pool and gym. The bar area was a nice spot to hang out. We didn't have breakfast there but they had lots of snacks to choose from if you wanted.
Stayed in August 2022
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Reviewed: August 7, 2022
Kendra
United States of America1 review8.0“i enjoyed it”- • Leisure trip
- • Solo traveler
- • Aloft Room, Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
my room smelled like pee a little bit
it was super cute and convenient location
Stayed in August 2022
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Reviewed: July 16, 2022
Gidgett
United States of America5 Reviews9.0“up to date and accomodating!”- • Couple
- • Aloft Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
price increase becAuse if something going on in Nashville
location-sin attended basketball camp and team stayed next door so when time to pickup and drop off we were just right around from them by road
Stayed in June 2022
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Reviewed: July 12, 2022
Stephen
United States of America2 Reviews9.0“Overall, a very comfortable stay! Happy with it”- • Leisure trip
- • Family with young children
- • Aloft Room, Guest room, 2 Queen
- • Stayed 3 nights
- • Submitted from a mobile device
Not enough access to ice. No lock on the bathroom door.
Location was great! Room was clean and very comfortable. Staff was friendly
Stayed in July 2022
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